Universe Painting

Our management company helped us select Universe for an HOA project to paint many of the common areas in our building, including all of the doors, stair edges, exterior pipes, a wall at the entry, and exterior other metallic fixtures. While the manager, Cesar, was very friendly and seemingly attentive, the work performed by the crew was far below acceptable quality. Their preparation of the doors, frames, and frames especially, to be ready for painting, their lack of protecting surfaces from overspray, and their lack of managing use of the stairs until the paint was dry contributed to a general chaotic atmosphere that required board members to spend a lot of time with them to express our, reasonable in my opinion, basic expectation of quality, which was just not understood or at least followed. It took them 2 weeks just to paint the stair treads and after spending a few days painting the doors on the 3rd floor, they WALKED OFF THE JOB and provided no notice to the board or anyone else on site. We were later informed by our management company that the crew didn't believe that they were capable of finishing the doors to an acceptable level of quality. ZERO communication was provided and we have a signed contract. I would NOT recommend Universe if you're expecting quality results or general professionalism. Beware they may just quit and leave you with a partially finished mess!

It went well. There was one mistake and the company was very responsive in offering to correct it. I have used them before too and they have the best price and good service.

Great, very professional, friendly crew, cleaned up well every day. My house was a very tricky house to paint... tall house, steep roof, dormers, you name it. They did great!