GLENVIEW KEY & LOCK

They provided my a quote over the phone, then came out on time and did everything in a very quick and professional manner. I would definitely use again and recommend.

Very well.

Went from time of arrival to time left just the way it should. Did the work, cleaned up, tested the new keys with the locks and off he went and I was happy with the work and the employee.

My experience with Glenview Key and Lock went very smoothly. It was really, really good. He did the job really quick and he did it well. I was comfortable having him work on my locks. In the beginning I was like he can open all of the locks in my house and my husband said they can open the locks in the entire city, because they are locksmiths.

I was completely satisfied with the work that was done. They showed up at the scheduled time and got the work done quickly. I didn't shop around for pricing, so I don't know how they compare, but they are located close to my house and I wanted to support a local business.

They were prompt, courteous and professional.

The service was excellent. They explained things completely and totally. The estimate was very accurate and they didn't try to up sell. The people who run the business and the technicians were excellent. A friend recommended them. I would use them again in a second.

They showed up on time, did a great job, and asked a fair price.

We'd just moved into a new house. Our realtor suggested that we have the locks changed on all the doors and the gates. Debra came over on a saturday and rekeyed all the locks and replaced a lock on the front door. Very easy for us, no hassles.

After two burglaries, I consulted with Glenview Key and Lock re new locks for all (new) doors to my cottage. I was given a variety of lock choices with clear explanations of each, and with no pressure. After placing my order, the locks arrived within the estimated time frame. Replacing al doors and locks required logistical coordination between the carpenter, the locksmith and me. Glenview Key and Lock worked to establish a convenient time for all and the locksmith arrived punctually. The work was done as planned. When one glitch occurred with one lock, the response was fast and again punctual; I called to explain the problem, a time that was both very soon and convenient for me was scheduled, and the locksmith fixed it at no extra cost. More than a year later, when I experienced some difficulty with one lock due to my own ignorance about lubricating the locks that are exposed to weather, an appointment was again readily and conveniently scheduled and the locksmith again arrived punctually; again, he fixed it at no extra cost and lubricated all the locks whether they seemed to need it or not. In addition to selling me the locks and installing them, the personnel took every opportunity to teach me what might be useful to me, both in terms of security and of lock maintenance. The rep. at the store took considerable time assessing my situation when initially making recommendations and offered many additional suggestions regarding home security in addition to those concerning locks. The locksmith also was educational when lubricating the locks he had previously installed. Years before, I went to Glenview Key and Lock for help because I had locked an old wardrobe cabinet that didn't have a key. I expected to have to pay a locksmith to come out to the cottage, Instead, they asked about it and decided that a kind of skeleton key might work. They suggested I try that, sold me the key to try with the option to return if it didn't work. It did work.

I had already been given an estimate at their shop, and when they came out to my house, they gave me another estimate and thankfully brought out the right equipment. The job was done within the time quoted, very quickly. The other three jobs they did for me went the same way: performed professionally and quickly. Two of those jobs involved changing the locks on all my doors, and the third was breaking into my house when I had locked myself out.