Sattler Electrical Service

There is a lot more involved and I do not know what, if anything, Rattler and my contactor did to resolve it. I estimate Sattler was on the job about 5 years ago. I have had no other dealings I can recall with him since he was here.

Satisfactory.

Very smoothly. Professional, efficient crew. Good communication throughout.

Prompt response, proper estimate, quick to be on site, and job completed in the allotted time - what more can you ask for?

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Its a very memorable experience. All the houses across my street have had major repairs, fortifications and all that sort of thing. I spent over a hundred thousand dollars on my foundation. Sattler came out and actually performed work that I was never even advised, major electrical work. I didn't need it, I didn't order it. I was with him and the contractor as I toured the house for the things that we needed done. Anyway he went ahead and performed thousands of dollars worth of work and billed me for it. For example in my garage where I have a wood chop, they put in 5 circuit electrical system where I'd done fine with just 220 amp switches and that was like 25,00 dollars. When we did the tour of the house, we did more than one, I told him that I needed a cost per item on part and labor and he never once gave me that and when I voiced it like for the fifth time, my contractor said, "don't worry Jackson, I'm going to take care of this." His people had gone under the house and screwed up some wiring, which caused a burn out on my main box. I think Mr. Sattler is a very dishonest person and he needs to be watched if he's on your property. There's no telling what he's going to be doing. There's no time that I ordered the extraordinary things that he put in. The electrical bill should have been much lower without the additional things. The contractor had some dependency issues that interfered with everything. Even though he came highly recommended, he knew what he should do and he had the knowledge but he just had other things in his life that kept him from doing it. The iue has been resolved only because I had to turn my head the other way and say life goes on. It was becoming a real problem. For me I wasn't dealing well with it because my wife had died during the job and I was an emotional wreck.

They did excellent work and they charged outrageously high prices. My contractor later said that they did excellent work. They just did their work efficiently. It was excellent work and they did it quickly and efficiently.

They were fine. They were knowledgeable and they knew what they were doing. I had confidence in them. They did a good job. The price was in the $200 range. It seemed to make sense given the time that they were here. It wasn't super cheap, but it seemed to be a reasonable cost. Their responsiveness was good and their punctuality was fine.

It was fine. They were extremely professional and extremely expensive with the estimate. If you want a really professional job, it costs a lot of money. They were very thorough, they were here for half an hour, and they explained everything to me so that was very good. I had to pay $220 for the estimate and the service was about 3 times as much as any of the other estimates I got. They were really, really expensive compared to everybody else. If the price is right, I would use them.

It went okay. It turned out that they are expensive so we ended up not doing anything. They seem professional and that was fine and that was not an issue. I don’t think that I needed the work done pretty badly because they were so expensive.

I received estimate on phone of $500; when arriving on site and looking at the job, estimate was increased to $750 with contract reading that it could go as high as $2k. The final invoice was $1850, which included approx. $95 materials, and the rest labor. Was charged for 9+ man-hours for this pretty basic job! I have never received a more inflated, unrealistic invoice for service in my 35 years of home ownership! I started checking with other electricians and the CA Contractors License Board, and lo and behold, he lowered the price.

I have used Sattler Electrical for all my electrical work. Sid Sattler is courteous, articulate in explaining the work, and his crew is fast and experienced. Cleanup afterwards was great.

Worst experience with a service provider ever. Had asked for installation of cat 5 wiring for internet service and received an estimate of approx $500 - $1000 to be billed on a per hour basis. Two men showed up, one was the assistant, each were billed to me at a price of something like $125 an hour-- $125 an hour for the assistant?? So after 4 hours, which was about 8 "man hours" nothing had been accomplished, there were periods of 15-20 minutes where it looked like the guys had either fallen asleep or left for a break. After watching this bumbling slow motion "work" for some time I realized that they had, in 8 "man hours", managed to break a hole in my wall and draped wire around which was connected to nothing. I asked them to please pack up and leave, paid a "discounted" $800 for nothing, and called a real electrician from another company to please come in and finish the job. The real electrician was able to do the job with one man in four hours which was billed at $85 per hour, and I then proceeded to close up the useless hole in my wall created by Sattler. These guys are incompetent and overpriced, and I cannot imagine a worse combination. Avoid this company.

They were very professional and they came on time. They came in within my budget as well. Scheduling was easy and they were able to come out to home quickly. There were four technicians and it took about two days to complete work.

I thought that the $250 for an safety report that I did not receive a little steep. It seem more of a costly estimate.

As I explained in the box above, the electrician did an excellent job. He put my mind at ease as soon as he walked in and took a look at the outlet in question. It took less than a hour start to finish,

Mr. Sattler scheduled an apptmt and brought another electrician along. They never touched the two things I wanted done during that initial visit. He barely listened to what I ask him to do, but proceeded instead to examine every aspect of my home's electrical components and tell me I needed at least a full day of two electricians' time to fix other things or ignore them at my peril. For example I had an extension cord running to a lamp in a corner of the garage, and he opined that it was a hazard, though technically not against code. I had to agree to four more hours (total of six) just to get my two original items fixed. Fortunately Sattler's employees who did the actual work a week later were excellent, nothing short of wonderful.

Sid removed the old inverter and installed a new one that I had purchased from the manufacturer. He was very professional. he did acknowledge up front that he didn't have solar panel inverter expertise but could follow the instructions manual which I provided. When he was done it was dark so we couldn't fully test it (sunlight is required for it to come online). But next day it reported an error. I sent Sid a few e-mails and he responded to some of them and said he wasn't sure what the problem could be. Finally I read through the manual and saw that two wires were installed backwards and another one was in teh wrong slot. I opened it up and sorted it out myself.

They said their was a short in my light on my over head door. They wanted to charge me an extreme amount. I called a contractor and they fixed it for $40.

Don't let that voice put you off. Sid is a real gentleman.

I included the answer in the question above.

The owner visited my house for over an hour and gave me time and material estimates for 5 jobs. I asked for only 2 of the jobs to be done on the morning after receiving the estimate. 3 workers spent just over 3 hours at my house. I was also charged over an hour and a half for "loading the van" and travel for all three workers (~5 person-hours). I was also charged 1 hour for the time the owner spent at my house and writing the contract and another hour for the time he spent supervising his crew even though he didn't visit my house on the day of the work. In all, I was charged for 15 hours when the crew spent 10 person-hours in my house. The owner gave me a detailed breakdown when I complained, but he didn't think the charges were unfair. The address of the business is a 7 minute drive from my house according to Google maps.The owner did not tell me where his shop is, other than to say it was farther away. The contract stated that I would be charged for all time spent on the project. I feel that charging me for 5 person-hours of time spent away from my house was excessive.

He arrived on time. All of the work went very well. He was friendly and very informative about everything he did.