Before going over to Oceanside, I went to San Diego hardware and found a replacement hinge which was not exactly the same as the one that was broken. They came in various lengths and the hardware store man didn't know which one I should get I called Connie at D&J and she talked to the man at the hardware store and gave advise on the length to purchase. Then I brought the window to D&J to get an estimate of whether it could be fixed with the hinge I bought. Connie took a look and said yes, in fact you could try it yourself. However if we could not make it work, they would still come out on Friday to fix it for us. After we tried it, with some initial difficulty in fitting the window exactly, we were able to fix it ourselves, with some trial and error. So, we canceled the appointment because we didn't need them anymore. However it was really good knowing that they were there ready to help in case we needed them.
Description of Work: We had a casement window hinge broken, and called around several places. Only D&J said that they could repair it. Other companies all recommended replacing the entire window. D&J said, this doesn't sound like you need the entire window replaced, it is only finding the right part that may be the problem. It might have taken weeks to order the correct part, but they were glad to come over to take a look. In order to save time, she suggested that I take the window off and bring it over so that we could see what part is needed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$110
CATHY J.
09/2004
4.0
screen repair
+ -1 more
IT IS THE LOCAL REPAIR SHOP. MY BIGGEST PROBLEM IS THE LIMITED HOURS THE SHOP IS OPEN, BUT THEY HAVE GOOD QUALITY WORKMANSHIP AND MATERIALS.
Description of Work: THEY REPAIRED & REPLACED SCREENS.
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Service Categories
Screen repair,
Glass and Mirrors
FAQ
D & J'S PAINT AND GLASS is currently rated 4.2 overall out of 5.
No, D & J'S PAINT AND GLASS does not offer free project estimates.
No, D & J'S PAINT AND GLASS does not offer eco-friendly accreditations.
No, D & J'S PAINT AND GLASS does not offer a senior discount.
No, D & J'S PAINT AND GLASS does not offer emergency services.
No, D & J'S PAINT AND GLASS does not offer warranties.