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Preferred Plumbing Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Dryer Vent Cleaning,

About us

Full SERVICE oriented plumbing, heating, and air conditioning company specializing in repairs, maintenance, service, and replacement with the clients wants, needs, and cost effectiveness opinions based on proven professional expertise

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, heating and air conditioning service, installation & repair.

Amenities

Warranties
Yes
Senior Discount

$5

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 1-7 of 7 reviews

Ross M.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This has been over a year ago and I don't remember all of the details including cost. This company replaced my hot water heating system with a tankless hot water heater. There were a lot of issues getting it to work right and I don't think the man that put it in knew what he was doing. It was in a house that I have sold so I don't have the records to confirm details of dates and amounts.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


David B.
03/2014
5.0
plumbing
  + -1 more
I highly recommend Preferred Plumbing and I can see why Home Depot relies on them as well.
Description of Work: Replaced outdoor water faucet that was corroded and leaking water badly. He had to heat the faucet as it is soldered on as all the outdoor faucets are. After he was through and checked for proper water pressure, he checked my hot water heater at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ken G.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Howard the plumber was on time and did a fantastic job. Cleaned up everything gave some mnts to prevent future clogs.
Description of Work: Pulled toilet and cleaned out drain. Put a sealent in pipe to keep out roots. Also cleaned out a sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ann J.
06/2012
1.0
heating & air conditioning/hvac
  + -1 more
The workers tracked grease from a jackhammer into the bedroom. The owner (Bruce) made an attempt to have the carpet cleaned and then refused to do more. The stains are permanent. The carpet in the bedroom has large black spots dating from Preferred's last visit. In the past the company's work was acceptable, but Bruce did not handle this fairly and lost our subsequent business, totalling more than $10,000 in major repairs to date.
Description of Work: Repiping of hot water in a portion of the house.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,000

Response from Preferred Plumbing Heating & Air Conditioning
There is no dispute to the member's claims except the severity of "damage" and subsequent attempts to appease the situation. Yes, we made a mistake where our drop cloths pulled away in an opportune area. Yes, we called in a professional carpet cleaner and that was the end of the dispute, or so I thought. I personally went over all telephone logs and saw no attempts to contact us for further remediation of the problem, which we certainly would have done.This same fact pertains to the mention of the previous service. All we ask is communication from our clients and if needed we will do ANYTHING to make sure any problem is rectified. The member was a loyal, long term client whom we've respected for years. She is one reason why our organization has grown so well. Why our business relationship had to end this way with non-communicative action is beyond us. She knows what kind of company we are, she knows what we do to stand behind our work and performance. In this industry "ignorance of a situation is not bliss!" Bruce F. Smith, gen mgr

DEAN M.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was ordered on Saturday and installed on onday, all the work was completed in one day.
Description of Work: Replaced A/C Heater Unit on the roof and completely serviced the entire system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

DAVID J.
01/2009
5.0
plumbing
  + -1 more
They were prompt and responsive. They have always done the job right the first time. They were professional and I would use them again.
Description of Work: They fixed a leak and installed faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2005
4.0
heating & air conditioning/hvac
  + -1 more
IT WAS FINE. I JUST CALLED THEM OUT OF THE PHONE BOOK. THEY WERE VERY NICE ON THE PHONE, AND THEY CAME OUT, AND THEY DID A REALLY GOOD JOB. THEY WERE VERY KNOWLEDGEABLE AND INFORMATIVE.
Description of Work: THEY CLEANED OUT THE AIR CONDITIONING UNIT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

    Contact information

    PO Box 5120, Palm Springs, CA 92263

    www.preferredplumbingac.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Dryer Vent Cleaning,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Water Coolers,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Preferred Plumbing Heating & Air Conditioning is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Preferred Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Preferred Plumbing Heating & Air Conditioning does not offer free project estimates.
    Yes, Preferred Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
    No, Preferred Plumbing Heating & Air Conditioning does not offer a senior discount.
    Yes, Preferred Plumbing Heating & Air Conditioning offers emergency services.
    Yes, Preferred Plumbing Heating & Air Conditioning offers warranties.
    Preferred Plumbing Heating & Air Conditioning offers the following services: Plumbing, heating and air conditioning service, installation & repair.

    Contact information

    PO Box 5120, Palm Springs, CA 92263

    www.preferredplumbingac.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed