We are your local plumbing and hvac experts. We specialize in service and repair while offering a unique approach to your individual plumbing needs. We offer a free in home inspection and registration of all your plumbing fixtures as well as hvac systems to ensure a good working condition. We provide a no hassle repair for future services of these products. Call to set up your free in home consultation today!
Business highlights
25 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Plumbing, Drain Cleaning, Repipe, Leak Detection, Water Heater Repair & Replacement, Water Filtration, HVAC, Air Conditioning Install & Repair, Heating Install & Repair, Mini Split Install & Repair, Ductwork Replacement, Duct Cleaning, Air Conditioning Maintenance, Heating Maintenance
Description of Work: On time, excellent service provided. All inclusive in Angie's listed price. No extra charges.
Rating Category
Rating out of 5
Yes, I recommend this pro
MELISSA B.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Seasonal tune-up of the heating system. |They always do a great job & are prompt & professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gregory W.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$39
S Robert D.
01/2016
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$210
Nancy B.
01/2016
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Service man delayed, but office kept in touch. Cleaned our old unit and found deterioration that promoted us to purchase a new more efficient unit from another company.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$39
Maria P.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked air conditioner using an Angie's coupon. Did thorough check and changed filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
HELMAR B.
12/2015
4.0
heating & air conditioning/hvac
+ -1 more
It went okay.
Description of Work: I purchased a "Big Deal" for Excel Air Corporation. They did the AC work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Joyce & Wayne W.
12/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$85
Ellen S.
12/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They never responded to any of my calls after I purchased the service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$40
martha M.
12/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Bought a service agreement for AC unit scheduled twice during some time, no show both times, no call, was offered a refund, never receive the refund or the service.
Rating Category
Rating out of 5
Sylvia M.
10/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Supposed to recharge the system and solve a nose coming from the fan. |Feels like a scam. Noise is back. Price didn't offset the service fee.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$600
Response from Personal Plumbing, Heating & Cooling
I am sorry that you feel scammed. I looked into the service we did for you back in July. We had found that your filter was impacted and the base of the furnace was not sealed. That was on top of your system having a refrigerant leak. That dirty filter was what was causing the noise in the furnace. You mentioned that the noise is back. This may be due to the filter being dirty again. It has been 3 months since it was replaced and we just went thru one of the hottest summers we have had in a long time. I am not sure why you have not called us back out to take a look at the system when you noticed the sound was back after 3 months. We give a 1 year warranty on work like this. We will reach out to you today to see if we can come back out and see what the problem is with the noise again. To clear up what you said about the charges; He did not charge you for the filter, or sealing around the furnace base, plus he gave you our Angie's List Discount.The standard price for the work we did was nearly $600. The technician on site did discount the job down to $454. As I stated above, we will reach out to you today. We can not correct something if we do not know about it. I am sorry we did not know you were still having problems.
RICHARD K.
10/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Ok
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$39
L Rusty B.
10/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Thorough check up of our a/c system,
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Ken L.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
ALICE M.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Installed central air conditioning. |Went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,589
Rick C.
09/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I had a problem with my A/C. Their technician came out and inspected the unit and ran a number of tests. While he wasn't sure what was causing my problem, he recommended replacing all the ductwork and a blower motor at a total cost of $2,317.00. I thought it was ridiculous to replace all the ductwork since the house is only 11 years old, and the ductwork worked fine until this year. I called in another company. While the problem was difficult to diagnose, he found that it was a bad control board and that the motor was going bad, and should be replaced. Total cost to replace both items was $470. Excelair wanted to charge me $645 just to replace the motor. This company only charged $250. Bottom line is I felt I would have been totally ripped off if I had gone with Excelair.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$75
Response from Personal Plumbing, Heating & Cooling
I am so sorry you feel as if we were taking advantage of you. Although I cannot compare pricing between different companies, I can provide explanation of our diagnosis. As you mentioned, finding the problem was difficult. I realize that another company came out and replaced a circuit board and blower. Although, it is very rare that both of these items would fail at the same time. Usually it is one or the other. We too found that the blower needed to be replaced. We actually quoted you on upgrading to an ECM motor, which is why it was so much more than the other motor, which was a standard PSC motor. This ECM motor would have cut your operational cost down considerably. Which is the main reason we offer the upgrade instead of the high energy cost of PSC motors. It may cost more up front, but you are saving money every time you use it. Next we looked for "reasons" why this motor would fail. The leading cause is either “age” or “poor air flow”. Given that your system is newer we looked at the “air flow”. We did not arbitrarily state that you needed new ducting. On the invoice we left with you, we showed you the calculations that clearly shows that your ducting is undersized by nearly 25%. Your supply ducting is only capable of delivering 1160cfm. Your system produces 1400cfm. This increases the load on the fan motor (high static pressure). This also reduces the amount of air across your indoor coil. That reduces the capacity of the system. So your 3.5 ton system can only provide about 3 tons of air...again...costing more to operate. I realize your house is newer, but that does not mean the ducting was sized properly for your A/C. Granted, it should. But again, we showed the calculations that shows that it is not sized properly. Sure...it will "work", but it will cost more and parts like fans can fail prematurely. My point is that we were not trying to rip you off. If you don't correct the "cause" of the problem, then the problem will eventually come back. We only pointed out the existing problems with your system and offered the best "long term" solution.
Chris B.
09/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: Cleaned, tested and inspected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Ron and Jean G.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Date of service- 6-29-15. Cost of service-$400.00
Rating Category
Rating out of 5
Yes, I recommend this pro
Cynthia F.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey S.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$185
Sandra R.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Bertha L.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: checked proper working condition of air conditioner. Lucas was knowledgeabe, professional,polite and personable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34
Irene R.
07/2015
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Serviced air conditioner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$39
Fernando B.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Polite and knowledgable technician performed an inspection of our AC system and everything went well. He was late by at least an hour since they gave us a service window of 10 to 12 pm and he arrived after 1pm. However, Excel Air called ahead to warn us of the delay since technician was busy with a longer than expected service call prior to ours, so I appreciated the phone calls.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Water Heaters,
Insulation,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening
FAQ
Personal Plumbing, Heating & Cooling is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Personal Plumbing, Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Personal Plumbing, Heating & Cooling offers free project estimates.
Yes, Personal Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Personal Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Personal Plumbing, Heating & Cooling offers emergency services.
Yes, Personal Plumbing, Heating & Cooling offers warranties.
Personal Plumbing, Heating & Cooling offers the following services: Plumbing, Drain Cleaning, Repipe, Leak Detection, Water Heater Repair & Replacement, Water Filtration, HVAC, Air Conditioning Install & Repair, Heating Install & Repair, Mini Split Install & Repair, Ductwork Replacement, Duct Cleaning, Air Conditioning Maintenance, Heating Maintenance