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O CONNOR AND SON'S ELECTRIC

Electrical, Lighting, Ceiling Fans,

About us

ELECTRICAL CONTRACTOR CA LIC # C10 513626 www.paloaltoelectric.com European trained family owned & operated

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

All kinds of Electrical work we are Real Electricians European trained Experts in Troubleshooting and new work

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-44 of 44 reviews

Sharon K.
02/2016
2.0
electrician
  + -1 more
unknown
Description of Work: Did not complete job.
Rating CategoryRating out of 5

Response from O CONNOR AND SON'S ELECTRIC
If I did not complete your job I will refund your money I have no memory of this Respectfully Tom Please call me 650-813-9159

David R.
01/2016
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

george Y.
04/2015
4.0
ceiling fans, electrician, lighting
  + 1 more
unknown
Description of Work: tom oconner was not availabe, his assistant, came. checked various lite sockets, "over heating on/off switches, flickering lites, attic fan, two outside boxes. assistant very knowleagable, very talkative. i felt his fee was fair, but he didn't really"fix" anything, just checked and told us everything looked ok. yes...would still call them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Joan K.
02/2015
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: Mr. O'Connor came to my house the same day I called him. I appreciated that he came so quickly as I was worried about a light fixture on the ceiling of my bedroom. I wasn't sure if it was the switch or the fixture. I would hear a popping sound when I tried to turn it on. He quickly determined that it was the fixture and repaired it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roslyn B.
06/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette G.
06/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Great service, and the owner of the business is oucurrently out of town. His employee said I'd be recieving the bill when he returned to town. Now that is trusting! Employee of this company was professional, knowledgable, prompt, and thorough. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your kind words and we appreciate your business

John P.
05/2014
3.0
electrician
  + -1 more
unknown
Description of Work: Too much BS and too high a price.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$700

Response from O CONNOR AND SON'S ELECTRIC
It appears [member name removed] does not like or appreciate real craftsmen after he spent several Hours of his own time trying to figure out issue and eventually gave up we diagnosed And fixed the original issue pretty quickly but spent longer fixing the errors he made and His wife was not impressed with his attempt and I'm guessing his moaning and groaning About us helps him feel better ( paper never refuses ink) old Irish saying Way to go [member name removed] !!!!!!!!!! Hope you feel better by now "next time listen to your wife" Tom O Connor

Chris S.
12/2012
5.0
electrician
  + -1 more
unknown
Description of Work: I had lights suddenly go out and found Tom on Angie's List. I called him 7:30 am and he came three hours later, quickly found the problem and fixed it. $150 well worth spending considering that this could have become a very dangerous situation. I would call him again without hesitation!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your feedback it was nice to be able to help and the fact that you were there when i found the problem so you could see for yourself was great Thanks again Tom O Connor

Terri H.
02/2012
5.0
electrician
  + -1 more
We phoned O'Connor about our nonfunctioning fluorescent fixture, suspecting it was the ballast, since all 4 bulbs weren't working. The repairman, Julian, came the next day, replaced the ballast and Informed us that we'd been using incorrect size bulbs, and this had probably caused the malfunction. The work was done professionally and skillfully. We will probably not call them again because we can't afford their hourly rate, but we would recommend them to anyone who wants expert work done and can afford it.
Description of Work: Diagnosed fluorescent fixture malfunction. Removed old ballast and replaced with a new one. Diagnosed that ballast malfunction was due to using incorrect bulbs. We later bought correct bulbs, installed them, and now it works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Response from O CONNOR AND SON'S ELECTRIC
Thank you very much for hiring us and we are glad you were happy with the work as a small family run business we try very hard to be competitive in our pricing as well

Rebecca T.
12/2011
5.0
electrician
  + -1 more
O'Connor and Sons came recommended to us by someone who inspects a lot of homes. This guy sees all sorts of crazy dangerous electrical mistakes and said Tom's work is always top notch. We bought a 1959 Eichler with the original electrical panel and some scary switch behavior (humming, dimming, blown circuits). Tom and his lead electrician Julian replaced our Zinsco panel with a new one, checked all the circuits, and properly grounded everything they could access. They also diagnosed and repaired a few potentially dangerous situations created by prior owners, upgraded the electrical boxes, wiring, and really brought our house into the 21st century. Julian works quickly and quietly and gets the job done. Tom is open and honest and does not oversell you on more than you need (like a 200 amp panel when 100 or 125 will fit all your needs). Their knowledge is extensive. O'Connor and Sons have decades of experience on all types of homes and buildings and situations. Old mansions, McMansions, ranches, Eichlers, office space, and more. Small repairs, new construction, remodels, etc. Tom is also well versed in other aspects of building and home repair/remodels in general. I trust his advice. He has saved us a ton of money and time by connecting us with solid, honest tradespeople. Both Tom and Julian live and are raising families in Palo Alto. They are established and community-minded people. I like knowing they will be around years from now. I heartily recommend them for all your electrical needs.
Description of Work: Electrical upgrade/repair of 1959 Eichler w/original Zinssco electrical panel, updated switches, wiring, lighting, added outlets, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your kind words and honest response as a small family run business we appreciate your business & your referrals

Dick P.
12/2011
5.0
electrician
  + -1 more
After trying to install a replacement dishwasher (old) with a newer model we found that the electrical was also outdated. In order to get the new dishwasher installed a.s.a.p we looked on Angie's List for a local electrician that would come out immediately. We called 3 different phone numbers and got recordings on 2. O'Conner and Sons answered the phone and was at our house within the hour. He was efficient and thorough as well as personable. Explaining everything he was doing as he did them. We have other work to be done so we will definitely be calling him .
Description of Work: Electrical update in order to install a newer model dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your comments and your business its appreciated

MICHAEL D.
08/2011
5.0
electrician
  + -1 more
Julian searched out a short which was intermittent and hard to find. He had to move furniture, search through many outlets and switches to find it. He was thorough, professional, persistent, and successful. Tom O'Connor has a sense of humor which I appreciated and I will use them again if I need an electrician.
Description of Work: Julian searched out a short which was intermittent and hard to find. He had to move furniture, search through many outlets and switches to find it. He was thorough, professional, persistent, and successful. Tom O'Connor has a sense of humor which I appreciated and I will use them again if I need an electrician.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your kind words and we appreciate your business

David M.
07/2011
5.0
electrician
  + -1 more
The appointment went very smoothly - Julian was there on time, very polite, very knowledgeable. He explained what he was doing and why he was doing the work, and also made cost-effective recommendations. I felt very pleased with the level of service, responsiveness, and price.
Description of Work: We had two issues - a fixture that had blown its fuse, and a socket that wasnt grounded (based on the home's wiring). Julian (who works with Tom) came and quickly fixed both issues within an hour. I had expected bigger problems (ie, need to re-wire, etc), but Julian recommended efficient, appropriate fixes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from O CONNOR AND SON'S ELECTRIC
Thank you I agree Julien is very good in 10 more years he will be half as good as I was 15 years ago ha ha ha

Janna L.
06/2011
5.0
electrician
  + -1 more
Quick response by this electrician--same day as my call; so far as I can tell the problem has been fixed.
Description of Work: Light fixture suddenly started shorting out light bulbs according to tenant's report; dimmer removed and this has apparently corrected the problem as no further reports of blown lightbulbs have been received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from O CONNOR AND SON'S ELECTRIC
It was a pleasure to work for you too thank you for your trust in us

REBECCA W.
03/2011
5.0
electrician, electronic repair
  + 0 more
Tom O'Connor had come to our house twice previously to help us with electrical problems and he did not charge for his services. The charge of $100 was very reasonable for his prompt service on all the occasions. I would not hesitate to call him again.
Description of Work: Tom O'Connor came within a day to help figure out why the garage door was not opening. The problem was evidently due to the rain and a short in an irrigation control. Once we figured it out the appliance was disconnected and the garage door began to work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from O CONNOR AND SON'S ELECTRIC
Thank you again you are a pleasure to work with

JAMES G.
03/2009
5.0
electrician
  + -1 more
My experience with them was okay and I felt his prices were quite high. They are a very small company and use an answering machine. I wouldn't recommend them for any emergency work but they could be used for any work planned in advance.
Description of Work: He did some troubleshooting where there was a burned out circuit or connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O CONNOR AND SON'S ELECTRIC
Thank you yes we do have an answering machine as we run a small family business (everyone less than 5' 6" just kidding) and we answer the phone when we are in the office otherwise im always available by cell ph and we are experts in Emergency type work

Rob C.
12/2008
5.0
electrician
  + -1 more
Well. See above.
Description of Work: Came because basic efforts to determine why the power was off in a couple of circuits failed. Came immediately upon being called (three miles away). Was able to determine that it was the outside breaker box which is hard to see; because of his extensive experience, knew the history of that particular breaker box and not only fixed the problem but provided helpful hints/things to watch for in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your response we do try our best to help when we can

Jeffrey B.
07/2008
2.0
electrician
  + -1 more
They showed up as promised and wanted to charge 4 times as much as anyone else.
Description of Work: None because of cost.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$800

Response from O CONNOR AND SON'S ELECTRIC
I HONESTLY HAVE NO RECOLLECTION OF THIS CUSTOMER I JUST WISH TO ADD THAT THERE ARE HIDDEN COSTS & OVERHEADS TO RUNNING A BUSINESS THEREFORE I TRY MY BEST TO GIVE AN HONEST ASSESSMENT OF THE COSTS THAT MAY BE INVOLVED AND SOMETIMES CUSTOMERS ARE NOT AWARE OF THE OVERALL PICTURE I CAN ONLY DO MY BEST I AM NOT THE ELECTRICIAN FOR EVERYBODY BUT I TRY MY BEST

REBECCA W.
06/2008
5.0
electrician
  + -1 more
The automatic garage door would not open. The circuit was not tripped and the electrical would not work even after testing the breaker. I needed to have this fixed in a hurry so that I could get the car out of the garage to go to work. I looked in the phone book at the quick service ads and checked them out on Angie's List and the licenses at the State Contractor Board. In this way I found out that quite a few quick electrical folks who say they are local are not local but far away. So I found Tom O'Connor in the phone book. He lived in Palo Alto and his license was active. He came over within the hour and showed me a hidden reset switch which fixed the problem. He did not charge me for this. He was very friendly and I will certainly call him first next time.
Description of Work: Fixed garage door electrical so the door would open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from O CONNOR AND SON'S ELECTRIC
Thank you for your kind words
    • 1
    • 2(current)

Contact information

849 CLARA DR, Palo Alto, CA 94303

http://www.paloaltoelectric.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Electronic Gadget Repair

FAQ

O CONNOR AND SON'S ELECTRIC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

O CONNOR AND SON'S ELECTRIC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, O CONNOR AND SON'S ELECTRIC does not offer free project estimates.
Yes, O CONNOR AND SON'S ELECTRIC offers eco-friendly accreditations.
No, O CONNOR AND SON'S ELECTRIC does not offer a senior discount.
Yes, O CONNOR AND SON'S ELECTRIC offers emergency services.
Yes, O CONNOR AND SON'S ELECTRIC offers warranties.
O CONNOR AND SON'S ELECTRIC offers the following services: All kinds of Electrical work we are Real Electricians European trained Experts in Troubleshooting and new work

Contact information

849 CLARA DR, Palo Alto, CA 94303

http://www.paloaltoelectric.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM