Franz Termite Control has been providing full-service termite control for homes and businesses in San Mateo and Santa Clara for more than 40 years. A Family owned & operated business, we are a licensed termite control operator and a licensed general contractor specializing in termite inspection & reports, termite treatment, localized treatment & fumigation, damage repair & real estate inspections. Award winning.
Business highlights
54 years of trusted experience
Services we offer
Inspections & report, termite treatment, fumigations, alternative to fumigations, full termite and rot damage repair.
All went as well as could be expected, except I thought the charges for the termite treatment, excluding the fumigation, were very high. Also, we live in a two family house and only did this work because the 2nd family living on the other side of the house was selling their half. We would have preferred hiring a company that did not use fumigation for termite treatment, but, in the end, were not able to control this decision.
Description of Work: Termite inspection, followed by termite treatment. Also had termite fumigation w/ tenting done by a partner company (Cost Less Fumigation).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,052
Anne R.
08/2015
5.0
pest control
+ -1 more
It went really. They cleaned up, they were polite, professional, and did what they said they were going to do.
Description of Work: They spot treated for termites.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
James O.
05/2015
5.0
cell phone service, pest control
+ 0 more
They were very nice people and smart.
Description of Work: They did the inspection of the foundation building and sprayed where they found fungi.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,600
Terry A.
01/2015
5.0
home inspection, warranty companies, pest control
+ 1 more
They were punctual and did a thorough inspection.
Description of Work: I used Franz Termite Control. They did inspection of interior and exterior and tenting the house in preparation for fumigation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,560
SARAH D.
11/2013
5.0
pest control
+ -1 more
The inspector arrived on time, listened to us to understand that we had called following the siting of a very large swarm of subterranean termites on an unusually warm day following a good rain. Our inspector asked lots of appropriate questions, explaining all the while what he was looking for and what we should know about spotting signs of subterranean and dry termites. He inspected the garage, under the house, and inside cupboards, cabinets and all areas of the house - including plumbing fixtures. The inspection and discussions took approximately an hour, at the end of which we learned that the house did not show any signs of active termite behavior. We were told what to look for, and it was suggested that we schedule another site survey in about 3 years - so long as we've not seen any termites or signs of activity in the interim. The inspector did not think we should do preventative treatment, as termites abound in the general area, and treatment only lasts for so long, and might miss the arrival of a new colony after any treatment had expired. The peace of mind was worth the cost. I would also note that several of our neighbors (including a realtor for our 'hood) recommended Franz, and they were right!
Description of Work: We got a thorough inspection of the yard, house and attached garage; we also received a complete report of all findings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
PATRICIA T.
06/2012
1.0
pest control
+ -1 more
We had used Franz on two places in the past so gave them a call an inspection on one of our rental homes. Before sending an inspector out they sent someone to measure for tenting the house. We didn't hear back from them for several days so called and was told they had no record of us. Finally the person answering the phone said she would call us right back after she talked to another employee. We did not receive a call but several days later we received an email with a quote that was unreadable when downloaded. Even tried several different formats. We never got an appointment for an inspection. At this point we called Clark Pest Control and are moving forward with them.
Description of Work: We were asking for an inspection and quote on any repairs or needed treatments.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Franz Termite Control
Clearly we dropped the ball on this one - and I am sorry that we didn't live up to the member's expectations - We have had some computer server issues lately that prevented some employees from viewing or tracking customer records acurately - no excuse, but unfortunately it happens. It is normally our policy to return calls and qutes as quickly as possible - we understand that timliness is important to our customers. My sincerest apologies for to the member- I wish that this had come to my attention sooner so that Icould have remedied the problem. Admittedly we did drop the ball on responsiveness, but we never performed any work on the property - I feel an "F" grade is unwarranted. I would reserve an "F" grade for situations where a service is actually performed, but is grossly inferior. Again, my sincerest apologies - we always try to get it right - sometimes we fail. If I know about it, I'll make sure that we'll do what it talkes to make it right. All of our customers can contact me directly via phone or email (mjudas@franztermite.com). Please see all our other reviews on Angie's list - most of them are "A" grades. Michael Judas - Pres./Owner - Franz Termite Control Corp.
Andrea J.
05/2012
5.0
pest control
+ -1 more
I had Franz termite do an inspection in 2010 when we rebuilt a back deck. I was worried there might be termite activity under the deck and when the old deck was torn out, I called for an inspection. This inspection indicated old damage, but nothing active. While he was present he did the rest of the house and found some activity in the garage. The rest was clear.This first inspection was carefully done and cost about $350 for the report. I decided not to do anything, since it was only in the outer edge of the garage.two years latter (December of 2011) we saw dropping evidence in the bedroom from a beam. I called Franz back and they confirmed a 3rd spot. We decided to tent although a local treatment was offerred. But I said since we had evidence to two locations, what was the probability there were not more, especially since it had been 30 years.So we tented. Franze uses a subcontractor (name i forgot) but they were excellent and very reasonable. I got a second bid that was 50% higher than Franze. Tenting is not fun. It is normally done when you have moved out and someone else is moving in. But in our case, we just left for 3 days. But packing up the food, taking care of the cats, etc. It is a mess. But in the end all is well. The termites are gone and I would work with Franz again.
Description of Work: Franz did an inspection a few years ago. Then an second inspection when we saw droppings. We got a second bid (planet orange) but decided to tent. Franz uses a subcontractor who was excellent. All in all a professional team.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Patricia O.
05/2012
5.0
pest control
+ -1 more
They were very clean and took us a lot of time to show us where the termites were in the garage and gave us an overview of the damage. They were very patient. All of the things they moved in order to access the area affected by termites was replaced carefully. They are very good and very reasonably priced.
Description of Work: I hired Franz Termite Control to take care of termites in our garage. We have also used them in the past for another issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Pamela H V.
05/2012
5.0
pest control
+ -1 more
I am very happy with their warranty. I am very happy with their work.
Description of Work: I use them for my termite control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY F.
05/2012
3.0
pest control
+ -1 more
They said it would last a year. It did not last. They were not very prompt about getting out to my home.
Description of Work: They did a fumigation for me.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$400
Sooling Quon C.
03/2012
5.0
pest control
+ -1 more
He came out a second time to re-treat because I still found bugs. I would recommend them.
Description of Work: Franz Termite Control cured my termite problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY F.
10/2011
4.0
pest control
+ -1 more
Since I will be out of town for a while this story will be continued.
Description of Work: I noticed termite droppings on the floor of my living room which has an exposed beam ceiling. I called Franz Termite Control and they sent an inspector over the next day. He made a relatively brief inspection, confirmed the termite droppings, and recommended tenting. I was somewhat surprised when a secondary contractor contacted me for the actual work. They performed the work as scheduled in February of 2010. As expected some plants around the perimeter of the house were killed, although most came back, and for the next year there was no evidence of termites. In August of 2011, I noticed some dropping on the living room floor but I thought that they might be due to another contractor walking on the roof and loosening old droppings which would be more obvious because of the exposed beam ceiling. In October of 2011 I again noticed termite droppings in the living room and put out a white sheet and confirmed that they were slowly accumulating. I called Franz Termite again and requested another inspection after pointing out that they had been to the property in 2010. The secretary consulted with someone in back and said that the earliest appointment would be in a week.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$3,200
Pamela H V.
03/2011
5.0
pest control
+ -1 more
It was good working with Franz Termite Control Company. I was happy with what they did. I like the fact that they guarantee their work and it holds true for one year. So, when they came out the second time, they didn’t charge me. I have lot of termites in my house, so that was helpful. They were very professional. They were very prompt. They did their work well. They just impressed me.
Description of Work: I used Franz Termite Control Company for termite control. They come out twice. They made one visit in March of last year and one visit in March, this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Nigel C.
03/2011
5.0
pest control
+ -1 more
They were great and very professional. They are prompt and they prices are good to. I will use them in future.
Description of Work: I used Franz Termite Control last week to intensify our place for full house termites control and they also put in the cure around the house. They also put in the pesticides around the house for future use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jill K.
08/2010
5.0
pest control
+ -1 more
We'd noticed insect "wings" and ant-like insects in various rooms in the house and wondered if we had termites. I phoned Franz for an inspection. Katie, who answered the phone, was very friendly and efficient. Frank, the inspector, came a week later, as scheduled, exactly on time. He made a careful inspection inside, outside and in the crawl space. He answered all of our questions and seemed knowledgable Our cost was reduced from $340 to $290 with an Angie's List coupon.
Description of Work: Inspection of a large house for insect infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
EUGENIA A.
05/2010
1.0
pest control
+ -1 more
Called Franz week of May 3 to inquire about a termite inspection: I gave the particulars: full house, with garage, 3000 sq ft., attic and crawl space) and was told the cost would be $375. I called again today, May 10. I had just printed off a COUPON from Angie's list (I am a member) "take $50 off any inspection (to receive discount, must prepay or pay @ time of inspection"). NOW, TODAY, after giving the receptionist the particulars (and WITHOUT telling her about the coupon), I was quoted $400. I replied that last week I was quoted $375 (I'm looking at my notes from last week, you understand). She replied with "NO, it couldn't have been us" (Well, believe me, IT WAS THEM!). I replied, fine, I have a $50 off coupon from Angies list. She questioned that and asked about the expiration date. (Feb. 2011). She puts me on hold, comes back and says "The inspection fee is $450 - and you must pay in advance - or at time of inspection, so with the coupon the inspection is $400. WHAT?? how unethical, how misleading can you be? My cautionary tale is call all of these companies several times to see if you get a consistent answer!
Description of Work: I have called them two separate times to inquire about a "full inspection" termite service for 3000 sq foot home and was THREE different prices - please read the details below for my cautionary tale! I am really disappointed with their front office!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
Gayle H.
05/2010
5.0
pest control
+ -1 more
They were very good. They were very professional, prompt and seemed to be very thorough which I felt for this time of work was necessary. We spent $280 and that was part of a contract, so that they would come again and do another inspection and guarantee the work.
Description of Work: We used Franz Termite Control last fall for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Shreya P.
04/2010
5.0
pest control
+ -1 more
Franz was prompt and professional - we needed fumigation services ASAP as we were closing on a home, and wanted to fumigate before we moved everything in. They were right on the estimate, worked with our timing, and managed to complete the fumigation without harming any of the landscaping close to the house!
Description of Work: Termite inspection, estimate, "tenting", Vikane fumigation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Philip H.
12/2009
5.0
pest control
+ -1 more
They were very good. They were on time. They were courteous. They seemed to know what they were doing. They took a long time to do it. I cannot compare the prices because I don’t have anything to compare it with; I have no basis for comparison. Considering the amount of time they spent and the way they did the work, the price was right. Some services are grossly overpriced. I am a layman trying to judge the quality of work in an area where I have no real knowledge or expertise. I think the quality was good. They were right there.
Description of Work: Franz Termite Control treated for termite infestation in May.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Edward P.
12/2009
4.0
pest control
+ -1 more
They were responsive when I called. Some of the other firms took forever to get back to us. They scheduled an appointment within a reasonable amount of time. They came out and spent a few hours in the rain wandering around the house, looking at it. It was about what I expected it to be. The inspection cost seemed reasonable. They gave me write-up for the stuff that they could do contractual work on. There were more issues in the write up than what we discussed while wandering in the rain. Further, some of the prices were higher than I expected. However, I have not authorized any of the additional work. The report was more for my information. The inspection was fine. They were on time.
Description of Work: Franz Termite Control did a walk through inspection about 2 weeks ago.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Sterling W.
10/2009
5.0
pest control
+ -1 more
The entire process went very well. The communication and quality of work was great. I would recommend and go with Franz in the future. Great job!
Description of Work: I called Franz Termite Control to schedule a termite inspection. The inspector arrived on time and confirmed we had dry fly termite infestation. A full report and quote was mailed to me in a timley manner.I made my decision to go with Franz Termite Control by the positive reports on Angie's list. The fumigation crew arrived per schedule and setup the fumigation tent. We have a metal roof and the crew was experienced on how to walk on this type roof and no damage occured.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Kenta D.
08/2009
5.0
pest control
+ -1 more
They were great. They did a perfect job. I was really concerned about saving the plants outside. Usually they get wrecked but they saved absolutely everything. It was a big job. Every other company that gave us an estimate had said we would probably lose out trees except Franz; they said they could save them and they did. The trees are thriving. They told us that some ivy was going to die and it did. We have had them come back a few times to tell us which things needed to be cut away. They have always been very nice and great, helpful. I felt very confident leaving the house even with the fumagation. They contract out to Cost less fumagation; I really have to give them credit because they are the ones that did the acual work. When they fumagate you have to put anything injested into a bag; it is a big job. You have to remember this was a 5000 square foot house with three levels and a tower. It had four chimenys, weathervane and a lot of stuff to deal with. Costless are really the guys who did the work.
Description of Work: They did some fumagation of the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Elizabeth M.
08/2009
5.0
pest control
+ -1 more
The work was completed professionally and within the estimated time frame.
Description of Work: Completely redid bathroom because of water damage. Fixed broken pipes beneath bathroom. Treated for subterraneous termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
SHERYL K.
06/2009
4.0
pest control
+ -1 more
The walls and floors between the bathrooms were filled with mushrooms due to water logged over the years. They broke the walls and floors and rebuilt it. The quality of their work was good. They redid the electricity and insulation in that room.
Description of Work: They were the contractors who helped me to rebuild my bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$16,000
Stephanie K.
04/2009
5.0
pest control
+ -1 more
Local treatment was performed after inspection confirming termites were present. About a year later, we found evidence close to the original area so decided to go with whole house fumigation. Considered orange oil, but it's another local treatment and we were worried about getting all of the critters. Considered heat but our wiring is original and we have a lot of electronics and plastic items, so we chose fumigation. With fumigation, we were particularly concerned about a large, lovely camelia close to the house and a Meyer lemon tree whose trunk touches one of the overhang's uprights in the back. Franz told us they could probably work around the camelia and that they could put a separate bag over the lemon tree and then tent over that bag and there was a good chance the lemon tree would survive. We live in this house, so there was prep work to be done. Franz provided all the outside work including removing the old TV antenna and removing and replacing fence boards next to the house. We needed to double bag all food, medicines, and cosmetics. When we went to pick up the bags, the woman told me I would need maybe 1/2 the number I was going to purchase. I went with her suggestion and I used all the bags but did not need the others I was going to buy :0) We have several potted plants from small cactus size to tree size, in the back which we'd moved, but I forgot to move the two plants at the front entryway. Franz moved them for us, which was great. The tenting and aeration took place on schedule with no issues. We scheduled it well in advance because we have dogs and cats to relocate with us. Franz could have provided the service much earlier if we had wanted it earlier. Both the camelia and the lemon tree are doing fine. When we returned home, we could not get the garage door to open (from the inside using opener button). Turns out it had been nailed shut from the outside. We removed the nails and were able to operate the door again. I think this must have been an oversight. In the garage, next to the door, I found a round plastic tray with a white mesh bag filled with cotton-like fibers attached to it. I'm not sure how it was used in the process - maybe for testing that all the gas was gone - probably another oversight to leave it behind. All in all, we are very happy with the service; with the extra attention paid to our little lemon tree and straggler overlooked-by-me potted plants; with the advice on bags; and to have the peace of mind that we got all the termites.
Description of Work: Last year, local treatment for termites. This year, whole house fumigation for termites. Prep work was included and most of the clean-up was performed. Bags for food were available for cost and advice was given as to how many I would need.
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Service Categories
Pest Control,
Home inspection,
Phone Service - Cellular,
Warranty Companies - Non-Home,
Metal Fabrication & Restoration
FAQ
Franz Termite Control is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Franz Termite Control accepts the following forms of payment: Check,MasterCard,Visa
Yes, Franz Termite Control offers free project estimates.
Yes, Franz Termite Control offers eco-friendly accreditations.
No, Franz Termite Control does not offer a senior discount.
No, Franz Termite Control does not offer emergency services.
Yes, Franz Termite Control offers warranties.
Franz Termite Control offers the following services: Inspections & report, termite treatment, fumigations, alternative to fumigations, full termite and rot damage repair.