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Pool Supply Unlimited

Pool and Spa Service

About us

Specializing in swimming pool equipment installations. We have over 20+ year pool experience. Pool Supply Unlimited has 15 dedicated Pool Professionals to make sure the Job is done Right!

Business highlights

15 years of trusted experience

Services we offer

Pool Supply Unlimited offers installation of various pool equipment. I.E. Pump, Filter, Heater, Automation, Salt Systems, Lights.

Amenities



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
Showing 1-1 of 1 reviews

John F.
08/2018
1.0
pool cleaners
  + -1 more
I rarely write reviews - except when inspired to do so. It usually aligns with an extremely positive experience or the opposite. This experience was the opposite. Only purchase from this company if you are willing to take a monetary loss over any issues that may arise with your purchase. Here’s the timeline of our UN-positive experience: 1. Pool heater arrives damaged 2. PSU argues we did not follow shipping protocol (untrue) 3. PSU makes us pay for return shipping 4. PSU freighter choice shows up without proper lifting equipment 5. Father (75 years old) helps load heater onto truck 6. Father (75 years old) complains and is verbally assaulted by PSU freighter choice 7. PSU refunds us only a portion of our total 8. PSU charges us a restock fee for a damaged heater they can’t resell 9. Three week experience thus far 10. We’re out $340 and still need a new pool heater The entire experience is documented with emails and pictures. They took a defensive stance on a shipping procedural technicality that simply wasn’t true. This company plays defense over costumer service and the right to get what you paid for.
Description of Work: New Pool Heater (arrived damaged)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$2,100

    Contact information

    1426 E. Spruce St., Ontario, CA 91761


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Pool Supply Unlimited is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Pool Supply Unlimited accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Pool Supply Unlimited does not offer free project estimates.
    Yes, Pool Supply Unlimited offers eco-friendly accreditations.
    No, Pool Supply Unlimited does not offer a senior discount.
    No, Pool Supply Unlimited does not offer emergency services.
    No, Pool Supply Unlimited does not offer warranties.
    Pool Supply Unlimited offers the following services: Pool Supply Unlimited offers installation of various pool equipment. I.E. Pump, Filter, Heater, Automation, Salt Systems, Lights.

    Contact information

    1426 E. Spruce St., Ontario, CA 91761


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed