Bryant Heating & Air Conditioning Inc

Excellent job and puntcual

Quick easy and very informative

Everything went fine.

Chose another Contractor.

Fine. He checked everything

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We had excellent service from Matt McConaughy an his company Bryant Heating and Air Conditioning. They arrived on time with permits in hand and set to work immediately. They were very good at keeping the dust to a minimum and cleaning up at the end of the day. To me the sign of an excellent company is how they deal with any problems that pop up during the job. During the initial estimate phase we decided the outdoor portion of our air conditioning system would be placed on the roof. To do this Byrant sub-contracted with a crane company to place the unit on the roof. When the crane was setting up one of the stabilizer arms broke the driveway. Matt was very apologetic, and met with me to decide the best way to repair the damage. He offered me the choice of having the repair done and sending him the bill or he would take care of the whole thing himself. I opted to let Matt arrange the repair and two days later the repair was complete and the driveway looks great. This still left the issue of how to get the air conditioner unit on the roof. Matt and his team came up with a way to lift the unit up over our patio covering and install the unit without the crane. All of this of course took a little longer and took more man power than originally estimated but there was never any mention of a change order or additional cost. The system install was completed and passed the duct testing and county inspections. During the entire project Matt remarked several times during the project that the most important thing to him was to make sure we were satisfied and more importantly he proved it with his excellent service.

They show up when scheduled and perform their work quickly and efficiently.

I initially called another highly rated Angie's List A/C repair co., but they wanted $150 just for the service call, and that fee would not be applied to cost of the service...uh, no. My step-dad suggested Bryant. Given the nature of the repair (fluid leaking through a bathroom light fixture), Victoria squeezed me in quickly. Tony, the repairman, was prompt, courteous and quick. Best of all? There was no fee for the service call, and the repair was only $49! Not only will I have Bryant repair my A/C in the future, but plan to have them conduct an annual service to keep it in tip-top shape.

They were over $3000-$4000 more than the others for new HV/AC.

The technician checked the whole furnace, fans, filters and AC and verified everything was working properly. In less than two hours I was up and runnimg and in the two hot days since May 15th, I've had no failures.

Well Matt had given me a fair estimates but I still shopped around. I had men tell me I did not need a permit (in Pasadena you do need a permit )I had others tell me I did not have to have a HERS Test ( It is a State Law to have a HERS Test, It checks the pressure in the system to make sure it is all working correctly.) Tony and John worked on my home. They did excellent work. They hung the ducts (was not like that before the fire) Hanging the ducts creates better air flow I learned from Matt. Tony went beyond the call of duty. My condenser had been tilting probably slowly for years. It was on a cement block and tree roots have been growing. Well one company told me to leave it like that until I replace the air conditioner & that it would be to much work to dig up the cement block. I left for a while and returned only to find out Tony had moved the cement block and fixed what needed to be repaired and many other small things that turned my job into a great success. I had the HERS test yesterday and it passed with a more than an actuate rating. I found the estimate to be fair and especially since they do the work that they say they are going to do without trying to add extra expense.

They were very detailed. This guy went a little bit more into what the permits that they would have to get, what might be the possibility of the what the city might ask for. He was very detailed.

We have central heat/air at our house and have used Bryant's services for almost 20 years. Previously, through them, we have re-zoned the house, breaking it up iinto three heating/cooling zones, which has saved us a lot of money. We also have a maintenance contract; they come out twice a year to check on everything, and have always given us wonderful service. This time was no exception. During the big heat wave in September/October 2012, our a/c unit started blowing warm air. This wasn't the first time it had happened, and so we called Bryant to see about a new unit. Matt McConaughy called me with a proposal for a new unit, which he said would be more energy efficient. I agreed and they set a date (11/28) to come and install the unit. I cannot be more complimentary to these people!!! They showed up on time, got the old unit off our tile roof, put the new one in, and tested it six ways to Sunday. Never cracked a tile on our roof, either, which was an extra added benefit. They also coordinated the permits, testing, etc., and of course we passed with flying colors. The heating part is working wonderfully now, and I know the a/c will be just fine when needed. I will recommend Bryant to anyone who asks. They are professional, friendly, and wonderful to work with.

Bryant originally installed our AC/Heating units about 35 years ago and we have used them ever since. They upgraded our furnace about 6 years ago and when the AC gives out, we will have them replace that also. We have a maintenance contract with them and they come out twice a year to service our units. They are always friendly and professional. The serviceman's knowledge of their product(s) gives us confidence in their abilities, and the assurance that they will give us the best value for our money.

Even though I didn't end up using Matt with Bryant Heating and Air, I found him to be extremely knowledgable and professional.Bryant's prices are on the higher end of the spectrum, but I probably would have used them had I not been able to negotiate a deal with another vendor based on the system we wanted to install. I have no doubt in the capabilities of Bryant Air and I think their year long money back guarantee proves the quality of their service.I've actually recommended him to a couple friends looking to install new systems.

The representative arrived on time and was very courteous and efficient. I observed him and could tell he was doing a good job.

The workers were very pleasant and professional and the price seemed reasonable. When I called for the city inspection, seven minor corrections were needed. Although the company sent its workers out within two days after the inspection to fix the omissions, it took an additional nine working days before two necessary tests were arranged and scheduled (these tests were a pressure test for the gas pipe and a diagnostic test by a HERS rater). I feel that these required tests should have been anticipated beforehand by the company and scheduled in a more timely fashion so as not to drag out the final approval process.

I HAVE ALWAYS RECEIVED PROMPT SERVICE FOR REPAIR OR ADJUSTMENT OF THE SYSTEM WHEN IT ISN'T OPERATING PROPERLY. BRYANT INSPECTS, ADJUSTS, CLEANS, AND MAKES ANY NECESSARY REPAIRS TWICE A YEAR TO KEEP THE HOUSE WARM OR COOL, WINTER OR SUMMER. THEY ARE ALWAYS PROMPT AND THEIR PRICES ARE REASONABLE.