Pro Tech Appliance

Appliance Repair, Appliance Repair - Small

About us

Pro Tech Appliance in Oceanside is a family based, local appliance repair company specializing in refrigerator repair, washer & dryer repair, dishwasher repair, oven repair, and stove repair. The company is run by Jason Gomez and his wife Shadani who live in Oceanside with their 3 children. Additional Email - protechappliancerepair@gmail.com. Additional DBA - Pro-Tech Appliance Repair.

Business highlights

23 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Washers, dryers, refrigerators, freezers, cook tops, ranges, wall ovens, ice makers, combo washer & dryer units, garbage disposers, dishwashers, trash compactors & microwaves repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 108 reviews

Richard C.
02/2024
5.0
appliance repair
  + -1 more
Fixed the oven quickly and was careful not to scratch my new kitchen floor.
Description of Work: Replace igniter in gas oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Curt S.
08/2023
5.0
appliance repair
  + -1 more
Great service and wonderful attention to detail. Thank you!
Description of Work: Fixed a faulty switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$140

Debra E.
12/2021
5.0
appliance repair
  + -1 more
This was the first time I've use Pro-Tech and I was so pleased. I received same day service and the repairman was on time and professional. He diagnosed the problem and was was very efficient with the repair. I felt the charge was fair and the overall service excellent. I will be happy to refer this company, not only based on excellent service, but I look for opportunities to support family owned, local businesses. Thanks, Pro-Tech
Description of Work: Refrigerator water leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JIM S.
07/2021
5.0
appliance repair
  + -1 more
Pro Tech Appliance is truly a business that wants to have happy customers. Jason showed up on time and spent a lot of time educating me on the different options to fix my wine refrigerator. I ultimately decided that it wouldn't be worth trying to fix, but was blown away at how helpful he was - as compared to my typical experiences where the repair guys just want to get in and out as quickly as possible. I will definitely call Pro Tech again next time I have appliance issues. Class operation. Thanks.
Description of Work: Repair wine refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron B.
09/2020
1.0
appliance repair
  + -1 more
Nobody even gave me a call. Waste of time. And can’t figure out how to get off your email list Useless
Description of Work: Everything

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Pro Tech Appliance
I understand your frustration, but I believe your dissatisfaction is directed to the wrong entity. You are outside of my service area. Not sure how, when or why Angie’s List expanded my area on my profile, and consequently directed you to me, but here we are. I’ve already reached out to Angie’s list to assure that I don’t have this problem reoccur with anyone else. My mistake was assuming that you would be connected with a company in your area, and therefore didn’t respond. I do hope you can see and understand the problem we were placed in, and would hope that you would consider removing your negative review. At very least make some corrections. You issued an F on categories like “punctuality”and “pricing” that are impossible for you to make an assessment on since we never scheduled with you, and therefore never charged. Thanks for your consideration.

Ani D.
08/2020
5.0
appliance repair
  + -1 more
My stove door hinges needed to be replaced. No hassle. Over the phone gave me the exact price. Ordered the parts and done. Very happy and will use again if needed
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Robert J.
07/2020
5.0
appliance repair
  + -1 more
Exceptional service!!! Jason called 15 min before arriving saying he was on his way. He was on-time at the agreed upon timeframe. He quickly assessed the issue with our clothes washer. He removed the top part of the washer and discovered the balance ring was misaligned. He quickly corrected it, put the cover back on and only charged a small fee for the service call. He didn’t even charge for the repair!! I will definitely be referring this company to my friends and call Pro-Tech when I have other appliance issues!!! Thank you!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Maria C.
07/2020
4.0
appliance repair
  + -1 more
Still so so but I still have 90 days left
Description of Work: repair fridge and freezer

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$320

Benny A.
06/2020
5.0
appliance repair
  + -1 more
Jason GOMEZ, did an excellent job , very professional and in a timely manner
Description of Work: Stove, with an igniter problem, fixed it with in days when he got the part
Rating CategoryRating out of 5
Yes, I recommend this pro

Lois H.
06/2020
5.0
appliance repair
  + -1 more
Wonderful experience with Jason from ProTech Appliance. He arrived within the appointment time window and immediately knew how to bring up the refrigerator’s codes and also how to access the area he needed. He had the replacement parts in his truck and once he installed them and replaced the cover, the error codes went away and the refrigerator began cooling. Jason communicated what he was doing as he worked and showed me the new (in the packages) parts he was replacing, as well as my old damaged parts. He was totally professional, as well as being efficient and courteous. His price was reasonable and fair. He didn’t overcharge for the parts (which I confirmed from an online search. His labor rate is higher than others, but since he is skilled at what he does he is quicker at fixing the problem. I would use him again.
Description of Work: Appliance Repair - refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Emmett D.
05/2020
5.0
appliance repair, small appliance repair
  + 0 more
The repair was a new door boot for a front load washer and repair of the microwave, replacing the control board. Jason was excellent on both counts. Courteous, timely and efficient. I will definitely use him again.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Angie K.
05/2020
5.0
appliance repair
  + -1 more
Jason was professional, kind and helpful even provided tips to keep our 6-yr old machine running effectively.
Description of Work: Maytag washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Charles B.
04/2020
5.0
appliance repair
  + -1 more
For several months our refrigerator has made a knocking noise every once in a while. Unfortunately it didn't make the noise while the repairman was here, so it wasn't fixed.
Description of Work: Refrigerator noise
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristen M.
04/2020
5.0
appliance repair
  + -1 more
Very well. Came by and quickly was able to access issue and provide quote. Came next day to repair. Did not take long and Ryder works great. Very prompt and professional. Will definitely request their help in the future.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Connie C.
03/2020
5.0
appliance repair
  + -1 more
Analysis proved replacement would be more cost efficient.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

David D.
01/2020
5.0
appliance repair
  + -1 more
I needed to do water damage repair, then compressor installed...it was defective! Replacement installed then determined temperature control module was defective. It was replaced and now all seems to be working well. The contractor did a great job through this process.
Description of Work: replace compressor in wine refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Charles & Pat I.
01/2020
5.0
appliance repair
  + -1 more
Good but he was given the the wrong part so he will be back next week. He fixed it so we can still use the ice maker till he returns. Very nice man & I will recommend him to others.
Description of Work: Ice maker replacement in our Samsung refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith A.
01/2020
5.0
appliance repair
  + -1 more
Excellent service from beginning to end. Jason was very professional. He found the issue and provided me with an estimate on the spot. He ordered the parts and returned to complete the repairs. Jason was very responsive to my needs and he got the job done fairly quick. My washer works great!
Description of Work: Washer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fran G.
01/2020
5.0
appliance repair
  + -1 more
The technician was punctual, pleasant, and professional. He was neat in appearance and very considerate of his work area given that the freezer had to be emptied of all contents and then several parts of the freezer components had to be disassembled. I would definitely hire them again!
Description of Work: Installed an evaporator fan in my GE freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jane G.
01/2020
5.0
appliance repair
  + -1 more
Great. Diagnosed malfunction issue & repaired
Description of Work: Front loading washer not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard S.
12/2019
5.0
appliance repair
  + -1 more
Perfectly. Responsive. On time. Courteous. Good value, well groomed. Quick
Description of Work: Repair freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jeffrey M.
12/2019
5.0
appliance repair
  + -1 more
Responded with a technician out that afternoon. Returned the next day with parts the complete the repair.
Description of Work: built in refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mike E.
12/2019
5.0
appliance repair
  + -1 more
The tech showed up on time. He knew his stuff. He found the cause of the leak was gunk in the door seal. He removed the gunk and tested the machine. He made suggestions for ongoing maintenance that could prevent the gunk. It was all over in way under an hour.
Description of Work: Fix leak from washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill K.
11/2019
5.0
appliance repair
  + -1 more
Always called ahead to let me know when he would arrive. Very knowledgeable and professional.
Description of Work: Replace circuit board in Kitchen Aid oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon P.
11/2019
5.0
appliance repair
  + -1 more
Great! On time, neat, friendly service! I highly recommend.
Description of Work: 2 Appliance doors needed rehinging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

PO Box 4412, Oceanside, CA 92052

www.pro-techappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
44733
Trade License Locale
California
Trade License Authority
California: General
Trade License Expiration
08/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Pro Tech Appliance is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Pro Tech Appliance accepts the following forms of payment: Check,MasterCard,Visa
No, Pro Tech Appliance does not offer free project estimates.
No, Pro Tech Appliance does not offer eco-friendly accreditations.
No, Pro Tech Appliance does not offer a senior discount.
No, Pro Tech Appliance does not offer emergency services.
Yes, Pro Tech Appliance offers warranties.
Pro Tech Appliance offers the following services: Washers, dryers, refrigerators, freezers, cook tops, ranges, wall ovens, ice makers, combo washer & dryer units, garbage disposers, dishwashers, trash compactors & microwaves repair.

Contact information

PO Box 4412, Oceanside, CA 92052

www.pro-techappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM