Custom Nature

That was good actually, I had a good experience. I was just happy with them showing up, that was a big plus.

It looks perfect! I love it. They were all professional and conscientious. I wish it were a little less expensive, but it is definitely a job well done.

Leland and his people are awesome! This is our second experience with his company, and both were terrific. His professionalism and creativity made both projects exceed our expectations.

The work and workers were exceptional. The workers arrived at 7 am sharp every day and were very professional in their manner. Each morning Mr. Maker arrived early and discussed the progress on the project. He was very attentive and easy to work with. I am very pleased with the finished product and recommend Custom Nature highly.

Provided an estimate but we put the project on hold. He is very knowledgeable and I regret not having the company do the work.

I declined the opportunity because the cost was excessive.

Four days of work by two capable experienced workers, directed and assisted part-time, as needed, by owner-manager. I will definitely use Custom Nature again for needed irrigation system maintenance and repair work.

Leland was very knowledgeable and did a very good job. Our backyard looks amazing. There were some labor problems with his workers which caused a small delay but Leland was upfront and honest with the problem and quickly remedied it and finished the job on time.

was not retained. I just would like to make this pop up go away which prompts me each time to rate this contractor.

It did not go well as per the above explanation. This is the second time this has happened with Angie's List. I'm beginning to think the offers are a sham.

I purchased the deal and then got in contact with the service provider. He told me over the phone that the Big Deal covered him doing a walkthrough of the sprinkler heads (and only the heads) then seeing how they sprayed. After finding the map of the sprayers he was going to make the final estimate. After he told me that the deal only covered the estimate he said each individual day would be $500. I was told that it would take at least two days for them to come and change just the heads. That didn't include any digging and changing pipes or anything. He was very nice over the phone and you could tell he was very particular and maticulous but the fact that he wanted to do an estimate for the Big Deal I had didn't make sense.

Project looks great. I didn't know enough to ask about some standard practices. We had special requests & he willingly met them. However when we had a delay to get some electrical work that was required, it was hard to get him back on the job because he is in demand and so busy. Overall, we were quite satisfied.

Very well done, crews cleaned up every day. Leland kept us informed every step as time tables, when to expect all the work to be completed. He also kept up with his crew and we never felt like he wasn't informed as the work being done as he was always there. We are seriously thinking of work for the back yard as well and we will call him for certain. Leland and his crew are TOP NOTCH!

I ended up not using the deal and got a refund because they did not come to my area. However, they were professional over the phone.

Although it appeared from the offer that this company did work in San Carlos, after paying for the service I learned that they did no work in San Carlos. My refund went through pretty smoothly. It was just that it was a small waste of time. However, since then, I get about a weekly request to review this company and am sick of these endless requests to review a service I never received. So I guess the company can now hassle Angie's List about my review. Will they now leave me alone....

It turns out that my community is excluded from Custom Nature's service area even though it is only 7 miles from their place of business. I suspect that the culprit may be the body of water that separates our locations and the bridges with their $5 tolls. Custom Nature did provide me with the names of businesses (not necessarily on Angie's List though) located on my side of the bridges that offer products and services similar to theirs, which I appreciated.

We purchased our home in 2012 and after attending to the interior, it was time to focus on fixing up the landscaping. Leland arrived exactly on time for our appointment and spent at least an hour with me, going over all the projects I had in mind and making suggestions to improve my plan (for example, having a curve to the bank created by the moss rock wall, or using the opportunity to improve an existing retaining wall to cut into the hill a bit more to expand the usable area of the yard). I explained that we'd have to improve the yard in stages, and that while I wanted to install artificial turf for the water savings, I was interested in a bid for natural lawn (since I had aesthetic and comfort concerns about the artificial grass). Leland provided a clear and organized quote for the various projects, breaking the bid into pieces so we could decide which projects to tackle in the first round of work. Leland and his team started work on the proposed date and showed up on time everyday. Leland was exacting and treated my yard like his own, having parts of the moss rock wall redone when he wasn't happy with the result. He was happy to explain to us what he had done with the irrigation system (trying to figure out what is going on with that rat's nest of PVC pipes is my husband's continual project) and to make suggestions for how we can best install (ourselves) the next batch of drip tubing. Both the rock wall and the lawn turned out great - both look more like something I would expect to see in a magazine than in my own yard. I would enthusiastically work with Custom Nature again, and plan to do so once we have the money for the next round of projects.

I was disappointed in their service. They found a leak in my irrigation system. They wanted to come out to fix it but really wanted to up the charges for doing so. I later called them to see if they would adjust that price and I never even received a call back.

We were delighted by the service provided by Leland Maker and his company, Custom Nature. Leland impressed us with his professional knowledge in the early planning phases, offering us design options and guidance that were greatly needed and appreciated. Not only was his proposed design the best we received from a number of quotes, but his bid was well within our budget for the project. The work progressed well, and Leland kept us in the loop on the project, occasionally consulting with us on certain design choices (i.e., the shape of a step, or the curve of the pathway). His crew behaved in a professional manner, and were polite and efficient all through the project. We will definitely keep Custom Nature in mind for future projects and recommend them highly.

The tune-up that was completed went just fine. I was satisfied for the work that was completed. However I had him give me an estimate for another job I needed done around my home and I felt like it was very overpriced. I will not use him in the future due to this.

He is a good guy and did a good job. He is very friendly and happy to be around the garden.

the company did not service our area leaving me to find out how to get a refund

Custom Nature seems to have been our solution !"professional" & "cordial informed service" describes them. here's a tip : wait to talk with them before going elsewhere !! ---they are successful & busy so they can't be there tomorrow...your best bet is to call & arrange an appt.....they do BIG commercial projects so you know that they can help you--just be patient ! I waited 4 weeks but am a happy homeowner

Leland is great, knowledgeable, pleasant, punctual, helpful. I contracted with him to do upgrades and corrections on my sprinkler system. I learned alto from him and will definitely call him again.

The estimate was at least 3 times my budget.