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Castle Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Here at Castle Plumbing, we sustain our business on quality and integrity. We are experts in the plumbing trade and are committed to quality from the beginning to the end of your project. We look forward to earning your business.Free Estimates, No Travel Charges,Flat Rate Pricing, All Work Guaranteed,State Certified Journeymen Plumbers

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - Water Heaters, Tankless Water Heaters, Water Softeners, Pipe Leaks, Slab Leaks, Electronic Leak Detection, Sewer Cleaning, Sewer line Repair & Replacement, In-line Camera Inspection, Hydro-Jetting Drain Cleaning, Gas line Repair & Replacement, Earthquake Gas Shut Off Valves, Faucets, Shower Valves, Toilets, Garbage Disposals, Sinks, Tub, Showers, Copper & PEX Repiping, Custom Kitchen & Bathroom Remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-216 of 216 reviews

Dave H.
05/2013
5.0
drain cleaning
  + -1 more
First man came late morning soon after my initial call. He did his best but could not clear the line past this one clog. By the afternoon a second man came and then a third to relieve the first man. This last man got on the roof (where first man had also tired) and with communication on the ground with the second man, the clog was finally broken. I'm guessing the clog was about 10 feet away from the house in the main 4" drain toward the city sewer.
Description of Work: Punched through a very difficult clog in my main sewer line. Follow-up visit tomorrow with a camera to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Charles B.
05/2013
5.0
plumbing, water heater repair
  + 0 more
Kelly and his crew were professional, experienced, timely, neat and did an excellent job. They did not rush and made sure the job was done properly.
Description of Work: Company removed old water heater and replaced with a new water heater and included new plumbing and a drain pan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Scott B.
05/2013
5.0
plumbing
  + -1 more
I had a leaking pipe in the wall of the bathroom and it was replaced very professionally. I also had issues with the main water shutoff value and the pressure value so they were replaced. The job was done correct and both issues have been resolved. They are on the top of my list for plumbing services.
Description of Work: Repair of leaky pipes inside the wall and replace main shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ossie C.
05/2013
2.0
plumbing
  + -1 more
See above. It sucked! I still have the same issue with my plumbing, except I am out of 500.00!
Description of Work: Quoted one price, then another, quite larger than the first quote. He was not able to diagnose the problem correctly. He said he would contact me at various times and did not. He collected moninies for work that did not need to be done! I am amazed at this kind of behavior from someone that your page recommends

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$500

Frederick D.
05/2013
5.0
plumbing
  + -1 more
I had an issue w/ my pilot light staying on my water heater and Castle plumbing came by, worked their magic and fixed the problem w/o having to replace anything. Best part, he didn't charge me a dime and sincerely asked next time I had an issue to give them a ring. I would definitively use them going fwd. Thanks!
Description of Work: I had an issue w/ my pilot light staying on my water heater and Castle plumbing came by, worked their magic and fixed the problem w/o having to replace anything. Best part, he didn't charge me a dime and sincerely asked next time I had an issue to give them a ring. I would definitively use them going fwd. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Autrina U.
05/2013
5.0
plumbing
  + -1 more
Kelly Castillo IS the plumber you want to use. We have used several plumbers in the past several years because 10 years ago we remodeled and re-pipped our home. We have used both small and large plumbing companies. Kelly Castillo is the best by far. He is professional, efficient, neat and clean, timely, and his prices are very reasonable. Over the last year he has repaired and replaced several items for us (see above) and installed a new Noritz tankless water heater. He is easy to reach and returns calls quickly. He is very easy to communicate with. He is very knowledge and has made really good suggestions for our needs. The first time we called Kelly was after a large well known plumbing company was unable to restore the flow to our kitchen sink sprayer. That plumber was here over an hour. We found Kelly on Angie's list and he came out and fixed the problem in 5 minutes, literally. We have faith in his professionalism and expertise. He is the only plumber we will use and he is the only plumber you need!!!
Description of Work: 1. Cleaned out 4 drains. (snaked) 2. Serviced tankless water heater (cartridge and flushed out scale). 3. Replace bathtub faucet. 4. Capped off 1/2 inch gas line on patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bernece D.
04/2013
5.0
plumbing
  + -1 more
The repair went well. Kelly had to return to replace the faucet that we were trying to repair, faucet too old! Kelly did not want to charge me for the replacement installation but fair is fair. I paid him an agreed upon discounted amount.
Description of Work: Kelly seemed very knowledgeable of his profession. He worked well and cleaned up everything very nicely. He is a very pleasant person.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

judith G.
04/2013
5.0
plumbing, water heater repair
  + 0 more
Kelly of Castle Plumbing gave me an estimate for the work and was timely for his appt. He described all his work in detail and answered all my questions. After obtaining three estimates, I chose him as he responded quickly and was available to do the work on my schedule. His estimate was not the lowest bid but as he was available, I had him do the work. I can say that I am fully satisfied with the job in all ways. I have had other major work done but none have turned out as well as this did. Kelly is prompt, polite, efficient, timely and keeps to the budget. His work is par excellence. I have a friend that is plumber and he saw the work he did and confirmed it was one of the neatest jobs done. He keeps the customer informed and takes the time to answer questions. He provides all the equipment needed and did the work promised in his estimate. He does the work himself with one other guy who kept the work area clean and neat. We ran a day or two over but that is expected with any job. There was also some minor damage of a broken pot in my patio area where they had some of their equipment. Kelly was very honest and told me about the breakage and promised to replace the ceramic pot. I appreciated his honesty and felt the pot did not need to be replaced. All in all, I would highly recommend him to friends and family and would definitely use him again for any plumbing service. And ladies, he actually cleans up as he goes and when he finished the job, he rubbed down the floor and cleaned off all debris and dust! How refreshing is that? My laundry room looks amazing. Everytime I walk into it, I feel happy.
Description of Work: I needed construction in my laundry room to install new plumbing for a new washer and dryer and to install new tankless water outdoor heater with new gas line and new copper line. The job estimate was to relocate plumbing for washer and dryer to opposite wall including new copper lines, new water shut off valves, gas line and gas shut off valve, new exhaust vent for dryner and new abs plastic drain and vent line for washer. This also included demo and removal of existing wood cabinetry and old water heater and old plumbing lines. The wall also had to be opened up to allow for the new plumbing lines. Repair of the plaster was not included in the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Shelley B.
04/2013
1.0
plumbing
  + -1 more
See above. Not too much to tell. I paid for a service i never received. Language was definitely a problem
Description of Work: The deal was for draining and flushing of my water heater.I called them and no one knew what i was talking about (very broken English). They called me once by i couldn't understand what they were saying and they just hung up. So my credit card was charged and i received absolutley nothing, I am sorry i don't exactly remember the dates and the price as it was a while back but i am pretty sure it was in 2012.. I wish there was a way i could get my money back.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Patricia K.
03/2013
5.0
plumbing
  + -1 more
I was very pleased with Kelly's job performance.He was very professional and you could tell he had been doing this for a long time. Everything is working perfectly.
Description of Work: Kelly was running late he had a problem at the job just before me. That was not a problem for me, and he arrived on time. I had a new kitchen faucet installed. He also fixed my shower head. I was loosing water pressure, and replaced the water filter in my bathroom faucet. Kelly did a fantastic job, and I will call him again for any plumbing repairs. i

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Kathryn H.
03/2013
5.0
plumbing
  + -1 more
Great! They were friendly, professional, and cleaned up after the work.
Description of Work: Fixed two leaky faucets and fixed the shower faucet which was not longer giving me hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$435

Michael W.
03/2013
4.0
plumbing
  + -1 more
I was very pleased with every aspect of the service call.
Description of Work: House keeper flushed a sponge down the toilet in a second story bathroom. I fussed with it with the tools I had and lodged it even further down in the path. Castle Plumbing was able to quickly dislodge the sponge and clear the line. I plan to use Castle Plumbing to chase all of my patio drains this spring. They are full of roots and junk that collects every few years. I'll repost when this work has been done.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Piper S.
02/2013
5.0
plumbing
  + -1 more
I called on Monday. Kelly arrived promptly on Tuesday and gave me an estimate. He arrived at the agreed upon time and did a FANTASTIC job. He was courteous, professional and cleaned up after himself. The price for the job was soft on my budget. I have had a few plumbers over the years and Castle Plumbing has been the best experience ever.
Description of Work: Totally Satisfied!
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

VERLEEN S.
02/2013
5.0
plumbing
  + -1 more
This was the third time I've used Castle Plumbing. Kelly Castillo is very professional, punctual, gives a written estimate and performed the work as described. He and workers are neat and very efficient. It is such a relief to know I have someone like Mr. Castillo to call for any plumbing issues we experience.
Description of Work: Replaced water main, installed new valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Janice D.
02/2013
5.0
plumbing
  + -1 more
Kelly arrived on time, and did the work quickly. He cleaned up after himself and even took the old toilet away. Everything is great! Really good experience.
Description of Work: Remove old toilet, install new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christy C.
01/2013
5.0
plumbing
  + -1 more
I called and scheduled an appointment in one call. They showed up on time and made was quick and efficient. I was pretty freaked out when my drain was backing up thinking it would cost a fortune to get a plumber out, but $85 and all fixed and VERY happy for it! I'm putting Castle Plumbing on my speed dial!
Description of Work: Rooter service to clear out clogged pipes from our kitchen to our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ada B.
12/2012
5.0
plumbing
  + -1 more
They did what they said they would at the promised price and were very professional. I would call them again if needed.
Description of Work: installed an earthquake shut off on the house gas line. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Susan H.
12/2012
5.0
plumbing
  + -1 more
An exceptionally ethical and top quality professional.
Description of Work: The kitchen sink faucet needed repair as did the drains in the master bathroom. This was the best experience I've had with a plumber since moving to So. California. The repair was done quickly, for less than I would have imagined paying and he was able to fix some of the other "repairs" previous plumbers had done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine B.
12/2012
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
I cannot say enough good things about Mr. Kelly Castillo, the owner of Castle Plumbing, and his crew. They were extremely professional, efficient, and were always timely. In December 2012, Castle Plumbing responded within two hours of a plumbing emergency caused by roots in the sewage pipes during the busy holiday season. It is a joy doing business with Castle Plumbing and Mr. Kelly Castillo. I know he will do his best to accomplish anything his customers request for a reasonable price.
Description of Work: Castle Plumbing orchestrated the renovation of the entire kitchen including granite countertops, stainless steel sink, water filtration system with hot/cold faucet fixtures, and electrical rewiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Scott M.
12/2012
2.0
plumbing
  + -1 more
Provider was nice enough, but he promised a written estimate then never contacted us again. It's been almost a month.
Description of Work: None

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Gary B.
12/2012
5.0
home remodeling, plumbing
  + 0 more
They came to the house on schedule and completed the work in a very professional manner and quickly. They moved the refrigerator into the new place, tested water flow and tested cooktop once gas was piped in.
Description of Work: Installed new copper water line for new refrigerator which required running line from under sink through cabiets and behind dishwasher and installed gas cook top including gas regulator valve and some piping. They also attached dishwasher to inside of cabinets as this was not done before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jan Q.
12/2012
5.0
plumbing
  + -1 more
We left a message for Kelly - he returned the call shortly and we arranged for him to come to our house the next day when he used an electric rooter to clean out the line. He was professional and very personable.
Description of Work: The drain line from our washing machine was clogged and the discharge water was overflowing from the standpipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Faith P.
11/2012
5.0
plumbing
  + -1 more
I was extremely pleased with the work performed by Kelly, of Castle Plumbing. He returned my call for an appointment right away. He showed up within the 2 hour window given. He was professional and pleasant to deal with. I would recommend him to family and friends. I will definitely use his services in the future.
Description of Work: Replaced leaking kitchen faucet and replaced valves underneath kitchen sink. Also, repaired leak under bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Judy T.
11/2012
5.0
plumbing, water heater repair
  + 0 more
My hot water heater pilot light went out and I tried lighting it and wouldn't ignite. Checked Angie's list and found Castle Plumbing. He came the same day, checked it out and got it to work. Told me I may eventually need a new part. Encouraging, as a single woman this is huge to have someone not rip you off and sell you something you don't need. When I offered to pay him he said, just call me next time you need service, I didn't do much this time! This is how my grandpa worked, old school. Very trustworthy, will definitely refer and use this company again!!!
Description of Work: Fixed hot water heater. Pilot would not light for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dominique M.
10/2012
5.0
plumbing
  + -1 more
I've had Castle Plumbing out before, and I appreciate their service. Kelley is honest, sincere. I'm comfortable having him work in my home while I'm off doing other things, and I have complete trust that he knows what he's doing.
Description of Work: The plumbing fixtures under the sink were leaking and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

3579 E Foothill Blvd, Pasadena, CA 91107


Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Excavating,
Natural Gas Lines,
Handyman Services,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening

FAQ

Castle Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Castle Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Castle Plumbing offers free project estimates.
No, Castle Plumbing does not offer eco-friendly accreditations.
No, Castle Plumbing does not offer a senior discount.
Yes, Castle Plumbing offers emergency services.
Yes, Castle Plumbing offers warranties.
Castle Plumbing offers the following services: Plumbing - Water Heaters, Tankless Water Heaters, Water Softeners, Pipe Leaks, Slab Leaks, Electronic Leak Detection, Sewer Cleaning, Sewer line Repair & Replacement, In-line Camera Inspection, Hydro-Jetting Drain Cleaning, Gas line Repair & Replacement, Earthquake Gas Shut Off Valves, Faucets, Shower Valves, Toilets, Garbage Disposals, Sinks, Tub, Showers, Copper & PEX Repiping, Custom Kitchen & Bathroom Remodeling.

Contact information

3579 E Foothill Blvd, Pasadena, CA 91107


Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM