Lucky Sully Chimney and Duct Cleaning

Sully was very professional and provided excellent advice by phone at no cost.  I would use him should I need chimney service due to his help and expertise provided over the phone.

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He was polite and professional

Arrived exactly on time.  Kept everything clean. Made VALUABLE suggestions to us.  Will recommend him to everyone.  Price was good.

Excellent. This is a top notch company with great customer service,punctuality,and knows their stuff. 5 stars.

The one who did it was Brian, he was so polite, punctual and he explained to us the procedure that he will do. All the works done so well .

It has been close to 2 months now, and I am noticing that the dust is less in the house.  I plan to use them again for regular dryer duct cleaning.

Lucky Sully was on time and went about his work very efficiently.  The inspection and cleaning was covered by an Angie's List coupon, but he added two items: installation of a chimney cap and replacement of the clean-out door.  Both of these additions were clearly necessary.  The chimney had no cap and the old door was badly rusted.  This was the only chimney service in this house for at least 47 years, so the cost seems appropriate.  I can definitely recommend Lucky Sully for chimney work.

Showed up on time as promised.  They were extremely polite and professional - my 96 grandmother could not have been more happy with the entire process - everything done very throughly and the installation looks fantastic.  They also repaired numerous cracks on the chimeny and installed a rain guard.  Would definitely use these folks again.

I purchased an Angie's Deal to get chimney swept & iinspected. After scheduling service,I rescheduled due to rain. Michael was prompt and professional. With his tophat & white beard, he was the perfect picture of a chimney sweep. Unlike the fictional sweeps I've read about, Michael was extremely neat & tidy. No soot in the house and the fireplace was spotless when he was done. He inspected the chimney both inside & out, since I was concerned about structural damage from our many small quakes. After giving it a clean bill of health, he very knowledgeably discussed various options for making our fireplace more heat efficient. I would certainly recommend Lucky Sully's service.

Fantastic.....Brian showed up on time and did all of the work we agreed on in a professional manner. Excellent job!!!

I have tenants living in the house right now and they are very happy with the job he did.  They used to be able to spell the chimney and now that all gone.  Great job!

This was the easiest of all service providers I have work with through Angie's List.
Bought the deal, they contacted me the next day to set the appointment. They showed up on time and did a egret job. I will use and recommend Lucky Sully again.

We bought the Angie's Big Deal for $129.  Mind you, we've been in our home for 15 years and have never had our chimney swept or inspected. 

They were very prompt in contacting us to make an appointment.  Brian came out and did a very good job cleaning the chimney,  He said he could see some cracks in 3 places and advised us to eventually replace the liner.I later wished I had been able to somehow see what he was talking about and view the cracks myself.  I called and asked if that would have been possible.  I spoke with Dan, who said that they would send someone out again and bring video equipment.

We scheduled another appointment (They were very good about communicating through email and setting it up.) Michael came out a few weeks later (in March) and I was charmed that he was wearing a top hat, like Bert, the chimney sweep in Mary Poppins!  That was great! I liked him immediately, and he was very friendly, yet professional.  He put down tarps to protect our wood floor and then set up the video equip, so the inside of the chimney could be viewed through his laptop.  He then proceeded to show me all the areas of the chimney and explain exactly what he was doing and seeing (and I could see it also).  He also took a lot of time to answer all my questions.

Yes we did find some cracks- and I was able to see them. So now we know to be careful about how and what we burn, so as not to overheat those cracks and endanger the wood framing beyond the chimney area.  The best case scenario would be to replace the liner, but we really can't afford it right now.  Michael also told me about how regular chimney cleaning will prevent the soot from building up and causing chimney fires.

I appreciated the extra time he took and the fact that they were willing to drive out a second time from Orange County (no charge).  Yes, we will definitely use them in the future.

I had expressed interest in fireplace logs when they came out to clean my air ducts after another contractor's job to remodel my fireplace. Lucky Sully called me the day after they cleaned my air ducts and we scheduled a time for them to come out and install a gas fireplace log set that I had selected from a website they recommended. They ordered the logs and came out about a week later to install them and teach me how to use them. They're an hour away from my home and Brian arrived a little later than the scheduled time (LA traffic?!?), but called to let me know he was on his way. The installation took about an hour. He covered the floor before starting and did not leave any mess to clean up. Finally, my fireplace is ready to be used for the first time since the house was built.

6/6/12 update: I called them at the end of May, more than two months after LS installed the gas fireplace logs, because the back wall of the fireplace had started chipping and peeling. When they came out a day or two later, I suddenly realized they had not installed that part of the fireplace and were in no way responsible for the problem because It had been done by someone else. Brian fixed it anyway, at no charge, and even left me the materials to repair it myself next time (which I undoubtedly will need to do because of the other person's sub-standard work). This company is fabulous!

Another contractor sanded down my brick fireplace before putting a tile facade on it and my air ducts were full of red dust from the brick. (I did not get that contractor through Angie's List and will never hire him again.)
My first phone call to Lucky Sully was returned promptly and we scheduled service for the next day or so. Brian arrived on time and completed the job of cleaning 8 ducts @ $40 each in about 3 hours, maybe less. I have much less of a sinus problem now and my house doesn't get dusty right after it's been dusted anymore. He warned me when the duct cleaning process would get noisy. He didn't make much of a mess but it was all cleaned up after the work was done. He also inspected my 45yo gas fireplace that had never been used and since he knew I had prepped it for use, he recommended a website where I could find some gas fireplace logs.
I have already used Lucky Sully again - to install the fireplace logs.

Pretty much summed it up above.

I called the company on Thursday, Feb.23, and spoke with Dan. He gave me information on the product that I needed, and even sent me a picture of the device via email. I was able to schedule an appointment for that coming  Saturday, Feb. 25. Brian arrived on time, explained what he would be doing and got busy. He made sure the area was cover before he started cleaning the chimney. The installation was completed within a half hour. Brain showed me how to operate the new damper. Great job! And now the room is comfortable, temperature wise.

excellent

He was excellent.  He was on time, everything was good.

I recently purchased a house built in 1974 and wanted to have the chimney inspected, cleaned and capped.  I called Lucky Sully, quickly scheduled an appointment for three days later.  On the appointment day, Bryan came (a little early) and made a quick inspection. 

He was professional and friendly.  He explained in detail how to maintain fireplace and chimney.  He was upfront about what's needed and not needed and the prices of everything.  At no time did I feel he was "pushing" me toward higher-priced services or products.  He quickly mentioned that the chimney was in good shape and clean, and so it didn't need any cleaning.

 Prices were reasonable except for the liner to patch the cracks at the top of the chimney; at $69 extra  it was pretty steep for a 5-minute application of concrete patch, but since I have a fear of heights I wouldn't be able to do that myself.

When it was time to pay, I mentioned that I got the referral from Angie's list and that I had a $10 coupon, but I had forgotten to bring the coupon with me.  Bryan applied the $10 discount with no fuss.

Overall, the service call was excellent, and I recommend this company highly, especially Bryan.

Prices: chimney inspection $100, chimney cap $119, crack repair $69

I hired Sully to sweep my chimney they discovered some damage to my chimney and cap which I had them repair. They did a great job.

Brian arrived on time and was easy to deal with.  No pressure sales, no confusing terms, no fake problems.  He performed an inspection, took video of the chimney top so that we could see areas of interest, and installed a spark arrestor.   Brian explained everything clearly, made suggestions but allowed us the freedom to make decisions without feeling pressured, and was professional.

Everything went well. I was given a series of options based on my needs. The work was executed effectively in a timely manner. The place was left clean and functional. I would not hesitate to bring them back again.

Very good!