Description of Work: This service provider maintained the warranty on my hot water heater and a part needed to be replaced. They were fast and efficient.
Rating Category
Rating out of 5
Yes, I recommend this pro
DOUGLAS C.
04/2016
5.0
plumbing, septic tank
+ 0 more
unknown
Description of Work: We had trouble finding a plumber in Coachella Valley that could advise us on replacing our 15 yr old tankless HW heater. Preferred was rec'd by Renai tankless heaters. The inspected our home for free and made a proposal. We had one other quote that was much higher. They discussed the details with us and were responsive. Running only one month now. But so far we are very pleased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Belinda A.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: My air conditioning unit line had broken away and water was leaking onto living room ceiling, Sal Saucedo spent hours clearing out line and repairing and stopped the leakage, he did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$528
Roberta B.
06/2015
5.0
handyman service, plumbing
+ 0 more
unknown
Description of Work: Replaced a leaking water pipe outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sean K.
12/2013
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
Their bid was too high so we did not use their services. It was significantly high enough that we had other vendors come and we looked for a cheaper price. They were very professional overall. It just came down to the pricing.
Description of Work: We got a bid from Preferred Plumbing, Heating and Air Conditioning last month for plumbing services.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Terri H.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
The repairman found and fixed the problem quickly. The temperature is back to normal.
Description of Work: The air conditioner started acting funny. It was time to get the filter changed, so we mentioned the issue when we scheduled the service call.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Ted T.
06/2013
5.0
plumbing
+ -1 more
I've used Preferred for plumbing since 2004 to do faucet repairs, replacements, drain cleaning, etc. From time to time they have run into problems but have never charged me more than their estimate even though there were here extra hours. They might not have the best price but if you want it done right the first time....
Description of Work: Replaced faucets on 3 bathtubs and showers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Ross M.
05/2013
3.0
heating & air conditioning/hvac, plumbing
+ 0 more
I do not think they are experts in tankless water systems and their "specialist" in this area made changes to our agreed upon system plan without telling me. (I had a very good plumber install an elaborate system in my Studio City home several year s ago so knew how they worked.) Because if this change he argued that that I had authorized the change and that to correct it was going to cost me additional money. I spoke to the owner and made it clear that there would be no more money. However; in order to get the system to work properly a number future service calls were necessary. One was to allow the specialist to try a different instillation plan that didn't work. That had to be taken out and my original plan installed.
Description of Work: repair tankless water system
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Kathryn G.
05/2013
5.0
handyman service
+ -1 more
unknown
Description of Work: Leaking house bibs fixed bathroom faucet fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
Pam M.
05/2013
5.0
plumbing
+ -1 more
I've used P.P. many times, so plumber is familiar to me. He knew what I needed. In and out in under 40 minutes. Company is always responsive and professional.
Description of Work: Replaced pluming pumps in toilet. Replace seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Janice B.
04/2013
5.0
plumbing
+ -1 more
Sterling from 1st call, to ETA of arrival, to arrival to work. Fast, professional, courteous & reasonable. The plumber Steve was an absolute dream! Plus he saved me money, big time; with his recommendations.
Description of Work: Checked outside water shut-off valve. Re-valved (new cartridges) two showers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill R.
07/2012
5.0
plumbing
+ -1 more
Came on time. Did work professionally and easy to work with.
Description of Work: Repaired joint connection of pipe to water pressure pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Fran E.
02/2012
5.0
plumbing
+ -1 more
We could not figure out from where the water was coming from and it was pouring out into the inner patio, we have a little qaseeda attached. When you call, Preferred Plumbing Heating would immediately tell you what the price is for a visit and what is going to be if the service person goes along. I like that because a lot of places don’t do that, certainly not in Orange county they don’t do that. The fellow got here. He was prompt, very businesslike and immediately could see what he thought it was, did some testing and so forth. He was very frank with us. He told us that we need not worry about cost only the labor because we had the 5 year warranty on the water heater which we had not even thought about. They were very clear, very concise about what the price was what the cost would be since we were under warranty and we did not have to pay for the parts. We like that. Over all I thought they were fine. There wasn’t anything that was problematic. Quality wise we have not had any problem after that. We would use them in the future.
Description of Work: A year ago we used Preferred Plumbing Heating to fix a valve on the hot water heater and it was leaking on to our inner patio
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Septic Systems,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Coolers,
Air Duct Cleaning,
Water Filtration and Softening,
Water Heaters
FAQ
Preferred Plumbing Heating and Air Conditioning is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Preferred Plumbing Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Preferred Plumbing Heating and Air Conditioning does not offer free project estimates.
Yes, Preferred Plumbing Heating and Air Conditioning offers eco-friendly accreditations.
Yes, Preferred Plumbing Heating and Air Conditioning offers a 5% senior discount.
Yes, Preferred Plumbing Heating and Air Conditioning offers emergency services.
Yes, Preferred Plumbing Heating and Air Conditioning offers warranties.
Preferred Plumbing Heating and Air Conditioning offers the following services: Heating & A/C, plumbing, septic tank, maintenance & repair. Additional email - service@preferredplumbingac.com.