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Chimney Safety Experts

Chimney Repair, Chimney Sweep, Fireplaces,

About us

We are a full-service, family-owned & operated business, having over 30 years of experience. We provide quality workmanship at affordable prices. CCL #: 840878. Additional phone - (818) CHIMNEY or (818) 244-6639.

Business highlights

47 years of trusted experience

Services we offer

Chimney Caps. Chimney Repair. Chimney Sweep. Fireplaces. Home Inspection.

Services we don't offer

Air Duct Cleaning & Dryer Vent Cleaning.

Amenities

Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.786 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
5%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 76-86 of 86 reviews

Yue S.
12/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John P.
06/2015
5.0
chimney repair, fireplaces
  + 0 more
unknown
Description of Work: Great company. Thanks for the lead. The service that you asked about in the above questions has not been preformed as of yet.I have set up a date for the service to be done, will let you know later.

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jason J.
05/2015
5.0
chimney repair, home inspection
  + 0 more
unknown
Description of Work: Chimney inspection for recently purchased house, cleaning, installed rain cap. They were cheaper for a full inspection with camera, cleaning, and installing rain cap then a dedicated inspection only company. Chimney needs to be re-glazed, showed me in the attic where the insulation around the chimney had been turned black due to smoke leaking out which meant carbon monoxide was leaking into the attic. Structurally chimney was good. Chimney needs to be heightened due to addition of second story which can cause a back draft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Sherry S.
04/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: My yearly clean and inspection. Always a pleasure to deal with Chimney Safety Experts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nancy S.
02/2015
5.0
chimney repair, fireplaces
  + 0 more
unknown
Description of Work: Reinforced chimney that had shifted from earthquake. They were very careful and did a terrific job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARYANN S.
03/2014
5.0
chimney repair
  + -1 more
none
Description of Work: received an estimate to repair our chimney. Ultimately decided not to spend the money, but they were professional and efficient when determining what we would need to have done to make our chimney safe to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ronald N.
01/2014
4.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Chimney Safety Experts
Dear Customer , Thank you for your feedback , I intend to look into your transaction with our company to find out why you may have received less than perfect service . We take our service seriously and mediocre is just not acceptable . If you wish to contact the office directly , we will definitely entertain a discount on the service that you consider to below perfect standards . Thank You Monica 626-590-9520

Jim M.
07/2013
1.0
chimney repair
  + -1 more
unknown
Description of Work: What a waste of money. Nathaniel from Chimney Experts arrived to conduct an inspection of our chimney for a house we just purchased. He spent 5 minutes inspecting our chimney at about 20 minutes writing up the estimate of repairs. Apparently, the company uses a boilerplate checklist of items that need replacing. Since I do not know anything about chimney's I asked Nathaniel for an explanation of the repairs that needed to be done. He was extremely sarcastic and asked me to look at the checklist. He seemed bothered by my questions. It seemed he wanted to just drop off the checklist and leave. I am not sure how this company has positive reviews. Maybe there were different sales people involved. I would never recommend this company. What a waste of the $89 dollar inspection fee.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chimney Safety Experts
I spoke to the Technician Nathaniel and he was very surprised by this Feedback , nevertheless he took full responsibility for how he was perceived by [member name removed]. I called [member name removed] to speak to him personally , but he has not returned my call , (I even told him I understood if he did not want to speak to us ) . On this review I'm going to chock it up to just a bad match in personalities, Nathaniel is one of our Lead Technicians and receives daily requests for his Inspections because he is so friendly and easy to get along with , I've also been told he has an incredible sense of humor , so I don't know what happened that day with Nathaniel and [member name removed] but I have given [member name removed] a full refund for the Inspection , I also offered to send out another Technician to re- inspect the Chimney and spend more time answering questions for [member name removed], and lastly I apologized to him for the "faulty " service he received. He may never take us up on our Offers but we welcome all opportunities to provide outstanding service to our Customers, past, present and future . Monica Johnson Chimney Safety Experts Office Manager

Gregory E.
11/2008
5.0
chimney repair
  + -1 more
Great!
Description of Work: Larry came out to provide an estimate for a chimney repair and was very prompt and kept me abreast as to the exact time he'd arrive. He was very knowledgeable and while we haven't made the decision to proceed, I would feel comfortable hiring Larry.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marylata E.
10/2008
5.0
chimney repair
  + -1 more
Highly recommend.
Description of Work: Larry provided an thorough inspection and provided excellent solutions to multiple problems on the three chimneys here in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Contact information

1710 Fiske Ave, Pasadena, CA 91104

http://www.chimneysafetyexperts.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Chimney Caps,
Gas Logs,
Home inspection

FAQ

Chimney Safety Experts is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Chimney Safety Experts accepts the following forms of payment: Check,MasterCard,Visa
No, Chimney Safety Experts does not offer free project estimates.
No, Chimney Safety Experts does not offer eco-friendly accreditations.
No, Chimney Safety Experts does not offer a senior discount.
No, Chimney Safety Experts does not offer emergency services.
No, Chimney Safety Experts does not offer warranties.
Chimney Safety Experts offers the following services: Chimney Caps. Chimney Repair. Chimney Sweep. Fireplaces. Home Inspection.
Air Duct Cleaning & Dryer Vent Cleaning.

Contact information

1710 Fiske Ave, Pasadena, CA 91104

http://www.chimneysafetyexperts.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM