Pacific Coast Termite Inc

The introductory meeting went very well. The representative, Stephan, was very professional, arrived on time and had a professional appearance. He asked good questions , so to understand the extent of our rodent house mates and wanted to see all areas of the house inside and out. He completed a thorough inspection and educated me with his findings and clearly proposed what his company could do to remove the mice. We signed up and are looking forward to being mouse free!

The service went quite well, I did get prices from other vendors, they were not the cheapest but I was willing to pay for more convenient service and better warranty for the service.

It was good. I have not seen any issues. I would highly recommend them.

In February 2018, we discovered termite frass in two of our window sills, at the corner of one room. We hired PCT to do the work, because their treatment does not require moving out and uses relatively safe chemicals. We had a previous home burglarized during a termite tenting, so we were hoping to avoid it. Two days after the first treatment, the frass was back. They told us to give it two weeks for the treatment to "get them all". The problem got worse, not better, so they came out in March and treated again. Everything seemed fine, for a year. Today: termite frass in the same windows. The work is still under warranty, but consider: there have been termites in the walls, eating the wood, for a year, undetected. AFTER we paid for treatment. They're coming back out to service it again, but, let's be honest: we're going to have to have the house tented by another company, and we've been informed that our warranty only covers retreating - no refund if we conclude that the work wasn't effective. So, yeah - I have to conclude that the reviews and exterminators I ignored were correct: orange oil and other similar treatments aren't effective at killing the entire colony, and are a waste of money. They uphold their warranty, and they appear to believe in their product, but I don't, not anymore.

Our inspector, Scott, was great. He was very thorough, way more than the other inspectors we had bid. The price was a little more than the bids we got from companies that tent, but you save the cost of a hotel for two nights it works out, not to mention not having to bag your food, etc. The workers who did the spot treatments were good. They missed one location out of maybe 20 around the house, because it was hidden behind a tree. When I discovered this, the office immediately scheduled someone to take care of it. Their bid for wood repairs was quite high - more than the treatment. We did not use PCT for wood repair.

Excellent. Painless. We saw dropping from our wood framed sliding glass door, so we thought it had to be termites. The last time we had termites, we tented and it was awful. We were delighted that this company advertised with KFI radio or else we wouldn't have known about them. The two licensed inspectors were very thorough. They explained how each of their treatments worked. As they found termites, they showed us the droppings. When the technicians arrived (on time) to do the work a few days later, we were pleasantly surprised how considerate they were. They were efficient, knowledgable, and cleaned up after themselves. They even brought their own vacuum cleaner. We would use them again. So nice that we didn't have to move out for a few days and are confident our problem has been taken care of.

I expected a bit more treatment in patio area because I had understood during inspection that the termites had infested a larger area. Upon completion I brought that to their attention and they showed me the order which did not have area marked. They also did go over the said area with me and I was ok with it.

We're on an annual contract. The annual contract is $400.00. The price is fair.

Very professional and informative. Would hire if they provided the services I need.

Well. They should provide a return visit to assure that all the termites are gone.

Went well. They were very thorough. Of the three contractors I called they were by far the most expensive. However, their inspection was so much more comprehensive than the competitors and that made the deal. Since we were not "tenting" the house it was critical that a thorough inspection be done to identify the degree of infestation since all the treatment is localized.

Excellent job over several weeks. Consistently on time, efficient and fast, always cooperative and pleasant to work with. Various size crews from one to three depending upon the job to be done. We had extensive needed work done. We feel the cost was reasonable though fairly expensive at a total of $9,800 plus $39 for the initial inspection. We have a single story, 2,500 sq. ft. house with attached garage and rear separate patio enclosure. First, a licensed inspector went over the exterior, the interior, the huge unimproved attic, the garage interior and separate patio enclosure. He provided us with a detailed plan view identifying the many visual and suspected locations of both subterranean and drywood termites as well as dry rot. Two different kinds of environmentally approved chemical treatment were used for the two types of termites. They treated all around the outside of the house by boring holes every 12 inches through the concrete slab and inside through the wall and windowsill to inject for subterraneans, sprayed for drywood termites in attic, garage inside and all exterior fascias/shiplap/corbels along with patio wood posts. Cost $3,200. Two year warranty. In the attic they cleaned out all insulation along with field rat droppings, vacuumed, treated rafters for drywood termites, spray sanitized, closed some air duct open spots, checked for and sealed rat access point, re-installed new higher rated insulation (R38), set rat traps which were inspected several times over about three weeks & no rats found. Cost $4,800. They removed and replaced damaged wood members, splicing in new wood or filling areas with minor damage with wood filler and prime painted these areas. Cost$1,800.

They were wonderful and it was so nice not to have to bag our food, medicines, etc. Everything was left clean and repaired all the places they needed to make holes. I would highly recommend them.

The inspector was very thorough and knowledgeable.

Matt Muth performed the inspection and was punctual, professional and personable. He performed the inspection and it was determined the best option for us would be tenting, something we had hoped to avoid but Matt was honest and straightforward in his evaluation. That said, once we have resolved our immediate problem I would not hesitate to hire Pacific Coast Termite to perform a maintenance program so we don't get into the situation again.

Called for appointment unable to schedule . Left sevseral messages no return calls received.

Never received service- would like my money back

He was very thorough but said he found termite evidence in the attic that could be treated at a hefty price. I'm getting a second opinion on this. After the second opinion from my regular exterminator I found they were a lot higher price.

Asked if he could treat while here. He said yes and while they charge $850 per spot he would do all for $850. I was 'stunned' at that price and said that he should be able to do the whole thing in one half hour or less. He said "yes". He lectured me on benefit of the 'orange' product as far as health is concerned. I pointed out that this is an open garage not part of the home interior. He agreed. Asked what he wanted for the inspection and he said 'no charge'. My handiman will do this with off the shelf products for about 15% of their price. By the way he retired from a pest control company so he knows what has to be done---just did not want to bother him because he is about 40 miles away.

Went just fine, he was here on time, did the inspection, answered a few questions for me and left.

Initial inspection uncovered multiple locations of infestation in exposed ceiling beams and ground termites under the house. Non fumigation requires various types of treatments used for different locations including drilling into the beams and into the cement surrounding the house to treat the ground. Scheduled the work to be done a week later with them arriving afternoon. I was assured that they could continue work after dark however I think it would have been much better if they had started earlier. They found more termites and damage under the house than the original inspection discovered and spent more time there than expected. They were using flashlights to finish up outside the house and it remains to be seen if they actually got everything. Good news is a two year guarantee, bad news is if they missed something and I still have termites munching away that would have been a stopped by fumigating instead. But no prep or time out of the house was required for treatment so I was happy with the process overall.

The inspector was Eddie Coria who was very thorough, pleasant, explained things to me, etc. Was very pleased with his inspection. Can't say enough good things about him. The only termites found were in my detached guest house. However the recommendation was to do preventative work in the attic and sub area of my main house, and to treat the guest house. It would cost $2300 for all of the above work. It made zero sense to me to do preventative work when I have no termite problem in my home. I thought it was just a way of jacking up the price. I'm sure that is what the inspectors are told to do. That offended me. I will probably tent the guest house since that is where the problem keeps reoccurring. No treatments have helped.

The job went well. The crew was professional, polite, and efficient. The orange oil smells wonderful!

The crew was on time, polite, efficient and professional. The entire job took approximately 4hours and the orange oil made the entire house smell great!!

Fine but some misunderstanding re: price discount.