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We Care Plumbing Heating & Air - Orange

Heating and Air Conditioning, Plumbing, Tree Service

About us

We Care Plumbing, Heating & Air of Orange is a family owned business offering state-of-the-art and energy efficient heating, ventilation, and air conditioning (HVAC) product installation, maintenance, and repair service to Southern California homeowners. We also sell, install, and service outstanding systems to improve your home's air and water quality and provide plumbing service. We provide 24/7 emergency plumbing and HVAC service as well. We are proud of our staff of 100+ employees and their commitment to quality and continuing their education within our industry. Maintaining a close relationship with leading manufactures in the industry is crucial to support our efforts in offering you the most sophisticated and advanced HVAC products available on the market today. Our proven reputation and continued success is second to none; we take the confidence and trust our customers place in us very seriously. As the HVAC repair & installation industry moves forward, we too will continually improve heating, air conditioning, indoor air quality, and air duct cleaning products and services. You can depend on We Care Plumbing, Heating, and Air to provide high quality craftsmanship and an educated professional service for many years to come. DBA - WC Heating, air conditioning & plumbing inc. Family owned & operated. Additional phone number- (951) 600-0700.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning Installation, Repair & Maintenance. Heating, Heat Pump. Plumbing, Drain Cleaning, Water Heater. Home Air Purification, Filtration. Slab Leak Detection. Toilets. Water Filtration. Air Duct Cleaning.

Services we don't offer

ask for details.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.2
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-24 of 24 reviews

Marlana C.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Workers did an excellent job in the removal, replacing, and installation doing a very professional job in a confined workspace. The completed job look beautiful after they were finished..
Description of Work: Replacing HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

BRENT H.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Every aspect of the process was performed by qualified professionals, installation crew, Samuel Ramirez and Carlos Cruz were very experienced, hard working and thorough. Couldn't have expected more from them.
Description of Work: Installed HVAC unit and new ducting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Cathy C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Reps came on time and spent whole day taking out old unit and installing new one.
Description of Work: Installed new a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,500

Liza B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Daniel the rep came and explained all the work that needed to be done politely not in a pushy manner. Only suggestions gave me the position to choose. The workers were all great. They were all great.
Description of Work: Replace AC to a new one. Replace heater coil all new system including the ducting and vents all over the house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Kim B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The gentlemen came to the door, stated their names & company, share in detail. What they would be doing set up traffic areas with tarps, start work, very courteous with every aspect of the installation.
Description of Work: Installation of furnace, central air units and thermostat units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,000

Jo R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Professional, clean, reliable, well trained staff did a wonderful job removing my old AC & Heater and installing a new Lennox system!
Description of Work: New AC and heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cathy N.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
We finally decided to put in a/c as our house was built late 1950s. To do so we had to have the FAU replaced so it would be compatible with the a/c.due to the new technology. Also the ducting was the original ducting and needed to be replaced. They showed up on time, in fact early (I thought it was scheduled for the 19th at 10 a.m., they showed up on the 17th at 8 a.m.). No problem!They were VERY professional, VREY clean. Two installers initially arrived. A short while later 2 more installers appeared. They cleaned up the messes as they went. When I had a question they knew the answer. They instructed me on the units' uses, and demonstrated, allowed me to do return demonstration so I would know how to use it (the thermostat). They explained what all the different units attached to the FAU and a./c functions are. The 4 installers on my job were Van, Jesse, Kenny, and Felipe. Oh, SO VERY IMOPORTANT, they all spoke English clearly, no accents. I even used the service afterwards because the a/c stopped functioning. They're 24 hours/day service, very prompt, on time, very knowledgeable, fixed the problem immediately.
Description of Work: Removed old FAU and ducting, installed new FAU, air conditioning unit, newducting and vents' covers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,800

03/2017
5.0
heating & air conditioning/hvac
  + -1 more
We Care staff was on time and professional. Explain the entire process and kept me informed throughout the installation. Completed the work at a reasonable time frame. Very fast and in removing old items.
Description of Work: Central air conditioner and heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,042

JILLIAN M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
4 guys came at 8 pm sharp, nice and professional. Got job done quickly and perfect. Great crew.
Description of Work: Condenser and furnace installed, new electrical box and thermostat and new ducting and vents.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen E.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Servicemen were very polite and efficient. Each time they came down from the attic they vacuumed the space.
Description of Work: They removed the old a/c unit and furnace. Installed new units. Replaced all ducting in the attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Barbara F.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
This company is amazing! From the sales rep to the technicians to t he support staff and follow up crew they are top notch in quality and service, friendliness and politeness. I worked with Tina and Van and Geno. I had a giant 65 year old Lennox heater in an equally older home, so they had to use a lot of knowledge and creativity to solve a labyrinth of house issues. When the original installation plan was no longer feasible, they came back with 2 possible solutions and let me choose the one I wanted, never once trying to steer my decision. They even upgraded the unit at no charge! When a small issue came up the following day, they were there in a few hours to troubleshoot and fix it. They were always polite and cheerful, even though the job took longer than originally anticipated because of the way my house was built. They even asked for permission to use the bathroom and before they left they cleaned up thoroughly and even swept up a mess which was not their doing I am a real estate broker so I deal with a lot of contractors---and I am super impressed with we care!
Description of Work: Removal of old heater, installation of new heater, A/C prep and ducting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Walt H W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
On time-good work.
Description of Work: Install a new hter or A/C!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

TED B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were on time-put down drops to protect the floor (they worked great no mess) Professional, respectful, this group was awesome. Will be referring.
Description of Work: Replace old heating/air, condition units add new units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

James K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Big crew came in several trucks and worked diligently for two day to do the job.
Description of Work: Installed two heat pump/air conditioning unit plus duct work in sheet metal shop building at 13405 ricks. Ranch Rd Valley Center CA 92082.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,778

Donald T.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job, it went really well and smoothly. We couldn't be more pleased with the outcome. The technicians were courteous, professional and efficient. Gustavo Rueben, Lousie Cesar and Mike were the technicians that did the job.
Description of Work: The service provider installed a Lennox SC 16 AC/heating unit. They also cleaned out our ducts and did some new duct work as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The guys were on time & did a great job.
Description of Work: Install new furnace & A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Julia N.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent customer service from diagnostics, sales, to install.
Description of Work: New A/C & furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Barbara G.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LILIBETH D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
These young men were very professional, respectful (so rare in their generation) and skilled. They cleaned up after their work. My family felt comfortable and safe throughout the day while they were here. Thank you!
Description of Work: Installed new AC and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,650

larry P.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Workers were on time, very pleasant very knowledgeable , made sure everything was cleaned up, and finished on time, explained everything to owners.
Description of Work: Air condition & heating unit installed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Stephen S.
05/2016
5.0
plumbing
  + -1 more
.
Description of Work: EXCELLENT
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Came on time, neat clean, pleasant and polite in everywhere. Competent explained the work and the care & function of equipment. Cleaned up everything – before leaving – both guys very nice.
Description of Work: Removed old furnace, installed new furnace, HEPA filter and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

feliciano A.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
Price too highly.
Description of Work: Replaced air conditioning system.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,700

    Contact information

    2192 N Batavia St, Orange, CA 92865

    www.wecareteam.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Tree Service

    FAQ

    We Care Plumbing Heating & Air - Orange is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 12:00 AM - 12:00 AM

    We Care Plumbing Heating & Air - Orange accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, We Care Plumbing Heating & Air - Orange does not offer free project estimates.
    No, We Care Plumbing Heating & Air - Orange does not offer eco-friendly accreditations.
    No, We Care Plumbing Heating & Air - Orange does not offer a senior discount.
    Yes, We Care Plumbing Heating & Air - Orange offers emergency services.
    Yes, We Care Plumbing Heating & Air - Orange offers warranties.
    We Care Plumbing Heating & Air - Orange offers the following services: Air Conditioning Installation, Repair & Maintenance. Heating, Heat Pump. Plumbing, Drain Cleaning, Water Heater. Home Air Purification, Filtration. Slab Leak Detection. Toilets. Water Filtration. Air Duct Cleaning.
    ask for details.

    Contact information

    2192 N Batavia St, Orange, CA 92865

    www.wecareteam.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    12:00 AM - 12:00 AM