Western Sierra

They cleaned about 80% and did no repairs.

Excellent. Best contractor I have ever worked with.

Tony and his crew are the true professionals. They are responsive, fair and always meet their commitments. A rarity in the contracting world these days.

Very well. Marshall came to estimate, gave us a fair price and we accepted. We set a date together, his crew came on time did the work efficiently. It turned out one joint needed more attention and Chris responded quickly to make the fix. We'd say if you have gutter work to be done you won't find a better company to do it.

The new roof is of high quality and looks great. The install was done in July. When early rain in October arrived, there was a small amount of moisture at the site of a previous leak. It took a couple of return visits, and wasn't until the substantial rain in late December that the source of moisture was detected and repaired. It is mid-January and so far everything is dry.

My appointment time was between 9-11 on Friday, October 14, 2016. I called at 11:30 to see what was holding him up. I got the voicemail stating everyone was out of the office. So I waited and called again at 12:15. That is when Tony who was suppose to be at my house answered the phone and stated that he had a job that he had to take care of due to the rain. My only problem is that he did not call to let me know that he was not going to be able to keep our appointment, and would I like to be rescheduled for next week. instead he said he was sorry and he could make it out today and he could schedule sometime next week if I wanted him to. I understand things happen but with this being a business I would think that if he could not call someone in his office could have called for him to let me know that he would not be able to meet with me due to an emergency project. I would have understood.

They did great work and were fast! And a great price. Initial dialog was pretty good. Very helpful, and responses in about a day. They showed up a little early which is both good and bad. Good, because I had to go somewhere, and it let me talk to them before they started. Bad because I was not able to talk with them when they left. They left before I go back, and didn't tell the folks in the house that they were done, so that was a little disappointing. Also, I've been trying to pay, but the invoicing process has been one-liner emails back and forth, and the responses are a few days in between. I wish I could get it all done in one clear message about what they need from me to pay. It's a little inefficient.

From the bidding process to the final completion, everything was done just right and as painlessly and quickly as possible. The communication was great, workers on time, stuck to promised timeline, cleaned up, friendly and accommodating. Price was comparable to other bids we got, but overall preferred to deal with Tony Farber, over all others. Additionally, we had an problem which entailed a roofing nail puncturing a water pipe which was placed too close to the roof by the builder. Luckily the flood was discovered by his crew, but still caused damage to the ceiling sheet rock in one of the bedrooms. Tony took care of it right away and sent someone to repair at his expense. This demonstrated his commitment to wanting a satisfied customer and going the extra mile to make sure we were totally satisfied. This kind of integrity makes all the difference. I have already recommended him to some of my neighbors and would recommend him for running a solid, reliable company. BTW, we love our new roof!

I am most pleased with the work of Marshall and his crew. I contacted Western Sierra via their referral on the Angie's List site. Marshall came out the next day for an inspection and price quote. Our installation was scheduled for 1 week later. Marshall called the morning of our repair, and stated that his crew would be here between 12 and 2pm The installation crew headed by Ruben arrived at 12:40pm Ruben was at my door at 1:50pm to have me inspect the job and collect payment. All debris was collected, and hauled away. Thank you Marshall and Western Sierra for providing your great service for our need. 5 Stars, 3 Diamonds, TOP SERVICE AWARDS if I could give them all to you.

The background is that, due to two months of heavy rain, it is virtually imposible to get a roofer on the phone. I called Angies List and described that I needed a roofer who was also familiar with solar. I called 4 recommended places. Tony at Western Sierra returned my call in 15 minutes and came to my house 4 days later. He was cheerful, polite and on-time. He quickly diagnosed the problem and didn't try to talk me into any more work than I needed. The roof has about 1-2 more years in it. My experience was excellent. I plan to call Tony/Western Sierra when I need to replace the roof - his firm has the benefit of doing BOTH roofing and solar.

Very difficult to communicate with Marshall as he did not answer my calls or call me back. Several weeks after he was supposed to give me an estimate, I found a business card in my mailbox telling me they did not work on my type of house (Spanish stucco).

Everything seems to be working well.

They were very responsive. They finished the job in 3 days. Worked hard, efficiently, and were very neat. The yard was always clean at the end of the day.

Western Sierra was a fast responder to may call, and came to my door right on time, right on schedule. I love it when my time is honored with punctionality. The 2 men were enthusiastc workers, got the job done and before they left, reminded me that if for some reason it leaked again, to give 'em a call & they'd be out in a flash to give it another shot without any extra charge. Well, indeed it did leak again. And they were out in a flash! After fixing it a 2nd time, I never saw another leak. Yay!

Western Sierra, arrived on time and completed the work as specified. Cleaned up all debris.

Marshall returned my phone message within a few hours. Marshall set the appointment within a few days. Showed up at the door on time. When asked how our gutter system should be corrected, he diagnosed it, saying that we should just try cleaning gutters and downspouts and see what happens this rainy season. He did offer a whole gutter and top halves downspouts cleaning, but because my husband had cleaned gutters a few years ago, he said it could be taken care of by him again to save money. Marshall also answered good amount of gutter questions. He also added that our old system should last for the next five years with twice annual cleaning. Now we know what to expect. Marshall gave all the advice for free with a friendly and professional manner. Thank you Marshall. We will come back when we need your service.

This is the second time we've had Western Sierra come and install 14" Sun Tunnels for us. We were SO impressed with the first two that we had to have them add two others, this time with electrical so that the tunnels will act as overhead lights at night. We found Western Sierra though Decra Tile, the manufacturer of the metal tile roofing system we have. Our roof is tricky and it takes a specialist to work with it. I worried that the service would be poor since we were so restricted in our choices of contractor. I was so wrong! Tony was fast, friendly and efficient. The tunnels were placed to provide maximum light and we have had zero problems after a couple rainy days. The results are amazing and I can't recommend Western Sierra enough. By far, they have been the easiest home contractor we've worked with.

I requested the quote over the weekend through Angie's List. They were closed at the time, but I received an email a few hours later telling me they would contact me Monday. On Monday I spoke to a representative. He came out to the house on Tuesday morning, quoted me the rate in the morning, and had his team out there making the fix a couple hours later in the day. The requested fix was for one small portion of the gutter on one edge of the house, but his team walked the entire house and fixed a number of small areas around the roof. The work was done quickly, professionally, and at a fair rate. We are very satisfied.

Great company to work with. Very competitive pricing (mention you found them on Angie's List)! Professional, punctual and courteous. Cleaned up pretty well afterwards. Would definitely recommend them to anyone in need of their services.

The job was started and completed that same day. The work was excellent and the installers were very knowledgeable. After getting three different estimates I found that Western Sierra was the most qualified and reasonable in pricing.

I received excellent service from this company. The owner worked around my schedule to give me an estimate, helped me choose a roof that would look good on my house, and installed it a few days later. When I accidentally over-payed, I was contacted immediately to remedy the problem. My roof looks great, and it is way cooler on hot days as promised.

Tony Farber the owner come out and gave me a very fair and reasonable quote. He was well within the range of quotes and on the lower end of prices quoted by others you can get by filling out an online form. The equipment he uses are well rated for efficiency and quality. I checked a number of sites. Tony didn't try to oversell. I felt he was fair and presented various options and the pros and cons of each. There was no high pressure tactics like some of the larger players. His crew was excellent. Arrived on time each day and cleaned up the job site at the end of day. Tony kept me informed of progress and next steps. Let me know that during a few really hot days they would come early and have a shorter day which showed me he carried about his crew. An excellent local business that I would have no hesitation in referring to my family and friends to support.

Excellent job...The only thing, and its minor was just a little debris cleanup.

They came out but they have a $500 minimum and he strongly suggested that I go with instead of them with one of the handyman because for what I was asking for they could do it for a lot less than $400. So I actually appreciated his honesty and his punctuality. He was there actually 15 minutes before. They also pointed out something’s that needed to be done.

The owner was rude and the work was not done properly. I have a flat roof over my garage. There was a slope they did not fix and water gather there. They came out but still was not fixed right. The was very rude to me. I had to pay another roofer to do the job right. Terrible company. I would never ever recommend this company.