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Custom Nature

Lawn Irrigation, Landscaping, Pavers and Hardscaping,

About us

Please email me with your phone number and the best time to call ~ leland. Custom Nature is a full service residential landscape and masonry construction company. If you can envision it in your yard we can create it for you. Patios of natural stone, concrete pavers (that are available in a cornucopia of shapes-sizes-and color) or just concrete accented with brick. Concrete block pillars covered in stone, faux or natural, for mailboxes, lamp posts, or even gates. Decks, fences, and shade structures of all shapes and sizes. Retaining walls of any material, traditional wood, dry stack boulders or even any of the new gravity walls that have become so popular. Along with lawns and planting we can install a state of the art automatic irrigation system that will make fertilizing your yard a breeze. We can also help with any drainage problems you might have. With over 20 years of experience custom nature has done jobs as small as $1500 and as large as $100,000. Just an idea in your head, or do you have a set full blown architectural drawings? Either way custom nature is here to serve you. Our primary way of contact is through email, but i prefer to make appointments over the phone.

Business highlights

32 years of trusted experience

Services we offer

Concrete Pavers, Irrigation, Drainage & Retaining Walls

Services we don't offer

Landscape maintenance or design.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.6103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
14%
3
12%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 103 reviews

Mr. B.
06/2017
4.0
landscaping
  + -1 more
That was good actually, I had a good experience. I was just happy with them showing up, that was a big plus.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Judy M.
10/2016
5.0
masonry
  + -1 more
It looks perfect! I love it. They were all professional and conscientious. I wish it were a little less expensive, but it is definitely a job well done.
Description of Work: Our driveway was cracked in one place. Leland and his crew cut out the damaged portion (and more) and made a trench, filled it with rebar and concrete, then laid brick.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

David H.
11/2015
5.0
decks, landscaping, lawn service, irrigation systems, masonry, drain pipe, hardscaping, outdoor lighting
  + 6 more
Leland and his people are awesome! This is our second experience with his company, and both were terrific. His professionalism and creativity made both projects exceed our expectations.
Description of Work: Cleared out brush and Installed retaining walls, sprinkler system, drainage, outside lighting system, new front porch, and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Patricia M.
11/2015
5.0
landscaping, masonry, pavers, gravel, hardscaping
  + 2 more
The work and workers were exceptional. The workers arrived at 7 am sharp every day and were very professional in their manner. Each morning Mr. Maker arrived early and discussed the progress on the project. He was very attentive and easy to work with. I am very pleased with the finished product and recommend Custom Nature highly.
Description of Work: I initially hired Custom Nature to install a flower paver floor to a Pergola in response to an Angie's List offer. I then expanded the contract to include two rock retaining walls and a drip system over a large portion of my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Custom Nature
Thank you [Member name removed] We truly appreciate your business and enjoyed helping you with your landscape projects. The slope was a challenge but my men were up to it and we are satisfied with how things turned out. Looking forward to the next time when we continue with the changes you want to make to your yard. Leland

Robert K.
09/2015
4.0
irrigation systems
  + -1 more
Provided an estimate but we put the project on hold. He is very knowledgeable and I regret not having the company do the work.
Description of Work: Provided an estimate only

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

John H.
09/2015
3.0
irrigation systems
  + -1 more
I declined the opportunity because the cost was excessive.
Description of Work: Provided an estimate.

Rating CategoryRating out of 5
value
1.0
responsiveness
5.0
punctuality
5.0

$1,000

Response from Custom Nature
Irrigation done properly is "Expensive". If we are going to conserve water properly and not increase our carbon footprint, then we need to spend accordingly. Unfortunately the discounts for conversion offered by the water companies are not as good as the ones they offer to corporate farmers. But it is something!

Philip P.
07/2015
5.0
irrigation systems
  + -1 more
Four days of work by two capable experienced workers, directed and assisted part-time, as needed, by owner-manager. I will definitely use Custom Nature again for needed irrigation system maintenance and repair work.
Description of Work: Replaced all sprinkler heads on 10-station 25-year old irrigation system, repaired broken pipe, repaired broken wiring on one station, replaced several valves. All materials provided in proposal price. Written proposal provided by email before work commenced. Upon completion tested all stations with customer to confirm satisfactory completion of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from Custom Nature
Thanks [Member name removed].

Brandon T.
01/2015
4.0
fencing, landscaping, irrigation systems, drain pipe, hardscaping
  + 3 more
Leland was very knowledgeable and did a very good job. Our backyard looks amazing. There were some labor problems with his workers which caused a small delay but Leland was upfront and honest with the problem and quickly remedied it and finished the job on time.
Description of Work: Leland and his crew, built a new paver patio, replaced the drainage, sprinkler system and grass. They also build a new fence and removed all of the mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$15,000

Regina S.
10/2014
5.0
irrigation systems
  + -1 more
was not retained. I just would like to make this pop up go away which prompts me each time to rate this contractor.
Description of Work: was not retained.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca Y.
10/2014
1.0
irrigation systems
  + -1 more
It did not go well as per the above explanation. This is the second time this has happened with Angie's List. I'm beginning to think the offers are a sham.
Description of Work: Oakland was in Custom Nature's area of service. I paid for the offer and never heard from them, even though offer said, service provider will contact you. I contacted them and spoke to a man who said he was overwhelmed by the response to his offer and could not travel as far as Oakland. That was not a professional response and the process of signing on, paying, contacting CN was a complete waste of my time.

Rating CategoryRating out of 5
professionalism
1.0


Response from Custom Nature
I have had this problem more than once. Oakland is "not" in my service area, and I have dealt with it sneaking in there on a number of occasions. It seems that whenever my contract with A-List is renewed, cities get added to my "Service Area". No apologies here, did nothing I feel the need to apologize for. Although I am tired of reading "Reviews" from people Grading me in a snit. The people that actual hire CN give us A's and B's, and I am very proud of our work.

Juliette F.
07/2014
1.0
landscaping, irrigation systems, drain pipe
  + 1 more
I purchased the deal and then got in contact with the service provider. He told me over the phone that the Big Deal covered him doing a walkthrough of the sprinkler heads (and only the heads) then seeing how they sprayed. After finding the map of the sprayers he was going to make the final estimate. After he told me that the deal only covered the estimate he said each individual day would be $500. I was told that it would take at least two days for them to come and change just the heads. That didn't include any digging and changing pipes or anything. He was very nice over the phone and you could tell he was very particular and maticulous but the fact that he wanted to do an estimate for the Big Deal I had didn't make sense.
Description of Work: I purchased the Big Deal for $65 for a Sprinkler System Tune-Up & Evaluation. I was then asked to pay $500 for each individual visit after the estimation was made.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$565

Response from Custom Nature
There seems to be a little misunderstanding here. I have not even met with this member to do the "Big Deal" evaluation/tuneup yet, let alone any work. The evaluation/tuneup does not involve any digging, having to dig something up turns the offer into a repair which would be a separate charge, as does having to fix anything above ground. The "Big Deal" offer is not for repairs, it is an evaluation of the existing systems and any tune up is handled with a minimum of tools. Most sprinkler systems last for a maximum of 15 years. This takes into account properly installed and maintained quality parts. As most of the nearly 100 systems I've seen in the past 3 years have neither been properly installed, maintained nor constructed with quality parts, I've seen a lot of water wastage going on in the residential area. I am doing my best to rectify this problem, but am only one man with a small company and we are doing our best. Now the $500 is a minimum charge for me to bring my crew out to someones house and facilitate repairs. Any less and I may as well do charity work because I lose money, something most businesses try to avoid. Please understand that a properly installed irrigation system is not cheap. Cutting cost for your landscaping by going "cheap" on your sprinklers is not a good call. The system ends up wasting water and your plants/lawns suffer from it. Letting our greenery die, or languish due to substandard irrigation also increases our "carbon foot print", from my point of view the other side of the water rationing coin. I am sorry that most people that purchase my "Big Deal" think I am trying to pull off a sham, I am not! Water rationing and our carbon foot print are serious issues and should not be treated lightly. Nor should we try and "do it on the cheap"! Leland Maker Custom Nature

Kenneth K.
06/2014
4.0
landscaping
  + -1 more
Project looks great. I didn't know enough to ask about some standard practices. We had special requests & he willingly met them. However when we had a delay to get some electrical work that was required, it was hard to get him back on the job because he is in demand and so busy. Overall, we were quite satisfied.
Description of Work: Provided drought resistant landscaping for our front yard according to a preexisting plan.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$11,600

David G.
05/2014
5.0
irrigation systems, hardscaping
  + 0 more
Very well done, crews cleaned up every day. Leland kept us informed every step as time tables, when to expect all the work to be completed. He also kept up with his crew and we never felt like he wasn't informed as the work being done as he was always there. We are seriously thinking of work for the back yard as well and we will call him for certain. Leland and his crew are TOP NOTCH!
Description of Work: Paving stones along with sod in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jeanne D.
05/2014
5.0
irrigation systems
  + -1 more
I ended up not using the deal and got a refund because they did not come to my area. However, they were professional over the phone.
Description of Work: I bought a Big Deal from them for a full sprinkler system evaluation and tune-up.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter A.
04/2014
1.0
irrigation systems
  + -1 more
Although it appeared from the offer that this company did work in San Carlos, after paying for the service I learned that they did no work in San Carlos. My refund went through pretty smoothly. It was just that it was a small waste of time. However, since then, I get about a weekly request to review this company and am sick of these endless requests to review a service I never received. So I guess the company can now hassle Angie's List about my review. Will they now leave me alone....
Description of Work: Nothing
Rating CategoryRating out of 5

Response from Custom Nature
Actually I will as AL has been repeatedly assuring me that no one outside of my "service area" can purchase a coupon. I have also asked AL that they put the disclaimer in the coupon to "check service area" first before purchasing said coupon. Hopefully they will be able to fix this soon as I myself am tired of coupons purchased that I cannot honor due to the hours of drive time involved. I spend upwards of 3 hours driving to, evaluating and writing up evaluations, just for the members in my service area. Adding another hour or more of drive time to that and I am spending way too much time to earn $45. And yes, I do not "send" someone else out to do these evaluations. I come myself and give my clients the personal attention that I would appreciate from a contractor. So you have my sincerest apology for this misunderstanding. Leland Maker Custom Nature

Dorothy O.
03/2014
3.0
irrigation systems
  + -1 more
It turns out that my community is excluded from Custom Nature's service area even though it is only 7 miles from their place of business. I suspect that the culprit may be the body of water that separates our locations and the bridges with their $5 tolls. Custom Nature did provide me with the names of businesses (not necessarily on Angie's List though) located on my side of the bridges that offer products and services similar to theirs, which I appreciated.
Description of Work: .
Rating CategoryRating out of 5

Response from Custom Nature
When purchasing a coupon it is vital that Angie's List members check service area first. I am sorry that we could not help (Member name removed) with her irrigation. Poorly installed and maintained residential irrigation has become a pet peeve of mine. Wasted water due to bad irrigation is a big problem and Custom Nature would like to help as many people as we can. Coupons purchased outside our service area have been an issue that I have done my best to deal with yet still seem to get bad grades on. My apologizes to those who wish to take part in our offer yet do not live in our service area.

Jessica R.
02/2014
5.0
landscaping, irrigation systems, pavers, gravel, hardscaping
  + 2 more
We purchased our home in 2012 and after attending to the interior, it was time to focus on fixing up the landscaping. Leland arrived exactly on time for our appointment and spent at least an hour with me, going over all the projects I had in mind and making suggestions to improve my plan (for example, having a curve to the bank created by the moss rock wall, or using the opportunity to improve an existing retaining wall to cut into the hill a bit more to expand the usable area of the yard). I explained that we'd have to improve the yard in stages, and that while I wanted to install artificial turf for the water savings, I was interested in a bid for natural lawn (since I had aesthetic and comfort concerns about the artificial grass). Leland provided a clear and organized quote for the various projects, breaking the bid into pieces so we could decide which projects to tackle in the first round of work. Leland and his team started work on the proposed date and showed up on time everyday. Leland was exacting and treated my yard like his own, having parts of the moss rock wall redone when he wasn't happy with the result. He was happy to explain to us what he had done with the irrigation system (trying to figure out what is going on with that rat's nest of PVC pipes is my husband's continual project) and to make suggestions for how we can best install (ourselves) the next batch of drip tubing. Both the rock wall and the lawn turned out great - both look more like something I would expect to see in a magazine than in my own yard. I would enthusiastically work with Custom Nature again, and plan to do so once we have the money for the next round of projects.
Description of Work: Leland and his team (1) removed shrubs and a massive ivy patch; (2) installed a moss rock dry stack wall as a low retaining wall to hold up the bank where the ivy patch had been; (3) capped off the sprinkler heads to the former ivy patch and rejiggered our INSANE inherited irrigation system (the previous owners of our house apparently never met a pipe they didn't like, and never removed any once they were no longer needed) to set up a new sprinkler system for the lawn; and (4) installed a 1000 sq ft lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Gary F.
01/2014
2.0
irrigation systems
  + -1 more
I was disappointed in their service. They found a leak in my irrigation system. They wanted to come out to fix it but really wanted to up the charges for doing so. I later called them to see if they would adjust that price and I never even received a call back.
Description of Work: check irrigation system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$99

David H.
01/2014
5.0
decks, irrigation systems, masonry, pavers, gravel, hardscaping, patios
  + 4 more
We were delighted by the service provided by Leland Maker and his company, Custom Nature. Leland impressed us with his professional knowledge in the early planning phases, offering us design options and guidance that were greatly needed and appreciated. Not only was his proposed design the best we received from a number of quotes, but his bid was well within our budget for the project. The work progressed well, and Leland kept us in the loop on the project, occasionally consulting with us on certain design choices (i.e., the shape of a step, or the curve of the pathway). His crew behaved in a professional manner, and were polite and efficient all through the project. We will definitely keep Custom Nature in mind for future projects and recommend them highly.
Description of Work: We hired Custom Nature to build a retaining wall for our backyard, install pavers for a patio and pathway along the side of the house (which included a set of steps), and build a shade structure for part of the patio area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

John B.
01/2014
5.0
irrigation systems
  + -1 more
The tune-up that was completed went just fine. I was satisfied for the work that was completed. However I had him give me an estimate for another job I needed done around my home and I felt like it was very overpriced. I will not use him in the future due to this.
Description of Work: I purcahsed a big deal for $65 for Sprinkler System Tune-Up & Evaluation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$65

Paul A.
12/2013
5.0
irrigation systems
  + -1 more
He is a good guy and did a good job. He is very friendly and happy to be around the garden.
Description of Work: I used the Big Deal of Custom Nature. They fixed the sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stephen C.
12/2013
1.0
landscaping
  + -1 more
the company did not service our area leaving me to find out how to get a refund
Description of Work: .

Rating CategoryRating out of 5
responsiveness
2.0


robert H.
11/2013
5.0
irrigation systems
  + -1 more
Custom Nature seems to have been our solution !"professional" & "cordial informed service" describes them. here's a tip : wait to talk with them before going elsewhere !! ---they are successful & busy so they can't be there tomorrow...your best bet is to call & arrange an appt.....they do BIG commercial projects so you know that they can help you--just be patient ! I waited 4 weeks but am a happy homeowner
Description of Work: Our irrigation system needed fixing after 2 vendors failed to correct the problem(s).

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from Custom Nature
(Removed Member Name) was a pleasure to work for. Knew what was going on and could handle some of the small stuff himself. We just worked out a major issue that he was having trouble figuring out. Basically dug the yard up, the hard part of this work, and found the issue. Thanks for the positive review! Leland

MARIA AND ROBERT C.
10/2013
5.0
irrigation systems
  + -1 more
Leland is great, knowledgeable, pleasant, punctual, helpful. I contracted with him to do upgrades and corrections on my sprinkler system. I learned alto from him and will definitely call him again.
Description of Work: Sprinkler system inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Robert M.
10/2013
4.0
irrigation systems
  + -1 more
The estimate was at least 3 times my budget.
Description of Work: Estimate for replacing sprinkler headsin 3 zones and converting 3 other zones to drip system. Also for installing a pressure control valve.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$3,300

Contact information

324 3rd Ave S, Pacheco, CA 94553

customnaturebyleland.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
6:00 AM - 7:00 AM
Tuesday:
6:00 AM - 7:00 AM
Wednesday:
6:00 AM - 7:00 AM
Thursday:
6:00 AM - 7:00 AM
Friday:
6:00 AM - 7:00 AM
Saturday:
7:00 AM - 8:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping,
Pavers and Hardscaping,
Masonry,
Stone and Gravel,
Patios,
Drain Pipe Installation,
Lawn and Yard Work,
Decks and Porches,
Fencing,
Landscaping - Lighting,
General Remodeling

FAQ

Custom Nature is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 8:00 AM

Monday: 6:00 AM - 7:00 AM

Tuesday: 6:00 AM - 7:00 AM

Wednesday: 6:00 AM - 7:00 AM

Thursday: 6:00 AM - 7:00 AM

Friday: 6:00 AM - 7:00 AM

Saturday: 7:00 AM - 8:00 AM

Custom Nature accepts the following forms of payment: Check
Yes, Custom Nature offers free project estimates.
Yes, Custom Nature offers eco-friendly accreditations.
No, Custom Nature does not offer a senior discount.
No, Custom Nature does not offer emergency services.
Yes, Custom Nature offers warranties.
Custom Nature offers the following services: Concrete Pavers, Irrigation, Drainage & Retaining Walls
Landscape maintenance or design.

Contact information

324 3rd Ave S, Pacheco, CA 94553

customnaturebyleland.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
6:00 AM - 7:00 AM
Tuesday:
6:00 AM - 7:00 AM
Wednesday:
6:00 AM - 7:00 AM
Thursday:
6:00 AM - 7:00 AM
Friday:
6:00 AM - 7:00 AM
Saturday:
7:00 AM - 8:00 AM