Clear Coast Construction

unknown

They did not always send in the most competent or appropriate personnel to complete jobs. General carpentry people were sent in to handle cleaning up floor installation problems. Plumbing people were sent in for demo work on the floors. As a result a good number of jobs had to be redone to get it right.

They were fabulous. They did a great job and were a pleasure to deal with. A different craftsman did each job and field supervisors and customer service people were constantly in and out of my house to make sure I was happy. This whole process took a couple of weeks right through the holidays, so it was a stressful time to have to deal with this. But each person's friendliness and professionalism made it that much easier to deal with. Many of the workers went above and beyond. I would use this company again in a heartbeat.

Bill= Estimate, then they gave me an itemized bill with the cost of each service done, we didn't inspect it before we paid, but then we realized some services were never done or some of them were charged twice. I have the right to a refund for services not done.

Work was completely quickly, and actually finished ahead of schedule.

unknown

It went fine. I tried to go through my home owners insurance company but they were unresponsive. It was a Friday of a 3-day weekend, not that that should have mattered. Since I couldn't get a response from them I went to Angie's List and came across this company. They packed up materials and furniture, hauled it off to storage and then repaired the damage.

unknown

When they were working, we had a good experience. They were recommended to us from a plumbing company. Chris Harper is the guy I dealt with. It took 2 1/2 months to finish the job. It took him a long time to finish the work and because of the time frame, I lost a tenant. They never sent me a receipt saying they were paid in full.

Horribly- because the carpet pieces were thrown out and couldn't be matched, we had to tear out the bonus room carpet to patch the areas. Clear Coast says the insurance company is responsible for "pre-damage restoratin of flooring". Yes- insurance company would replace carpeting WITH SIMILAR CARPETING...who wants different carpet on the same Level of your home? Bedrooms wouldnt have matched... Summary: Spent WAY MORE MONEY than we got from insurance. Clear Coast chalked it up to miscommunication (said I "misunderstood", which was an insult) Had the privilege (NOT) of arguing with the owner and another rep.who were soooo uber unprofessional This company is not on the "up and up"

My primary bath was a mess. I found loose tiles all over the floor and it was obvious the toilet was leaking and was also loose from its anchor bolts. I thought all I needed was a quick bath remodel and everything would be back to normal in a week. I started to do the demo myself and found that the problem was much bigger than I thought. The sub-floor was rotted, there was mold and the tub hardware had seen its better days. The electrical was suspect and it certainly needed a new exhaust fan as the present one was screaming like a new born baby. The week that I thought it would take for me to complete the remodel was just not the case. I knew there was much more extensive work needed after I ripped up the floor. I called out Clear Coast and Chris showed up on time and reviewed the problem. From our first meeting I had a feeling that Chris would be the contractor I chose. He talked me through all the options and explained the pros and cons of each. I felt very comfortable with Chris and his team. Every step of the way he kept me well informed of his progress. Chris and his team performed their work in a very professional manner and always left the job site at the end of the day clean and free of debris. I always knew where I stood with him as he communicated with me both via phone and email. I am totally pleased that I chose Clear Coast Construction. My bathroom is better than new and Clear Coast played a major part in getting it back together in a very short period of time. Kudos to Chris and his team! I could not be happier.

I arrived at my son's home to discover an ugly mess in the main bathroom. Tiles were loose around the toilet and throughout the rest of the bath. The previous owner had used some 30's style tile in several different colors that I could not even begin to describe. The floor felt spongy in places but I figured that's how all older homes are that have a crawl space and are over 50 years old. I told my son it was time to remodel and I said we would begin the project the next weekend. I figured it would take about 4 days to tear out the old tile and install greenboard on the walls and then re-tile the shower in a more up to date motif. The house was built in the late 50's and certainly needed a little tlc not only in the bathroom but all over. But those projects are for another day and time and another story. My son and I went to the local building supply and bought what I thought was all the material necessary to to a semi-remodel. I was not planning on tearing everything down to the studs but as it ended up that is exactly what I had to do. We began the demolition one bright Saturday morning and tore some of the existing drywall off the walls with little problem. We next tackled the floor and that was a bit more of a challenge...the tile was attached to cement board which had been laid over linoleum. We hacked and banged our way through the cement board and finally reached the subfloor. Gawd what a mess!....it was water soaked, soggy, soft, spongy, and mold ridden!....at that point I put a hold on everything as I knew full well we had more than just a small remodel on our hands. I did what every good homeowner does and cursed for the next half hour or so but then calmly proceeded to the computer to try and find plumbers and or restoration experts in my area. At that time I did not belong to Angie's list but through some very fortunate googling tactics I came up with a list of 5 plumbers in my area. The first company I found was across called Clear Coast Restoration. I called them and was promptly given an appointment date and time. I also received the similar appointments from the other 4 companies. One of these other 4 companies boasts to be the largest in the area and the most knowledgeable, price competitive, quality work, etc etc etc,...we all have heard that one before. As a matter of fact when he came out to look at the job he acted as if was too small a job and simply did not want to bother with it. When I followed up with him a week later because I had not received his bid he barely remembered who I was and told me he would get back to me. You guessed it, I never heard from him again. I eventually selected Clear Coast because their bid was fair and reasonable, they gave me several options, they were not pushy or demanding and most of all they seemed clearly concerned about my "little job". When Chris first arrived from Clear Coast (and I might add he was at the house on time and ready to work) he was prepared to install a new tub and re-do the plumbing. As he got into the work he confirmed what I had suspected...we had mold. He explained to me what had to be done before he could proceed. He also mentioned that I should contact my insurance agent for possible claim filing. I would have not thought of this and because of this suggestion Chris has saved me big big bucks. Clear Coast's mitigation expert Jason arrived at the house and we sat and talked about what we had found. He was not in a rush and took enormous pains to explain to me the procedure that I needed to go through, including testing for asbestos and lead. That was scary because if I had those substances in the house then we are involved with the EPA and that means more time, more extension remedial work and MORE money!. Luckily the testing for those substances was negative and we proceeded with the mold remediation. After 3 days the remediation was complete and we proceeded with fixing the subfloor and sistering some wood to the old studs surround the bathtub. Clear Coast has all the necessary trades to complete any job....large or small. The carpentry work was done very professionally and in a timely manner. I watched all of Clear Coast's staff work on this project and they all are professionals in their trades working quickly, cleanly and in a very organized efficient way. I must also say this...as the project continued I went back to Clear Coast on several occasions asking for modified bids to add/delete/modify items on the original quote. I did this mostly to Chris and he handled all those questions and changes with no problem whatsoever. I never had to follow up with any of Clear Coast's people. They were there with the answer as quickly as I asked the question. I was extremely LUCKY to find Clear Coast to restore order to my life. These guys are professional, personable and trustworthy....something near impossible to find today in a contractor. Would I recommend them or use them again?....H*** YES!!!