Quality Comfort Heating & Air Conditioning

heating & cooling contractor

About us

Quality Comfort Heating & Air Conditioning comes to you with over 15 years of professional experience in the industry. A quality customer experience is our number one goal. Large to small we do it all. Customer satisfaction is guaranteed. local business in Palo Alto, CA that specializes in providing full services of heating, ventilation, and air conditioning. We have been a company known for our professionalism, courteous and reliable services. Our goal is to provide our costumers with high Quality and Comfort satisfaction in order to earn your business. Call today for a free estimate!

Business highlights

25 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.925 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 25 reviews

Michael G.
04/2023
5.0
The service tech was exceptional. My unit is a 30 year old HVAC system. Spare parts are challenging. He made it all work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marty M.
03/2023
5.0
From the time of my phone call to my heater being fixed was less than three hours. Fast, friendly, affordable. I could not ask for more. Thank you Javier for getting my heater back up and running so quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lalita T.
10/2022
5.0
Came out the same day. Explained what needed to be done and part required, to be installed the next day. Texted me so I knew when he was coming (including early). Gave a fair price and left me with heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andres C.
03/2022
5.0
Professional and courteous service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark W.
12/2018
5.0
Javier is an honest, reliable, and professional. Quickly assessed the problem; provided me all the options and reasons behind each. He was on time and even more importantly will let you know when or if he believes he is running late. Very responsive as well. Also, his prices or fees are reasonable. Generally as easy guy to work with. Will definitely use for any future HVAC needs and confident in referring him to a close friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

D F.
11/2018
5.0
Javier was very professional and knows his trade. As a retired steamfitter I would call on his services anytime! If you need a qualified professional here's your guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul D.
03/2018
4.0
Very professional

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alfred A.
04/2017
5.0
Showed up on time, completed work sooner than expected. Very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia H.
02/2017
5.0
This is a fantastic company. The young man came earlier than expected, immediately knew what the problem was, told me the cost and did it in a very timely fashion. I will use him for all my heating problems. If you have a problem, call him, I guarantee you will be happy with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thurman M.
11/2016
5.0
My service representative was (owner) Javier Valencia. He contacted me quickly on a cold and busy Sunday afternoon within a very short time of my request for help with my furnace that had just quit working. He was at my home within 30 minutes; diagnosed and fixed the problem within an hour of arrival. His warm and friendly, professional manner gave me confidence regarding my personal trust in him. I paid what I considered a fair and reasonable price for quality service (and parts) - just as he quoted me over the phone - but actually less than I expected. I would absolutely call upon this service again with confidence. I do recommend Javier's service as top-notch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry M.
11/2016
5.0
Javier responded to my request very quickly. He was available and at my house in 40 minutes! He did the furnace inspection and maintenance, as requested. We have a new Nest thermostat and he went the extra mile to make sure it was working properly. Javier is very professional, friendly and extremely helpful. I am so pleased with his service and will happily recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim D.
03/2016
5.0
Javier at Quality Comfort was a strong communicator and pro-active repair technician. He responded quickly, handled the problem efficiently, and followed up directly afterwards with a reasonable invoice. I was lucky to find this company. I will definitely work with them on other projects. Thanks again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

roger w.
01/2016
5.0
Installed a high efficiency furnace and air conditioner, required a lot of new plumbing and vents, very please with the attention to details. First class workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter S.
12/2015
5.0
Fast response, quality workmanship and great customer service. Couldn't have asked for more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela I.
12/2015
5.0
Incredibly fast response on a weekend, with thorough evaluation and prompt repair. I am very grateful and impressed and will definitely be a long term customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

June C.
11/2015
5.0
Javier was great, very knowledgeable gave us advise on our heating system and on a upcoming AC instl project. and he can schedule his time other than the normal 8-5 which is great when you can't get away form work. The thermostat control just needed new batteries but he check out the heating system to make sure every thing was working properly. I will be sure to call him when it is time to out in our AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason H.
09/2015
5.0
Javier is professional and trust-worthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

FRANK A.
09/2015
5.0
Good service good price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri K.
08/2015
5.0
Javier is one of the most professional heating and A/C suppliers I have ever dealt with. He found a way to install A/C in our home with our home, originally built in the late 40's. His work was excellent, in fact my garage was neater when he left then when he first arrived. I most definitely recommend Javier and Quality Comfort

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim W.
07/2015
5.0
I had several contractors bid the job but I could tell most were just looking for a quick flip and they were not concerned about the final product. From the time of bid and throughout the project, Javier listened to my concerns and brought issues to my attention that were important. It was a complex and difficult job to retrofit my house for two central heat pump (a/c) systems. Javier not only made the systems work, and work well, but he made everything look like it was built-in when the house was constructed. He's a great trouble shooter and is very thoughtful with his decisions and recommendations. He also kept excellent records of his time. It was a first class installation. I highly recommend Javier & Quality Comfort HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    985457
    Trade License Locale
    CA
    Trade License Expiration
    07/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    heating & cooling contractor

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Sunday: Closed

    Quality Comfort Heating & Air Conditioning accepts the following forms of payment: CreditCard
    Yes, Quality Comfort Heating & Air Conditioning offers free project estimates.
    No, Quality Comfort Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Quality Comfort Heating & Air Conditioning does not offer a senior discount.
    No, Quality Comfort Heating & Air Conditioning does not offer emergency services.
    No, Quality Comfort Heating & Air Conditioning does not offer warranties.

    Contact information


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed