CR Gutters is a licensed, insured and bonded contracting and maintenance service focused on rain gutter/downspout installation, repair and cleaning. Specialty License for sheet metal fabrication. Residential, multi-family and commercial.
Terrible. Never would make a valid appointment. Kept pushing me off for higher paying jobs. Took forever or never returned emails.
Description of Work: Clean Gutters
Rating Category
Rating out of 5
Response from CR Gutters
Thank you for the thoughtful review. The challenge of scheduling and interacting with clients during the peak season is tricky because the vast majority of clients would like a service during the most ideal time (usually oct to dec). During this time period, large scale, multi-family jobs are pre-scheduled in the summer (for over 10 years now). This client was set up several months in advance for the one week that we had available between large scale jobs. The client had specified only one day that the work could be scheduled during this week, which we were not able to meet. The vast majority of clients, especially repeat clients, are happy to have a service window within one week (and do not require being home for the one hour, exterior service). We are very happy that this client found a more suitable service provider. As much as we would like to help everyone, the model of serving several, small clients per day is not nearly as good as one larger client for multiple days.
Lynne P.
07/2017
5.0
gutter cleaning, gutter repair
+ 0 more
Excellent service. Responsive via email, showed up on time, communicated costs appropriately and did the job efficiently. Highly recommend Chris and his crew.
Description of Work: CR cleaned our gutters, repaired seams and fixed plugged up downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John A.
05/2017
5.0
gutter cleaning, gutter repair
+ 0 more
Very satisfied with responsiveness and professionalism of the company. Expensive, but they do good work. Another subcontractor responded with same price so maybe it was the going rate at the time (right in the middle of wet season).
Description of Work: Clogged gutters / suspected leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kurt D.
05/2017
5.0
gutter repair
+ -1 more
Arrived on time. Performed all work in a few hours. Gutters and downspouts look great and are obvious high quality.
Description of Work: Replacement gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marsha D.
07/2016
5.0
gutter repair
+ -1 more
The new system will prevent gutter sagging and overflowing by draining rainwater off the roof faster and evenly. The gutter and downspout material is high quality and is custom fabricated onsite. CR was responsive without delay to our request for visit and bid. Before they started work, Chris made sure his crew knew the scope of the job prior to starting work. Chris and his crew worked safely. He made sure the site was clean of scrap at the end of each day. His crew was first class. They communicated well and asked questions to make sure we were on the same page. CR Gutters delivered more than what was promised on the job. There was no surprises. The gutters replacement was part of an bigger exterior repair and repainting job. We were juggling 3 different contractors. Chris communicated well with the painting contractor so both jobs went smoothly. We believe the price is competitive with other gutter contractors in the area. There are not a lot of quality contractors specializing in gutter replacement in the area.
Description of Work: CR Gutters replaced all the gutters and downspouts on our 2 story house. In addition, Chris Seeger, the owner, suggested design and functional changes to the gutter and downspout system to improve performance over the inadequate original gutter system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from CR Gutters
Thank you [Member Name Removed]. We appreciate the feedback and I have shared the kudos with our installation team. Please let us know if you would like a cleaning service this winter or fall. Chris
Joe P.
07/2016
5.0
gutter repair
+ -1 more
A very good service by Chris and his crew. Straightforward quotation, on time appointment, excellent workmanship. Recommend to other homeowners anytime.
Description of Work: Replacing all gutters around a 3 bed house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from CR Gutters
It was a pleasure [Member Name Removed]! Every time I see fish sauce I will think of you. ;-) Good luck with your great idea! Gutter Cleaning should be completed about 1-2 times per year depending on foliage and rainfall. Let us know if you would like to schedule a service.
Laura W.
06/2016
5.0
gutter repair
+ -1 more
Installation went smoothly, promptly and cleanup was amazing! I will hire CR Gutters now for regular cleaning maintenance.
Description of Work: Owner Chris Seeger from CR Gutters promptly responded to my request for an estimate for replacing my galvanized gutters installed in 1999. He noticed places where they failed and places I never noticed until now. Due to failure of proper cleaning and lack of drain lines, my gutters collected standing water with the corrosive oak leaves. He and his crew of two guys formed preprimed baked on stainless steel gutters matching my old gutter profile. Since I live in a hilly area of Orinda, Chris pressed out the gutter at the court with a generator and walked the 40 foot length gutter up my private driveway. His crew painted the new gutters and downspout to match the old paint on the fascia board and body of the house. To prevent further damage, he blew out all my existing old gutters of debris and installed his own custom made drain screens for all of my downspouts. Despite all of my old drain screens, too much debris fell into the drains that no matter what, I will always need to hire him to continuously maintain my gutters on a regular basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,015
Response from CR Gutters
We appreciate the review and kind words [Member Name Removed]. We are one of the only gutter services that provide painting of gutters/downspouts. Your gutters should last a very long time with the baked on enamel (over bonderized steel), but annual (or sometimes, biannual) gutter cleaning will help prevent overflowing gutters that can cause damage to other aspects of your home. Praying for rain!....chris
William M.
03/2016
5.0
gutter cleaning, gutter repair
+ 0 more
Excellent service. On time, professional and quality work. Will recommend to all of friends and neighbors.
Description of Work: Clean and repair gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from CR Gutters
Thank [Member Name Removed]! We appreciate the work and review. chris
Tom D.
03/2016
5.0
gutter cleaning, gutter repair
+ 0 more
Arrived early cleaned all the windows beautifully and cleaned all the gutters.
Description of Work: cleaned gutters and windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Cyrille K.
03/2016
5.0
gutter repair, roof cleaning
+ 0 more
Chris was a pleasure to work with. He completed the work on time and under budget. We have solar water heating for our pool on a portion of our roof, and Chris identified that as the source of some rust stains we were getting on our eaves. He used a rubber sealant on the interior of the new gutters in that area to prevent the problem from happening again, and painted our eaves so everything looks good as new. These gutters look like they'll last forever, but if we ever move and need gutters on another house, I'd call Chris again for sure.
Description of Work: Replaced all rain gutters and down spouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from CR Gutters
It was our pleasure [Member Name Removed]. We love installing curved fascia gutters in steel with the baked on finish. it is the best available product for longevity and strength. We added an extra layer of rubber coating on the inside of your gutters just in case the radiant solar (pool heating) leaks again. Don't forget to check that system on occasion though as they tend to leak regularly. Almost time for a cleaning? Annual service is a great idea. I saw [Member Name Removed] Neville in New Orleans last Jazz Fest...he is an amazing vocalist and percussionist. Great name too. :-) Chris
jean O.
02/2016
5.0
gutter repair
+ -1 more
Perfect. It was perfect. See above for details
Description of Work: Extensive repairs, re-secured gutters, applied elastometric sealant to all corner miters after removing worn existing sealant, flushed all downspouts, removed existing ineffective gutter screens and installed EZ lock gutter screens into existing gutters. Removed all debris and did an excellent cleanup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$855
Richard O.
02/2016
2.0
gutter repair, gutter cleaning
+ 0 more
Nice guy but results are questionable. I paid for a seam to be repaired. When the rain came, I noticed that the seam was leaking badly and that the repair was not effective. I left a message on Chris's cell phone as well as on his website. I never got a response.
Description of Work: They cleaned my gutters.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$400
Response from CR Gutters
Thank you for this review. I am so glad that you reached out again. I apologize for not getting back to you right away. I have been incredibly overloaded for 6 months with El Nino predictions/ conditions. I would like to return tomorrow to fix the seam. I am also happy to refund you the cost of this seam repair. I will send you an email this afternoon to continue coordination. Please use cr.gutters71@gmail.com if communicating with me (or text my cell please). I have changed my voice mail requesting that clients use email to communicate with me. During peak season it was impossible to absorb the over 2000 request I received ( Aug to Jan). The biggest challenge for me in this industry is making it through drought and off seasons and then transitioning into being overloaded. Thank you and we look forward to taking care of you asap. Chris Owner
Navid A.
02/2016
5.0
gutter repair
+ -1 more
Chris and his team are true professionals. Communication, customer service, and overall experience was truly A+! I thoroughly recommend them without any hesitation. The refreshing part is they do what they said they would do. That's rare these days. Awesome owner and awesome crew :)
Description of Work: Replacement of gutters & downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,350
joe J.
09/2015
1.0
gutter repair
+ -1 more
I tried to get an estimate from the vendor but refused to come to Hayward even though his list states that he serves Alameda county. Well, Hayward is in Alameda County.
Description of Work: Well I was hoping to find someone to give me an estimate for a large job. Apparently, he has many good reviews. I wanted to hire some reasonable but does good work. I had a good feeling when I saw all those reviews. However, I sometimes wonder when one company has so many more reviews than others.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Yes, I recommend this pro
Response from CR Gutters
Hi [removed member name], Thank you for the feedback and so sorry for the disappointment. The months of August and September have been unprecedented in my 15 years of providing rain gutter services. In addition to the announcement of El Nino, CR Gutters became very visible on Yelp (after several years of no reviews, we received multiple, 5 star ratings). Data supports this incredible spike with over 1000 phone call requests (google voice statistics) in Aug/Sept and over 50 views per week on Yelp, in addition to dozens of email/web requests per week. I am expanding my business slowly and focusing on quality workmanship, caring crews and a strong reputation (over a quick buck). I normally fill November and December in June and October was mostly filled before I received your request. If you are able to wait for a mid to late December installation, I will be happy to provide an estimate in the coming weeks. Generally speaking, it is best to get ones gutter installations completed between Jan-Aug to avoid the rush before rain. Again my apologies for disappointing. Please keep in mind that I did return your call and apologized for not having availability. Thank you...chris
DONALD R C.
09/2015
5.0
gutter repair
+ -1 more
I have very high praise for the owner of this company. See my comments above for what he did. Don Cottle, 14 Doral Drive, Moraga, CA
Description of Work: Called to replace what I thought was a defective gutter. After he inspected the gutter, Chris said it only needed to be cleaned and he refused to take any money for his work even though he drove to our home and spent at least 30 minutes on the issue. Amazing customer service and display of good will.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN B.
09/2015
5.0
gutter repair
+ -1 more
Chris gave us all details of what needed to be done but never tried to sell us on anything that didn't need to be done-he is very honest. We would call him again if needed.
Description of Work: Chris (the owner)came to us as agreed, and gave a very fair estimate to repair our gutters. We scheduled an appt, but in thinking it over we decided to cancel and think about a new roof instead.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Tracey F.
08/2015
5.0
gutter repair
+ -1 more
Great customer service. The owner came out on time. Explained entire process from start to end. Made suggestions and took time to answer all my questions. He spoke with our painting contractor to ensure time lines would be met and to find colors that matched to new paint. Make suggestions about moving existing down spouts for better draining. Offered advice on styles of gutters and down spouts and explained their differences. Very professional crew. I highly recommend them. The best contractors I have worked with to date. Everything went smoothly.
Description of Work: Removed old gutters and and down spouts installed new gutters and down spouts for entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,919
Patricia D.
07/2015
5.0
gutter repair
+ -1 more
I called a number of gutter replacement companies and chose CR Gutters because the owner, Chris, was very professional and very informative. Chris explained to me in detail, what he would do and why each step was necessary. He took his time and treated me with respect, unlike some of the estimators from other companies who treated me as if, in their eyes, I was a woman who could not possibly know anything about gutter replacement. Chris gave me a date, a time, and a reasonable price for the work to be done. All the work was done by Chris and his assistant in one day, and they cleaned up after the job very well. Everything looks good, but until we have some significant rain (in our drought plagued area), I won't know if the gutters and spouts work efficiently. I trust Chris knows his business and everything will function just fine.
Description of Work: Replaced all gutters and downspouts around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,682
Beverly G.
06/2015
5.0
gutter repair
+ -1 more
He was honest didn't charge me for services I didn't need at this time. He educated me on what to look for if a problem occurred in the future. I will use him in the future and will happily refer him to family, neighbors and friends.
Description of Work: Chris arrived on time and was very pleasant. He inspected my gutters which haven't been inspected for 10 yrs ( after a new roof was put on the house) and he informed me he didn't want to charge me for services, I didn't need at this time. He stated my gutters were in great shape and educated me on what to look for if a problem arise in the future. His honesty and positive attitude is a rare find.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony O.
05/2015
5.0
gutter repair
+ -1 more
He was prompt, communicative, spoke from a place of knowledge that showed his knowledge of not only the materials used but what methods would be used best. The best thing, to me, was that he brought his dog with him to "the office". Excellent!
Description of Work: Replaced downspouts, replaced a section of roof mounted gutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CR Gutters
Thank you [Member name removed]!....good luck with your transition!
Bruce M.
05/2015
5.0
gutter repair
+ -1 more
Very very well.Chris and his crew got right to work,beautiful job.New white gutters and downspouts with new s type extensions.Very neat and professional job.Nice cleanup of all work areas and added downspout screens at a reasonable cost.Existing gutters were he for 20 plus years.Very pleased with the work and price.?
Description of Work: Removed all worn out old gutters and downspouts,installed all new gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,450
Jen B.
05/2015
5.0
gutter cleaning, gutter repair, roof cleaning
+ 1 more
Chris answered my call and set up time to come take a look the next day - he came right in the middle of the window of time he gave. He's super polite and self sufficient. He explained the particular set up we have, what his best case scenario was (clog in the downspout) and what his worst case scenario was (clog underground). He was also honest about what he's legally licensed to do (worst case scenario would require underground clog removal). We scheduled time for him to come back the next day and start to clean the roof and see if the downspout was clogged and if he could fix it. He also repaired two scutters (I think that's the right term) that had eroded and that I had done a very poor and temporary patch on. I would happily recommend Chris to anyone looking for honest opinions about the possibilities for repairs on their gutters.
Description of Work: Cleaned roof Cleared clog in downspout Repaired downspouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Craig K.
05/2015
5.0
gutter repair
+ -1 more
Wow! If you want a contractor that knows his craft, has great staff, keeps you informed every step of the way, and is very responsive, this is the company you want. I had had it with a leaky seam right over my back door. Turns out the gutters on the house (which were 25+ years old) were on their last legs. Chris (the owner) arrived promptly on time, inspected my house, SHOWED me the problems, emailed a detailed estimate that day. When the start date arrived, so did they. On time! Great team. Took care of my landscaping and cleaned up every day! We had one blip that was not their fault. Problem with the extruder, BUT I was informed immediately, and it was fixed by the next day. I really appreciated that I was kept in the loop every step of the way. After the work was done, Chris took me over the job in detail and made sure I was satisfied before asking for payment. I plan on having them back for gutter cleaning every year! If you want a nice bunch of people who know their craft - this is who you want for your next job.
Description of Work: Replaced gutters on whole house & treated exposed metal surfaces on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Donna N.
03/2015
5.0
gutter cleaning, gutter repair
+ 0 more
Went very well. Chris and his assistants were curious, on time and very polite. Very nice people. They did a great job.
Description of Work: Cleaned clogged gutters, cleaned and painted all metal showing on roof. Cleaned screens on deck area. Fixed all gutters. Put screening back on the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Steven L.
03/2015
5.0
gutter repair
+ -1 more
Chris was fantastic and he and his 2 person crew worked straight for 5.5 hours and got everything done. Now I just need some rain to test it all out.
Description of Work: Cleaned inside of gutters, coat of rustolium, sealed leaks, added screen covers and touch up painting
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning,
Roof Cleaning,
Apartments,
Metal Fabrication & Restoration,
Drain Pipe Installation,
Chimney Repair,
Chimney Caps
FAQ
CR Gutters is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
CR Gutters accepts the following forms of payment: Check,PayPal