DAYSTAR PLUMBING

They were friendly. They did a good job. I called them for some other plumbing-related issues but that was something they were not able to accommodate. I was not around when they did the service and my wife was the one who dealt with them. Overall, I was very happy.

unknown

Timothy Cowan of Daystar Plumbing is what we all hope for, but don?t often get, when we need a tradesperson. If he can?t answer when you call, he calls back right away. He listens to your description of the problem so that he has an idea of what needs to be done and/or parts necessary so you are not charged for an appointment just to see what is needed. He does his best to schedule an appointment as soon as possible. After looking things over, Timothy always explains what the problem is and, when there are alternative fixes, tells you the advantages and disadvantages of each. Over the 8 years I have called on Timothy he has done minor and major repairs on my toilets and fixed sink leaks that had previously been un-fixable, among other repairs. When my kitchen faucet hose sprung a leak I expected to have to replace that expensive part. Timothy was the one who told me that it was covered by a warranty and took care of returning the hose to the manufacturer himself, even though I did not originally buy the faucet from him and he didn?t install it. He shows up when he says he will, knows what he is doing, his prices are always fair ? he even cleans up after himself! I HIGHLY, HIGHLY recommend him.

bathrShowed up on time and fixed the problem. Explained every step, which was very interesting. Will definitely use again.

Our bathroom faucet had been slowly losing flow over about a month. It finally was down to only a trickle. Fearing a leak somewhere, I called a plumber. I had never used Timothy and Daystar Plumbing before, but found him online in a YELP review. the review was mixed, but positive enough that I gave him a call. He answered promptly (he carries a cell phone and always answers when it rings). I explained the problem and he said he was nearby and could come right away. He also carefully explained pricing and how his fees are determined. He was very up front about his fees. He was at the door about 15 minutes later. He was very familiar with the type of faucet we have and diagnosed the problem and gave me options for repair, ranging from inexpensive to more expensive but more thorough repair. I liked that he explained in detail how the faucet works and what the problem was and all the different ways of approaching it. He had the parts he needed in his van and the repair only took about an hour or so, from the time he walked in the door until he was done. His bill was fair and detailed. Best plumber experience I've ever had. I now have a plumber I can trust and who does excellent work. His yellow pages ad says: "Insightful - Mature - Courteous". I think that sums it up nicely.

They were responsive, personable, and knowledgeable. If you have to call a plumber, this company is very pleasant to deal with.

Mr. Cowan gave himself a tour of my house, telling me I was ''ill served'' by previous plumbers. I told him that I pulled a metal shard out of the disposal, he looked inside and pulled out another piece of metal, hit the switch and it worked! I apologized for wasting his time. He said, ''Don't worry I'm going to charge you for it''. I laughed. As to the water heater, he said ''I'd never touch it but you can get a little flow pump and do it yourself''. I thanked him and tried to lead him out. He refused to go until he wrote his report. He sat, answering his cell and eating berries that were on the kitchen table. His ''report'' was a bill for $190.00. He demanded a check and argued that I was lucky that he ''fixed'' my disposal because a new one was more $$$. My daughter came home and the two of us were able to usher him out.