Smart Tech Security Solutions, Inc.

alarm system

About us

At Smart Tech Security Solutions, Inc., we pride our company on reliability, great communication, integrity, and quality work. We understand that the security of your family is a heavy burden, and that it is one you are not willing to hand over to just anybody. It is imperative that you trust your alarm company, both to monitor your alarms 24/7 and also to install and maintain your security equipment to the highest standard possible.

Business highlights

25 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.329 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
3%
3
0%
2
7%
1
10%


Rating CategoryRating out of 5
quality
4.2
value
4.1
responsiveness
4.3
Showing 1-25 of 29 reviews

stvn s.
03/2021
1.0
The cameras worked for 24 hours but after that, I no longer got a signal.

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
2.5

$1,500

Barry W.
02/2021
2.0
Came and spent significant time and made the recommendation to replace three cameras. Incorrect. Cameras were fine. Failed to find or fix the real problem. Then charged 200.00. I am now 350.00 with this charge plus three cameras purchased that I do not need.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
3.0

$200

Michael P.
01/2021
5.0
Installer was outstanding with his knowledge and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Phyllis S.
09/2020
0.5
They were supposed to come, they rescheduled the time, then they no call no showed and they are unreliable.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Jason P.
08/2020
5.0
They were able to come out within a couple of days, and the job was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kevin C.
06/2020
5.0
Excellent service and communication. Very knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Blake A.
04/2020
5.0
Frank the salesman i worked with was top 5 most impressive people I have ever spoken with. We have 3 homes and deal with a lot of people and he was incredible !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret T.
10/2019
5.0
Very good to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger C.
11/2018
0.5
Failure to accomplish repairs to the ADT system in multiple visits by technicians. The "final straw" has been a lack of professionalism by (not so) SMART TECH Security Solutions and their affiliation with ADT.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


James K.
11/2018
5.0
Absolutely amazing company. love the company and the work they do. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ralph B.
10/2018
4.5
Very professional, on time. Very patient in explaining the product and how to work it. Willie was an outanding tech.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,400

Joe I.
08/2018
5.0
Very knowledgeable, courteous.on time,excellent service. You can’t go wrong with this company. Completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$25,000

Paul B.
01/2018
5.0
Good guy and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet F.
11/2017
5.0
Ron is so thorough and helpful. I could not be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joy P.
08/2017
5.0
Frank was professional and courteous. He explored every opportunity to create an environment where we would be safe.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gary K.
04/2017
5.0
Professional efficient and prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter L.
04/2017
5.0
I rated the work quality of original install was terrible because put a hole in bedroom wall (drilled wrong place) also put hole on outside that was in error due to firewall in attic. This person also didn't seem to know any of tech stuf. Did not show me anything. the installer was NOT from the company like normal. I didn't want to wait and therefore got a sub sent by the salesman. Anyways had subsequent problems but called smart tech and spoke to Ron. He sent J.P. To fix and he was great everything works fine now. Just make sure he is the one who installs. He knows all the tech stuff and explains everything to you. Would recommend to use this company.

Rating CategoryRating out of 5
quality
1.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

elizabeth O.
02/2017
4.0
Both sales staff and installers were very friendly, helpful and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$2,000

Michael J.
01/2017
5.0
On time and reasonably priced. Very professional, informative and helpful. I'd definitely recommend this company and I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken L.
10/2016
5.0
Did a great job, spent time with me to determine the best camera locations. Came up with good suggestions as to placement of DVR.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Stephanie G.
10/2016
5.0
Professional, on time and reasonably priced. I'd definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason P.
06/2016
5.0
Very happy with install and service. A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack T.
06/2016
5.0
Excellent service. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

77852 Wild Cat Drive, Suite #3, Palm Desert, CA 92211

http://smarttechprotect.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
7440
Trade License Locale
CA
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

alarm system

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Smart Tech Security Solutions, Inc. accepts the following forms of payment: CreditCard
Yes, Smart Tech Security Solutions, Inc. offers free project estimates.
No, Smart Tech Security Solutions, Inc. does not offer eco-friendly accreditations.
No, Smart Tech Security Solutions, Inc. does not offer a senior discount.
No, Smart Tech Security Solutions, Inc. does not offer emergency services.
No, Smart Tech Security Solutions, Inc. does not offer warranties.

Contact information

77852 Wild Cat Drive, Suite #3, Palm Desert, CA 92211

http://smarttechprotect.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day