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Boston Brick & Stone, Inc

Chimney Repair, Chimney Sweep, Fireplaces,

About us

If you have noticed that your older home or building is beginning to show its age, you need to bring in experts to ensure the home’s beauty and structural integrity are both preserved. At Boston Brick & Stone, Inc., our Pasadena masonry contractors have had 25 years of experience, and we lead the industry in Southern California historical restorations. Our family-owned business is renowned throughout the area for the high quality of our work, and we have worked on thousands of projects since we opened our doors in 1992.Whether you need work done on your fireplace, chimney, hardscape, driveway, or a full restoration of your building, we can help you! Our impeccable work has been featured on HGTV, and we have completed projects for clients such as the National Park Service, the Pasadena Rose Parade, West Adams Heritage Association, Best Buy, and APEC Eurostat GECF – Joint Organizations Data Initiative. We have been featured in Best of Pasadena, Best of LA, and Top 10 in Home Décor, and are Angie’s List Super Service Award winners from 2009-2017. Call our team today to schedule your estimate!

Business highlights

32 years of trusted experience

Services we offer

Complete Construction, Restoration, Inspection & Repair Of Chimneys/Fireplaces, As Well As The Unique Design & Execution Of All Landscaping Projects: Planters, Driveways, Block Walls, Retaining Walls, Custom Stone, Concrete & Brick Work.

Services we don't offer

Install Asphalt.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6336 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
9%
3
7%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.8
Showing 276-336 of 336 reviews

George C.
01/2015
1.0
chimney repair, outdoor kitchens
  + 0 more
unknown
Description of Work: Estimates were totally OUTRAGES! I had him give me estimates on two different jobs. Totally ridiculous!

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,200

Debbie M.
12/2014
5.0
chimney repair, outdoor kitchens
  + 0 more
unknown
Description of Work: Repair a section of the slab foundation. It went very well, I was very happy with the results and with the whole experience, they came in and did exactly what needed to be done, very professional and the contractor James Chantler explained everything thoroughly, very nice person and very professinonal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Matthew M.
12/2014
5.0
chimney repair, outdoor kitchens
  + 0 more
unknown
Description of Work: Chimney sweep. Went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

BELINDA D.
12/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: I purchased a Big Deal for Last Chance: $99 for a Chimney Sweep and Inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Julie S.
10/2014
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
.
Description of Work: Simply checked, cleaned and inspected conditions of fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William H.
10/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosie L.
10/2014
5.0
chimney sweep, home inspection, china repair
  + 1 more
.
Description of Work: Chimney cleaning and inspection. I did not anticipate the inspection and would not do that again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Michele M.
10/2014
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Inspected the chimney and cleaned it out. Provided an overview of what they found and what other services were needed. |The entire process went smooth, professional and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ray V.
10/2014
5.0
foundation repair
  + -1 more
.
Description of Work: House foundation repair. AAA+++!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Julie D.
10/2014
5.0
chimney sweep
  + -1 more
,
Description of Work: Cleaned two chimneys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marlene T.
10/2014
4.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5

Greg B.
10/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: Foundation inspection. It went. The company gave me an honest opinion and did not try to sell me something I didn't need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin H.
10/2014
1.0
chimney repair
  + -1 more
unknown
Description of Work: Upon purchase I provided potential scheduling dates. Merchant responded with dates nowhere near or similar in day to what would work for me. When I told them those dates didn't work, Merchant indicated they would get back to me and never did. I attempted to contact Merchant through Angie's List messenger and phone never receiving a response.
Rating CategoryRating out of 5

Julie E.
10/2014
5.0
chimney repair, fireplaces
  + 0 more
.
Description of Work: They conducted an inspection of my chimney & fireplace, made recommendations regarding what was needed to operate in safely as well as prevention items & longer term needs - in other words they provided phases in work could be completed to achieve fully operable status. |They provided a written report electronically later. It went great! I had purchased my home four years ago & didn't have the fireplace inspected as a part if the home inspection. It is very helpful to know how to prioritize the needed repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alice H.
10/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: I asked them out for an inspection and chimney cleaning. They did a great job cleaning and the inspection was very enlightening. The men who came out were very polite and knowledgeable. No mess was made when cleaning the chimney.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

KIMBERLY G.
09/2014
5.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5

MATHEW K.
09/2014
1.0
chimney repair
  + -1 more
unknown
Description of Work: NOTHING!!!!!!!!!!!!! | |A total waste of my time and money. | |The guy came and rather than really talking about drainage (which is what I was intersted in) he was focusing on some b******** argument about the foundation. But realizing that I have a Master's Degree in Engineering he never got back with me with ANYTHING. | |I really don't care. I would not believe a word he said at this point BUT I WANT MY MONEY BACK FROM ANGIE's LIST. | |Mathew Kundinger |Attorney at Law, MSME | |

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$49

Jon E.
09/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie G.
09/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: They cleaned and inspected my chimney. |The cleaning was very well done, and I was informed by pictures and in |writing the repairs that need to be made in order for my fireplace to be |safe to us. The repairs will have to be done at a later date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nina G.
08/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher K.
08/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: I purchased a $99 deal for a Chimney Sweeping and Inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ramgopal B.
07/2014
4.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Gloria M.
07/2014
1.0
chimney repair
  + -1 more
unknown
Description of Work: They sent the chimney sweepers and they did their job in a timely manner, then they said when they were up on the roof the chimney was coming loose from the roof of the house. I had someone coming out to paint my house and I had them check the roof before they would start to paint. I asked them to check the chimney because I was was told it was coming apart from the house, they had someone go up on the roof and said the chimney was solid and that there was no problem with it and that it was not loose and falling away from the roof. Boston Brick and snd Stone had written me an invoice for a job on the chimney for $5,000.00 worth of work that needed to be done on the chimney. They asked for 10% up front, what really bothered me was that they cashed the $500.00 deposit and I had not even authorized the work. Usually they give you 24 to 48 hours to be sure you are going ahead with the job, what really upset me was that they cashed the check they asked for as a deposit for the job as soon as they got back to their office. To top it off they submitted 2 checks to my bank, when I questioned them they did not know how 2 checks were submitted and had me going through hoops stating they had not gotten the money that was withdrawn from my account. Finding out later the problem was on their side all the time, for some reason they submitted my check and also submitted an electronic check for the same amount and stated they did not know why they did it. They kept having me try figuring this problem out because they stated they had not gotten the payment of $500.00 and yet it had been withdrawn from my bank account, bottom line I do not like the way they do business!

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Boston Brick & Stone, Inc
First and foremost, as a representative of Boston Brick & Stone I'd like to humbly apologize for the mistake made and any resultant confusion. We tested the strength of the chimney and gave our assessment. It should be noted that only a certified chimney inspector should determine the condition of a chimney. Once we received the deposit check and the signed contract from the customer we proceeded. But there was a mistake made on our end. We had an oversight and deposited the check electronically and then later deposited the hard copy on receipt. The records for this were not initially apparent and it took Boston Brick's Service Manager roughly 5 hours to rectify. Once the mistake was found the money was promptly refunded. We’re very sorry for the inconvenience this has caused. Boston Brick & Stone Team

Pat S.
07/2014
5.0
chimney repair
  + -1 more
.
Description of Work: I need my chimney repaired Boston Brick and stone came out and gave me a wonderful estimate. The estimate its self looked beautiful it was a spreadsheet with photographs and it just looked great. I was unable to use them because the price was higher then I could afford but they seem to be of great quality and if you can afford them I would recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sonia M.
07/2014
5.0
masonry, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: They vacuumed the inside of the fire place. They put a camera and showed me cracks on the brick work and explained the work that needed to be done to gave a safe working fire place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Contact information

2005 Lincoln Ave, Pasadena, CA 91103

http://www.bostonbrick.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Fireplaces,
Masonry,
Pavers and Hardscaping,
Foundation Repair,
Concrete Pouring and Repair,
Outdoor Kitchens,
Concrete Driveways,
Stucco,
Landscaping,
Patios

FAQ

Boston Brick & Stone, Inc is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Boston Brick & Stone, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Boston Brick & Stone, Inc does not offer free project estimates.
No, Boston Brick & Stone, Inc does not offer eco-friendly accreditations.
No, Boston Brick & Stone, Inc does not offer a senior discount.
No, Boston Brick & Stone, Inc does not offer emergency services.
Yes, Boston Brick & Stone, Inc offers warranties.
Boston Brick & Stone, Inc offers the following services: Complete Construction, Restoration, Inspection & Repair Of Chimneys/Fireplaces, As Well As The Unique Design & Execution Of All Landscaping Projects: Planters, Driveways, Block Walls, Retaining Walls, Custom Stone, Concrete & Brick Work.
Install Asphalt.

Contact information

2005 Lincoln Ave, Pasadena, CA 91103

http://www.bostonbrick.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM