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Biard & Crockett Plumbing Services Inc

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

Just like the name states, Biard & Crockett Plumbing Service Inc., offers expert, experienced plumbing services. Our top-notch professional staff can fix the problem and recommend just the right products to fit your needs. We have large well stocked service trucks and our own local warehouse. In our store we can help with anything from a hard to find specialized part to complete bathing systems. We carry a huge line of products with many functioning displays available for you to try in our Orange showroom. We also offer the best in fixtures and accessories for bathrooms, kitchens, and more. Whether it’s in your home or in our store, trust Biard and Crockett to help you find a solution that works. We have been helping folks for over 50 years so were starting to get used to it! Call us now or click below to schedule a visit with one of our professionals. In addition to our on site services and showroom, we also offer professional advice for those "do it yourself" projects. Visit our retail store the next time you're looking for plumbing fixtures or specialized parts. We stock what the "other guys" have never seen!

Business highlights

65 years of trusted experience

Services we offer

Repairs and installation plumbing fixtures, sewer & drain piping, gas piping, water piping, slab leaks, glass enclosures, water filtration & water heaters.

Reviews

4.644 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
0%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 44 reviews

Barbara M.
06/2018
4.0
plumbing, drain cleaning
  + 0 more
All went well until after the technician left & I discovered the faucet drips for several seconds after I turn it off . I had the technician come back a couple days later & he said the drip was normal & he said he had the same faucet at his house & it does the same thing . No comprimise was suggested & he left. I have been a loyal customer with Biard & Crockett for years but after this incident I will probably look elsewhere for plumbing needs.
Description of Work: Kitchen faucet replacement & shower drain cleared

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$441.87

Paul G.
09/2017
5.0
plumbing
  + -1 more
.....................................................
Description of Work: .................................................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stan A.
07/2017
5.0
plumbing
  + -1 more
They have been in business for God knows how long. Long long time. They are excellent, but they are expensive. They do great work. I have used them before, and I will use them again. I have looked around for cheaper people, but I didn't know about them, or they didn't have good reviews. I looked at Angie's List and another website.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Philip B.
01/2015
5.0
plumbing
  + -1 more
They are great. They are punctual. They are responsible in the way they do the job. Once the job is done, the quality of the work is great. We have used this plumbing company for 20 years. They also do remodeling work and if I had known then I would have used them.
Description of Work: We had some plumbing leaks and had to be re-plumbed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert K.
01/2015
4.0
plumbing
  + -1 more
They seem to have done a good job. The price was a bit higher than I had originally expected. They came out the day after I called. The person that came out was pleasant.
Description of Work: They replaced the kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

jeff N.
12/2013
5.0
drain pipe, plumbing
  + 0 more
They were prompt and courteous and professional.
Description of Work: Fixed collapsed main line sewer pipe.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

LISA MARIE B.
09/2013
5.0
plumbing
  + -1 more
The work was completed within 2 days which was critical as our tenant was without bathroom facilities and our laundry room was out of commission. Spending this much money was a big step for us- however the work had to be done as the problem has been ongoing for some time. The plumber from Biard and Crockett was professional and worked very hard with a helper complete the work quickly, Very satisfied and we have had no problems since the plumbing backing up. The plumber was veyr through and answered my many questions. Working conditions were challenging for several reasons ; The weather was exceptionally hot , plus our neighbors asked us to get the demolition done as quickly as possible as it was loud , finally we have a lemon tree with branches that hang over the spot determined for the new clean out. Despite all this the work was completed.
Description of Work: The main drain line from our casita was backed up. Biard & Crockett came out to see if they could clear it. They were the 2nd plumber out in two days. The plumber spent about an hour trying to flush the line. Explained he could not get through. Decided to run a camera. and I asked to view. Decided that we needed a new clean out. Our home was built in the 1920s and the line was completely filled with roots. I agreed to the charges - he worked all day and called a helper to expedite. Came back on a Saturday to finish the work. The broke though our walkway, removed 3 wheelbarrows of dirt to get to the old cast iron line- which was completely rusted through. Plumber installed a clean out and added dirt to the surface. We agreed that we - the homeowners would be reponsible for the repair to the walkway.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,475

Lynne B.
05/2013
5.0
plumbing
  + -1 more
Whenever I have a plumbing problem I call them. they have repaired a washer drain line, replaced a whole house water shut off, reconnected my refrigerator copper water line to plumbing in the attic (post leak). All work has been performed in a satisfactory manner, I have needed no do-overs. their pricing is fair.
Description of Work: I needed to repair my refrigerator water line. I went to the store in Orange & they were most helpful in providing parts & information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Brian S.
09/2012
1.0
plumbing
  + -1 more
It went very poorly. I thought they might be okay, since I visited their facility. I scheduled an appointment. They didn't show up. They didn't call me to tell me they would be late, or couldn't show up. When I called them to inquire about when they'd show up, they hung up on me. I called back and they said they didn't have time to come out and didn't know when they would.
Description of Work: I scheduled an appointment. They didn't show up. They didn't call me to tell me they would be late, or couldn't show up. When I called them to inquire about when they'd show up, they hung up on me. I called back and they said they didn't have time to come out and didn't know when they would.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Stephen H.
05/2012
5.0
plumbing
  + -1 more
I think that was a fair price for the quality and everything we got. Although they did a good job, I think they are a little more expensive than other places. I would use them again in the future, because they did a very good job.
Description of Work: Biard & Crockett Plumbing Services Incorporated installed some toilets and faucets in April.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$977

Ken B.
02/2012
5.0
plumbing
  + -1 more
They seem like really competent people. They aren't cheap, but you're paying for quality. I trust them in my home. We have used them for many years.
Description of Work: I use them for auto service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary C.
03/2011
4.0
plumbing
  + -1 more
They are very good but they are very expensive. They do a very good job. I am very happy with what they did. I got a old cast iron sink from them. They are professional and I do not have any problem with them.
Description of Work: I use Baird & Crockett Plumbing Services Inc for plumbing. They were here last year to put in a new washbasin sink and fixtures.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$467

Linda B.
02/2011
5.0
plumbing
  + -1 more
I have never had anybody that I've worked with that I have enjoyed working with more. When they said they would be out here at a certain time, they were out here. They are not cheap, but they are worth every single penny. They are very reliable.
Description of Work: I noticed a leak around my washer. They had done some remodeling in my bathroom about five years ago. The faucet in the shower had come loose, so they tightened that. They checked everything with the leak on the washer, but he was for an hour doing the checking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Janet D.
01/2011
4.0
plumbing
  + -1 more
They did a good job. I felt they could have been a little more familiar with their job and the product. I liked their services and will use the same in future.
Description of Work: I used the plumbing services of Baird & Crockett Plumbing Services Inc., about 2 years ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dolores and David S.
09/2010
5.0
plumbing
  + -1 more
We are happy with them and they clean up after themselves.
Description of Work: We call them for the plumbing work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James J.
03/2010
4.0
plumbing
  + -1 more
I have had some trouble with a faucet that I got from a home store that seems to be faulty. They tried to repair it after they originally installed it, but it continues to be a problem through no fault of their work. They said that they would guarantee it if it had been their own faucet that had been installed. I have changed out the stems that were sent to me by the manufacturer, but water still seeps out of the faucet onto the counter top. Biard and Crockett have been good about communicating and assisting me.
Description of Work: They changed out the fittings for the washer/dryer, replaced the seal on a toilet, and they have also changed out faucets in sinks.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip B.
03/2009
5.0
plumbing
  + -1 more
We had a really nice experience. They were terrific. They were really nice. They were extremely professional. They cleaned up after themselves. They made is really easy. The price was good. They worked out cheaper then all the other companies we looked at.
Description of Work: They replaced a new toilet and checked out a water line problem that we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kimberly T.
02/2009
5.0
plumbing
  + -1 more
They are very responsive. The plumber that is going to be doing the work is the one that comes out and quotes the job.
Description of Work: Biard & Crockett Plumbing Service put in a pumping station for my septic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

SA R.
11/2008
5.0
plumbing
  + -1 more
My experience with them went extremely well. They have been extremely responsive. They are very professional and open about information. They are very honest when their customers in what needs to be done.
Description of Work: They did a main line clean out for me the last time I used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David C.
11/2008
5.0
plumbing
  + -1 more
The service was good. I would recommend them except that they are a little bit on the expensive side. Make sure you provide them with a complete description of the problem because they need to assess how many personal need to come out to the job.
Description of Work: They repaired a gasket underneath a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David T.
08/2008
4.0
drain cleaning
  + -1 more
They were very prompt, courteous, came prepared with the proper equipment. They stuck to the original estimate and they left us with a quote to resolve the issue. We are waiting to do stage two because of the cost at this time.
Description of Work: Our main drain line has been giving us trouble ever since we bought the place ten years ago. They ran a probe like thing to locate the area that was giving us trouble. They did locate the problem and fixing that will be stage two of the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JOHN K.
11/2007
1.0
plumbing
  + -1 more
Their quote was $1,675 and they told us it would be a 12 hour job. The company sent from home owner's insurance did the work in 3 hours for $675.
Description of Work: They gave us an estimate to repair a leak coming from the second floor bathroom.
Rating CategoryRating out of 5

JERRI S.
07/2007
5.0
drain cleaning
  + -1 more
They did a really good job and they fixed it fast. There isn't really to much else I have to say.
Description of Work: They unclogged my bathtub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MELISSA C.
04/2007
5.0
plumbing
  + -1 more
They are prompt, know the business and don't try to sell you more than you need. They will teach to do it yourself next time if you ask.
Description of Work: We have used them for years. They have done jobs ranging from switching out toilets, garbage disposals, and blockages. They may cost a little more then others but you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOHN S.
02/2007
5.0
plumbing
  + -1 more
Carl was friendly and knowledgable about repairs that I needed. He arrived at the time he was supposed to be here. He explained what he was going to do and how much it was going to cost. He made me feel very comfortable in knowing that he was going to do a good job and he did! He cleaned up and left the place looking like he was never here. And the shower does not leak any more! I would highly recommend this company for all your plumbing needs.
Description of Work: Carl came out and I told him our shower was leaking. He said that I would have to have the stems and seats replaced. They were the original ones from when the house was built in 1991. Carl said that over time, they wear down and will eventually need to be replace. I also asked him to replace the ones in the second shower and in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2

Contact information

320 E Katella Ave # P, Orange, CA 92867

http://www.bcpsi.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Water Heaters,
Gas Grills

FAQ

Biard & Crockett Plumbing Services Inc is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 4:30 PM

No, Biard & Crockett Plumbing Services Inc does not offer free project estimates.
No, Biard & Crockett Plumbing Services Inc does not offer eco-friendly accreditations.
No, Biard & Crockett Plumbing Services Inc does not offer a senior discount.
No, Biard & Crockett Plumbing Services Inc does not offer emergency services.
No, Biard & Crockett Plumbing Services Inc does not offer warranties.
Biard & Crockett Plumbing Services Inc offers the following services: Repairs and installation plumbing fixtures, sewer & drain piping, gas piping, water piping, slab leaks, glass enclosures, water filtration & water heaters.

Contact information

320 E Katella Ave # P, Orange, CA 92867

http://www.bcpsi.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 4:30 PM