I'm very pleased with the work completed by Darren, he started with providing a very competitive estimate, explaining in details available options, setting a timeline. Very responsive and prompt. Excellent quality of the work completed for a very reasonable price.
Description of Work: New garage door installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Melanie O.
07/2019
1.0
garage doors
+ -1 more
They take advantage of an old lady. Good thing that I have found other company who gave me a very reasonable price. Your AAAA QUALITY GARAGE DOOR CO is $12,000 more expensive than the company I have found.
Description of Work: Gave me a quote for installing a new garage door.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$16,000
Response from AAAA QUALITY GARAGE DOOR CO
Sorry [Member Name Removed] you feel that way and so much that you would give such a horrible review. Im glad you got your door done and are happy. I would like to point out I quoted more than one door for you. The most expensive was $1825. The least was $1050. Im not sure what door you ended up with or who you went with but I can assure you there wasn't any trying to take advantage from me!!. I provided you with our regular prices and gave you a discount. You had indicated you already had a lower quote. I said to try to make sure you compare apples to apples. Anyhow we definitely don't deserve a bad review from you especially one that is not true and accurate
Barbara R.
09/2018
5.0
garage doors
+ -1 more
Darren looked at my old garage door and discovered an old spring and and without much todo replaced the broken one. He saw what was needed and just did it on the spot. He answered all my questions and I knew I could rely on his promise to have the work done two days later. Within two days, I had a new door installed. Darren tested it until all was working properly and explained all I needed to know. He was friendly and straightforward, and I would have him anytime to help me out.
Description of Work: Replace garage door and opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon S.
08/2018
5.0
garage doors
+ -1 more
Installation went fine. Workman was congenial. We noticed what we thought were dirt smudges after installation but later when I tried to wipe them off I discovered they were areas of missing paint. I'll have to contact AAAA on Monday and see if there is any remedy. I hate to install a new door only to discover the paint is chipped. Does Angie's List have any guarantees concerning such things? I did find AAAA on Angie's List. Otherwise OK, but it is a shock to see a different door there after 27 years with a wooden lift door. Sharon Schneider
Description of Work: new garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
VICTORIA E.
07/2018
5.0
garage doors
+ -1 more
Daren called to tell me he was running a few minutes late, gave me a new ETA, and showed up as expected. He did the work quickly and efficiently. He also assisted me in changing the exterior lock PIN . We've been dealing with AAAA since 2009. Daren tells you the truth. He won't push you into things you don't need or can do yourself. We highly recommend AAAA.
Description of Work: replace back-up battery and door inspection/maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Everett S.
04/2018
5.0
garage doors
+ -1 more
Called on Wednesday afternoon for appointment. Appointment made for Thursday 8 am to 10 am. Repair person arrived at 9 am on Thursday, immediately explained what was broken and provided prices to repair or replace. I chose to replace. New lift master was in truck -- Installed and tested in under an hour. Price in my opinion very reasonable. Highly recommend AAAA Quality Garage Door Company.
Description of Work: Garage door would not open
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine A.
03/2018
5.0
garage doors
+ -1 more
I was given two options: replace the door or replace the hardware. I chose to replace the hardware. They were fair, freindly, competent and professional.
Description of Work: repair of broken cable
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
James B.
10/2016
1.0
garage doors
+ -1 more
AAAA quoted $800-980 to replace the garage door. I made a visit to the rental unit and corrected the angle of the photosensor. Six months later there have been no issues.
Description of Work: Without my knowledge my Property Manager called out AAAA for a quote on a garage door issue reported by a tenant.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
$980
Response from AAAA QUALITY GARAGE DOOR CO
We provided a Free estimate for replacement of a door we think should be replaced. There was no work performed there was no cost It was free. Never have we recommended to replace a door because the sensor is out of adjustment!!! It is a professional opinion! There is absolutely no reason to have even risked loosing a business relationship for this kind of behavior especially with a property manager!! Had this person gave us the opportunity to meet and explain to him what the reason was to recommend replacement I likely wouldn't be writing this :)
Mike & Shirley F.
06/2016
5.0
garage doors, doors
+ 0 more
unknown
Description of Work: Installed new garage door with opener. Disposed of old garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Xing L.
12/2015
5.0
doors, garage doors
+ 0 more
Prompt replacement of garage door springs. The door works smoothly. Great communication.
Description of Work: The spring of our garage door was broken. Darren, the owner replaced the springs the same day the quote was accepted.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
MIKE W.
11/2015
5.0
garage doors
+ -1 more
unknown
Description of Work: Replaced garage door. Excellent job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Miko T.
11/2014
5.0
garage doors
+ -1 more
Outstanding! Good communication! Made recommendations for the future. Answered all my questions.
Description of Work: Garage tune-up, replaced springs, new rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
ROGER H.
03/2014
5.0
garage doors
+ -1 more
This is an example of rare good service. The Service team arrived within the promised window. They were able to provide same day service! Darren and Matt were professional, and courteous. They troubleshooted on the double door and within 20 minutes had determined a number of problems. Darren knew garage doors; this was very evident from my personal knowledge of adjustment and replacement. He identified a major problem with the door that only a professional with experience would be able to see. They provided and installed replacement parts, and then adjusted the spring torsion, roller track and cables, opener force and open/close distance. All work was completed within one hour. They went through a 19 point service check list and made additonal recommendations and observations without trying to 'hard-sell' additional work.The cost beyond a general tune-up included a very needed spring replacement that I can vouch for was absolutely necessary. I would use AAAA Quality Garage Door Co. again. I recommend them without reservation. I was very happy with the competitive price, and honest service.
Description of Work: Tune up garage door: troubleshoot, advise on solution, install new springs and guide plates and bottom hinge brackets, adjust door and roller tracks, adjust electronic opener, inspect various elements of the door system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Sandy E.
02/2014
5.0
garage doors
+ -1 more
The weather stripping wasn’t lying flat so they came back out to fix that. While doing that something was damaged, so they need to come back out a third time. They were very nice. I’d recommend them.
Description of Work: I purchased a $109 Big Deal for a garage door tune-up, roller replacement, and new weather seal. They performed all the Big Deal services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Sandy E.
02/2014
4.0
garage doors
+ -1 more
They performed all the Big Deal services. The weather stripping wasn’t lying flat so they came back out to fix that. While doing that something was damaged, so they need to come back out a third time. They were very nice. I’d recommend them.
Description of Work: I purchased a $109 Big Deal for a garage door tune-up, roller replacement, and new weather seal.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Michael B.
02/2014
5.0
garage doors
+ -1 more
.
Description of Work: Full service on garage door, replace rollers, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Aretha J.
02/2014
4.0
garage doors
+ -1 more
technician was on time and courteous.
Description of Work: serviced garage door. replaced seal on garage door. suggested other work that needed to be done in future
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$109
Richard W.
12/2013
5.0
garage doors
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Susan F.
09/2013
5.0
garage doors
+ -1 more
We got several estimates on replacing our garage doors with ones that we had seen and loved. Wow what a difference it made we just love the doors and the price and service was exceptional.
Description of Work: Replaced current garage doors and opener with beautiful new garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,850
Barbara A C.
07/2012
2.0
garage doors
+ -1 more
I'll spare you all the details of the approx. dozen calls between the two manufacturers, another installation company and Diamond Certified. I hired this company because they had good reviews on Angie's List and Yelp, Better Business affiliation with A rating, and A rating with Diamond Certified. Foolishly, I thought that meant something, but you can never ask enough questions and trust all the ratings. My new question to contractors will be "What defects can I expect in the new product". No customer should have to read the manual and check with so many sources to get a job completed. This was extremely disappointing. The only reason I didn't give them an F was because it actually could have been worse, and I did get $150 back. I learned to never write a check, or pay in full before a job is finished. They also pulled out a small piece of wood and caused what seems to be minor damage to the support board when ripping out the shelves over the garage door, but said they'd seen those boards in a lot worse shape. I think an extra 30 seconds of care would have prevented pulling the wood out. They had a lot of laughs and fun installing the door, and seemed really pleasant to work with; I should have been reading the manuals to check their work before they left - who does that?! And taking a month and a half to complete the job was very frustrating. The original price was $1575, and the check was cashed immediately. Note: CHI said most panels come with little scratches because human beings are involved. Liftmaster said the light cover, which is slightly warped, probably came that way because they're made in Arizona and it was hot in March while it was shipped. They said I could heat it with a hair dryer and reshape it to fit better. I guess quality is a thing of the past.....
Description of Work: 3/28/12 Removed old garage door and springs, opener, and removed a few wood shelves above door to accomodate new panel door. Installed panel door and opener. Two panels badly dented. Paid in full with check as preferred by Darren (Ted) Hodges, owner, I regret. 4/4/12 Came back to replace two damaged panels. New panels had small chips. Requested matching paint to fill in the chips and was shown more scratches on other panels I hadn't noticed yet. Darreen said he'd come back 4/6 with paint, but didn't show up or call. 4/16/12 While awaiting Hodges' call and return for over a week after the no-show, I called CHI, the garage door manufacturer to request the paint. I also found another two problems with the door installation. I called Darren Hodges who actually was in the neighborhood and came over in 15 minutes with the paint; no excuse for the no-show. I requested he install a clevis pin that fit through all the metal supports, and he suggested he remove the support so the pin would fit. I insisted he install a pin that fit the support and he agreed to get one reluctantly. One of the bolts on the lift arm was very loose, and he was fixing it, I thought. By the end of April he hadn't called back, and the opener seemed to be shacking a lot, and one light cover popped off. I called Liftmaster to get advice a few times after reading the installation instructions and finding more problems. 5/3/12 I had another company Liftmaster recommended check the installation for any additional problems, which they fortunately did free (I will be using them for any future services). Another bolt was missing, the opener needed a third support to brace it properly, and the bolt Hodges supposedly tightened was still loose. 5/16/12 Hodges sent Mike over to finish the installation, with a check I requested for 10% off the total I paid 3/28 for the many hours and trouble I went through checking to make sure the installation was done properly.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$1,500
Response from AAAA QUALITY GARAGE DOOR CO
Unfortunately I was unable to make [member name removed] happy. This was a custom install on an old house and although the job came out perfect in the end there were some mishaps along the way. I apologized for our short comings and refunded some money on an already largely discounted job. I was honest about everything and never tried to deceive her in any manner. I am confident that our product and installation will eventually in time prove themselves to [member name removed] that they truly are high quality . My last contact with [member name removed] was to let her know how sorry I was for our short comings regardless of if I thought they had merit, and to let her know if there was anything else we could do to ease her frustration , to let me know and I would take care of it if possible.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage Doors,
Doors
FAQ
AAAA QUALITY GARAGE DOOR CO is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 AM
AAAA QUALITY GARAGE DOOR CO accepts the following forms of payment: Check,MasterCard,Visa
No, AAAA QUALITY GARAGE DOOR CO does not offer free project estimates.
Yes, AAAA QUALITY GARAGE DOOR CO offers eco-friendly accreditations.
No, AAAA QUALITY GARAGE DOOR CO does not offer a senior discount.
Yes, AAAA QUALITY GARAGE DOOR CO offers emergency services.
No, AAAA QUALITY GARAGE DOOR CO does not offer warranties.
AAAA QUALITY GARAGE DOOR CO offers the following services: Commercial & Residential Maintenance Replacement & Repair Services For Garage Doors & Operating Devices