All Seasons Firewood

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The 3 guys who showed up with the wood were very friendly and stacked the wood beautifully. They also cleaned up after themselves and did the job very, very quickly. They were fantastic. I wish I could say working with the folks on the phone went as well. I called to schedule the delivery and was given the time slot of 1:00 - 5:00 p.m. I left work early to make sure I was home on time. When no one had arrived by 4:00, I called to confirm they were still coming. I was told then it would be "closer to 5:00 p.m." which was fine, since that was still within the delivery window. When I called again at 5:10, I was told they were on their way. They finally did arrive at 5:20. This is not the end of the world, but I was late for a dinner I was going to by about 15 minutes. If companies would just pick up the phone and let customers know when to expect them, it would do a world of good. Instead, I had to call twice, get put on hold each time, and was treated like I was a bit of a nuisance by the people handling calls. Next time I need wood I'll call someone else to see if I can't get better customer service.

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Very responsive, dealt with my unique situation, this is the third time that I have used them, and I am sure there will be a fourth.

All very good and painless.

See above -- it didn't go well. I would have rated them an F but I wanted to give them some credit for my previous experience with them. Today may have been an off day.

The workers showed up bright and early, exactly as I had requested, accross the top of the reciept was written and quot;First delivery!!!and quot;, so they really took to heart my request.I showed them where to stack it, and they went to work. Stacked neatly, and then cleaned up the area, you would never have known that they were there once completed. He placed the samples that I requested seperately, and made a point to identify them to me. Gave some great guidance, and they were gone quickly. I just reordered from them today. I am a very happy customer, and anticipate ordering from them again in the future if service continues like my first experience. When I called today, they pulled my file up in thier system, basically asked if I want exactly the same, and then promplty set a scheduled appointment. I could not ask for better service. All at a fair, locally comptetitive price.

Quick delivery, firewood stacked beautifully, they provided two bags of kindling. Best firewood delivery experience I've had. Highly recommended.

An appointment was made about a week in advance for firewood delivery to my home. An appointment was made between 10 am - 2pm for delivery. On the appointed day and time no one showed up and more importantly, no one called us to let us know there was a delay. When I ended up calling to find out what happened, I had to be put on hold for an extended period of time, only to be told that the delivery would be another hour or so longer. When I inquired as to why I couldn't have received a courtesy call letting me know that my appointment could not be made on time, I was told that they were sorry and that "there is nothing I can do" regarding the lateness or lack of heads up about the appointment. Specifically I received excuses why my delivery was late from, "the driver has many deliveries and doesn't know which ones he'll be able to finish" to "the driver is often in the hills and can't get cell phone reception" when asked why I couldn't be given a courtesy call. When there are so many other contractors I work with on Angie's List who come on time and do a great job, these excuses were weak to hear. They may quote a better price but know that you'll end up paying the difference with your wasted time.

The initial phone call to the company was handled quickly and efficiently. The two men arrived on time and quickly stacked the wood where I asked them too. Would definitely use them again.

We have a corner fireplace and were advised that we should get shorter cuts of wood. All Seasons cut it precisely the way we requested it and delivered a generous half cord, stacking it up so that it's stable as you work your way down.

They stack it neatly and are always on time. They are clean. I like that they are reliable. Their price depends on what I buy. They are very competitively priced.

They have the best price on a cord of wood. $286.87 that included delivery and stacking. I have used them before, the wood is mixed variety and dry.

THE STACKING WAS FREE, THEY WERE FAIR WITH THE PRICING, THEY WERE ON TIME, COURTEOUS AND PROFESSIONAL. I WAS SATISFIED WITH MY OVERALL EXPERIENCE. THEY CLEANED UP THE MESS.