3 Day Blinds Palm Desert

Took months to get a person to come out and agree that some of the blinds were malfunctioning. Every week another one malfunctioned and the material became wavy not straight. Have been unresponsive in 10 months!

On December 22nd, I reached out to Angies List to recommend a company to install curtains. I received an immediate response from 3 Day Blinds and set up an appointment for December 24th. Their consultant, Jerry Mugar, came to the house, discussed and we agreed on what we wanted. However, we never received any followup communications or quotes. I reached out to Jerry and he indicated that he had a family emergency and that another associate would be contacting me. When I didn't hear from the associate, I reached out to 3 Day Blinds' customer assistance on 2 separate occasions and still no response. It is now January 14th . . . 23 days later. Besides wasting my time on this, I now have to start all over to look for a reputable company. Very disappointing.

The installation of my roller blinds took over 3 months because of an issue with the valences. Initially, they were backordered then, when available, they arrived broken twice! I don't blame the company for circumstances beyond their control but the communication was very poor. I had to initiate all the phone calls and e-mails to receive updates on my order. What made the situation worse was they took the entire payment up front so I had no option but to complete my business with them. The first assigned case manager never returned my calls and the second on selectively responded to my e-mails. The quality of the roller blind material is good and the designers did show up in a timely manner. I finally had to ask them to cancel the valence order and remove and haul away the valences already installed (the valences came in two shipments). I was not offered a refund and did not want to wait another 3 weeks for a third shipment that might also arrive broken. My recommendation is to research 3-Day Blinds by reading reviews from multiple websites before deciding to hire them. Also, as in most home improvement situations, get a quote from other companies as well.

Tim did a great job of installation. Great person!

It went great. Shades and curtains are installed efficiently and everything went according to plan.

I rate the initial salesman between bad and fair. He was prompt in arriving, but lacked full knowledge of the product. Did not return calls or emails. The installer/repair person I rate as excellent. He was prompt efficient, friendly, and made an extra effort to be sure all was done to our satisfaction.

It went very well. Punctual and expert at measuring and installing.

The job went very well. Since using 3 Day Blinds for this project I used another competitor for some blinds on a residential project. The competitor was a little cheaper, but the quality and installation was not as good. Going forward I will use 3 Day Blinds, every if they are a little more expensive. Their quality is worth the small additional price.

My bay window is concave and my decorator said I wouldn't be able to find someone who could make shutters but they did an amazing job at a great cost. I had specifically asked for Jennifer Oberfel after reading several reviews stating what a phenomenal job she did and I'm so glad because she is the best! I interviewed 4 companies and they came up with the best quote.

The procedure went very well. I was very satisfied from the sale to the installation. I would highly recomend this concern.

Great! Had windows professionally measured. Was made aware of my choices. Ordered and they were here in three days! Definitely worth the difference in price from Lowe's or Home Depot. I could have gone cheaper but I really appreciated the professional advice and measuring to fit perfectly.

one measurement error, all else smooth

Very well. I was kept informed of the progress of the blinds. Waited as the mini blinds were on back order. Coverings were installed 6-7-18. The installers arrived earlier than scheduled, which was great with me, friendly, completed the installation in a half hour, cleaned up and gone!

It went well; Brad was extremely accommodating and professional!

Good, except that upon delivery, one of the shades did not have new or adequate battery power to respond to the remote control. I had to supply the batteries for that unit myself. If I hadn't had the batteries, delivery and installation would have had to be re-scheduled.

Please see above. Every experience was outstanding.

Cost was extremely high even with a discount. I ended up only getting shades in living room and dining area

Perfect. Went well and would use again.

Went well. Good quality and no issues 3 years later

No problems. Installer is a professional and very good at his specialty.

It went great, however several vertical blinds delaminated within a short time. They were promptly replaced by 3-day.

11/1/16 First, let me say that I was previous customer of 3-Day Blinds. I had moved into a new home several years ago and had them cover my windows and I had been very satisfied of the service provided. Now, 4 years later, I wanted to make changes to one of my covered windows. I had 3-Day blinds come out to order roller shades under my existing blinds. The consultant thought it would not be a problem so we wrote up the contract and I paid for the shades. The consultant wanted to have their installers come out to verify what hardware they would need to install the shades. This happened 10 days later. When the shades arrived, I noticed that the shades were not constructed as written up in the contract. In addition, there was a new, modified, contract for my order - something that I had not seen or authorized. The installer told me that the shades that were made could not be installed based on my requirements, so he took them back and let 3-Day Blinds know. I was able to contact someone in customer service, and they are investigating what went wrong with my order. I don’t understand why I have to wait for a mistake that I did not cause. I originally ordered the shades on Sept 13 and it is now November, with nothing resolved. Update 11/2/16 3 Day Blinds contacted me about my problem. Another design consultant will come out this weekend to verify that my roller shades can be done as I originally ordered. Hopefully, this will be resolved soon and I will update my review again later.

Consultation and installation process was very quick and efficient. The service for both were amazing.

It was excellent - everything works perfectly and looks great!!

I live in the Ventura, CA area. The sales person/consultant was 1/2 late without calling. She stated that she was driving and could not call, I did not bring up the concept of hands free calling devices. She gave us 3 options. We liked the shades best to meet our needs to darken the room. In my opinion the cost for 3 windows was almost $1,000.00. They charged for delivery and for installation; some competitors don't. They don't have a showroom