About us
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
5.01 Reviews
Showing 1-1 of 1 reviews
Larry K.
09/2012
heating & air conditioning/hvac
 + -1 moreWe had the fan on our AC unit come on at about 2 am every night without anything being switched on. It drove us crazy. Robert investigated and instead of just replacing a circuit board as many do. He tested everything and found a few things that were installed incorrectly but the situation continued. After about 14 days, with Robert trying things like disconnecting termostate, other parts and many changes, we finally found a $45 dollar part. Robert made about 12 service calls and figured and tested but only charged us for one service call. Robert was really dedicated and wouldn't give up. During the process we discovered many other things such as the zoning on the AC unit was wired incorrectly and bad dampers and damaged duct work. We finally, at his suggestion ripped out all the duct work and replaced it with new dampers and finally after 12 years the unit functions as it was designed. Though all the trips, Robert kept his good humor and just didn't want to give up, even suggesting that he come by at 2am when the Ac fan came on to check the trouble lights. We never had anyone with suck dedicated work ethic. He is super technician. Could not recommend him more.
Description of Work: Our experience with Robert at Pacific Electric Heating and Cooling has been exceptional. After an extensive remodel (1.3 years) we have had many AC and heating companies work on our home. We have a large home with four AC units and 4 swamp coolers. After having many companies repairing and reconfiguring our units there has been no one even close to the professionalism, conpetence, price and mainly punctuality. Robert is an engineer and very meticulous in his work and his employees. We had a very strange thing happen and it took 14 trips to finally figure out the problem and Robert even wanted to come by in the middle of the night to check the unit's trouble lights. Above and beyond anyone I have ever worked with. I cannot strongly enough recommend him for AC, heating, and general electrical work. He is great and very fair with his pricing. His employees are careful, courteous, clean, and pleasant. They couldn't be nicer.
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Yes, I recommend this pro
$5,000
Response from Air to the Rescue
Contact information
44489 Town Center Way Ste D #306, Palm Desert, CA 92260
www.airtotherescue.comLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
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Service Categories
Heating and Air Conditioning
FAQ
Air to the Rescue is currently rated 5 overall out of 5.
Air to the Rescue accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Air to the Rescue does not offer free project estimates.
Yes, Air to the Rescue offers eco-friendly accreditations.
No, Air to the Rescue does not offer a senior discount.
Yes, Air to the Rescue offers emergency services.
No, Air to the Rescue does not offer warranties.
Air to the Rescue offers the following services: Heating & Air Conditioning - sales, service & repair
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Contact information
44489 Town Center Way Ste D #306, Palm Desert, CA 92260
www.airtotherescue.com