About us
Business highlights
101 years of trusted experience
Emergency Services Offered
Services we offer
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Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.527 Reviews
Showing 1-25 of 27 reviews
Victor D.
06/2015
roofing
+ -1 moreAfter quite a few estimates, I decided to go with General Roofing because of thier reviews, their standards of excellence, and their professionalism. The qoute was fair and they warned me that I had a lot of wood that needed to be replaced. I understood that my 1906 house needed that. They worked on all of it for 3 days straight. The workers were efficient and hard working. They cleaned up afterwards and they didn't waste anytime (I came home early to check on the progress). Bill Richards was overseeing the project and he kept me in the loop with everything that needed to happen. He also took the time to swing by and match up the downspouts with the same color of my house. After it is all said and done, they give the best quality for the best $.
Description of Work: Replaced all my gutters and downspouts, replaced all my dry rot wood, and made sure everything was up to code, safe and sound.
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Yes, I recommend this pro
$4,500
Richard C.
06/2014
gutter repair, roofing
+ 0 moreWork took a full six days (one day more than anticipated), but they had to reinforce the roof structure from within to stabilize it. I had the lumber on hand so they didn't charge extra for this unanticipated work. They cleaned up thoroughly at the end of each day. They also installed fascia boards around the full perimeter mitering the joints all around for a tighter fit, seamless gutters all around including spans of 65 feet, and four skylights. All the work was done with precision. The only negative is: they were supposed to leave 10 4x8 sheets of plywood in the attic and did not do so -- a minor problem. After each of the two very heavy rains we had in the winter of 2014, I went into the attic to check for any leaks. There was no evidence of water anywhere, including around the surface mount skylights.
Description of Work: Tore off three layers of old roofing and installed a new roof starting with the underlayment.
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Yes, I recommend this pro
$20,000
David M.
05/2014
roofing
+ -1 moreunknown
Description of Work: Complete roof removal, sheathing and reroofing of 1,100 sq.ft 1924 home.
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Yes, I recommend this pro
$14,500
Avon K.
02/2014
roofing
+ -1 moreDid a very good job of patching a roof that was 24 years old. I has had the area patched twice before but they didn't stop the leaking. General, however, did the work in early December 2013 but it did not rain significantly until early February 2014. So I can say now (2/17/14)that the patching seems to have worked. They patched not only where we had observed leaks but also around other openings in the roof (for chimney, skylights, downspouts. etc) where future leaks might develop. Although I thought the price for patching, $1,400, was a bit higher than I expected, if it bought me say two years before I'd have to the whole roof redone, then it was, a good price. I will use them again either to patch or reroof my house
Description of Work: General Roofing.
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Yes, I recommend this pro
$1,400
Richard R.
02/2014
roofing
+ -1 moreWhen the contractor actually installed the roof, the four valleys on my home ALL leaked after the first heavy rain. I had a very difficult time getting them to correct the leaks and refinish the damaged hardwood floors in my home. They kept denying any responsibility for the leaks and damage to walls and floors. They eventually agreed to lift the roofing on each side of three of the valleys and put in a water-proofing membrane under the shingles. However, they refused to make any correction on the fourth valley. After arguing with them for several hours, I said I was finished arguing and intended to hire another roofing contractor to install the water-proofing membrane on the fourth valley and would see them in small-claims court. It was only then that they agreed to install the water-proofing free of charge.
Description of Work: The work involved replacing the entire roof of my home in Lafayette. The salesman for the company went into great detail describing how they were going to roof the "valleys" on the roof, including installation of a water-proof membrane that would be installed before the new roofing was installed.
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$12,000
Jennifer and Kerri M.
12/2013
roofing
+ -1 moreUnfortunately, we never were sent the estimate! A full week after Mike came out to the house, I called the office and asked when I might expect to see the estimate, and to make sure they had my correct e-mail address. The man I spoke with asked who had done the bid, and when I said Mike, he mentioned - "Mike always writes up his reports right away! There shouldn't be any delay." He found Mike's estimate and said it just hadn't been sent yet. I provided my e-mail address again and asked when it would be sent (it was about 10 a.m. on a Friday). He said, "Ohhhh, it should go out today yet." It did not arrive that day. On Monday I called again but no one answered. I left a voicemail asking once again for the estimate to be sent. I still haven't received it now 2.5 weeks after Mike came out to the house! I'm sorry about this because we liked Mike's customer service and were looking forward to getting his bid and hoping that it would work out to use General Roofing. Unfortunately, I've had to call in another contractor to get an evaluation and estimate. I gave the grade of "C" as a combination of an "A" experience of Mike's visit and an "F" for administrative follow-through.
Description of Work: I called General Roofing for an estimate on some roof repairs. The call was professional, and they made an appointment for a few days later. We got a call reminding us of the appointment a short time before Mike arrived. He got right to work examining the roof. Of the three bids we got for the job, Mike had the best customer service. He showed us pictures he had taken of our roof on his iPad, and explained what the problems were in clear, simple language. He took probably 20 minutes with us explaining what needed to be done. Everything was great up until this point.
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Yes, I recommend this pro
LAWRENCE K.
11/2013
roofing
+ -1 moreMy comment does not pertain to the quality of work, as none was done. It relates to poor office management and what appears to be either a lack of candor on the part of personnel or lack of consideration for their customers. I called on a Friday to arrange repair of a roof leak. I made an appointment for the following Monday afternoon. When no one showed up during the appointment window, I called the office. The person I spoke to initially said they had no record of the appointment, but would have to check with someone else to determine what happened. After three more phone conversations, I was told that, yes, they had determined that I had an appointment, but that the technician who was to do the work said he called me at 7:30 in the morning to confirm the appointment (which was between 1-3:30 in the afternoon), but couldn't reach me. So he decided just not to show up. When I asked why he hadn't left a message, I was told that he said my voicemail was full. However, my voicemail was not full, I was by my phone when this call was supposed to have been made, and there was no record of a missed call. While General Roofing offered to come out the next day to do the job, I told them I was not comfortable with what seemed to be either a lack of honesty on their technician's part, or a total indifference to customer interests. Even accepting their story, there were no further efforts to reach me after the supposed 7:30 am call. They had no basis for concluding that I was not going to be there at the appointed time. Yet they decided just not to show up -- at significant inconvenience to me. While this company does get good reviews (I would not have called them if they didn't) I think Angie's List users should have a complete picture -- both the good experiences and the bad ones.
Description of Work: Was supposed to do roof repair
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Response from General Roofing Company, Inc
Dominique A.
09/2013
roofing
+ -1 moreEverything went well and I was happy with their work.
Description of Work: They installed a new roof on the addition to my home.
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Yes, I recommend this pro
Carolyn S.
08/2013
gutter cleaning
+ -1 moreThe original person who came out was Mike Rodriguez. He told me, "When you get the estimate, if you have questions, call me." Well, I did. And that's when I found out he was out sick, so I kept calling till finally they got me a manager and we went over the two areas that I was talking about. And I asked him to send me a new estimation because I had wrote notes and things on this one. So when I got the new estimation, that's when he added the gutters and downpour because it wasn't in the original. And that was an additional $1480. I didn't call them back.
Description of Work: General Roofing Company gave me an estimation for roofing.
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Response from General Roofing Company, Inc
Suzanne M.
07/2013
gutter cleaning, roofing
+ 0 moreWe have used General Roofing before. They came out to looked at what work needed to be done to repair the roof as we had a leak We also wanted them to clean the gutters. Then gave us a written estimate and when we signed the contract they scheduled the roof repair. They were very prompt and the work was done in a very timely manner. They charged us only what they estimated in the contract. We are very happy with the job they performed and will definitely use them again.
Description of Work: Repaired roof leak and cleaned gutters
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Yes, I recommend this pro
$1,295
Christopher C.
12/2012
roofing
+ -1 moreExcellent, honest business.
Description of Work: I had a slow leak coming from the vent in my bathroom. I called General Roofing and they came out within a few days to inspect the issue. Their inspector pointed out exactly where the problem was and told me how I could fix it easily on my own. I was impressed by their integrity a when they could have easily charged me an exorbitant amount to fix a problem I knew nothing about. I didn't end up needing to use them this time, but they will be the first company I call next time I have roof/gutter problems. Thanks!
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Yes, I recommend this pro
Vivian H.
12/2012
roofing
+ -1 moreFrom the initial phone call to the actual estimate, General Roofing Company was very professional, honest, and pleasant to work with. They were our second roofing company that came out for an estimate. The first company estimated $1275 worth of roof repair. The gentleman who came out informed me that my water damage was due to a leaky window, not a leaky roof. Rather than make a quick buck off of me, he got a loyal customer who will trust them in the future.
Description of Work: Estimate of water damage/ possible roof repair
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Yes, I recommend this pro
Elizabeth P.
11/2012
roofing
+ -1 moreEveryone in this company from the person I spoke with on the phone to schedule the estimate, to the estimator, to the men who came out to do the work--all extremely professional, and timely. Detailed written estimate provided quickly by e mail. All questions answered. Quick scheduling although this may be due to the time of year (still hadn't had rain yet for the season). The work was quick and efficient, and the small delay with the gutters was communicated and work still completed just a few days later. Cleanup good.
Description of Work: Replaced roof and gutters of a 1400 sq ft townhouse. Replaced a small amount of the under roof wood sheeting for one area of damage.
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Yes, I recommend this pro
$9,000
Michael L.
10/2012
roofing
+ -1 moreThis company quoted my roof job at nearly 30k which was laughably more than DOUBLE what every other company quoted. I was a bit insulted by that, because it came off as a "sucker's quote," but I followed up with them asking to explain the price disparity. I was hoping some kind of mistake was made. They never bothered to reply back or follow up with me at all. I wouldn't do business with them.
Description of Work: They came out to quote my re-roofing job.
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Response from General Roofing Company, Inc
jean J.
07/2012
roofing
+ -1 moreprompt response, efficient time frame, good clean up.
Description of Work: re-roofing
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Yes, I recommend this pro
$9,000
Chris G.
02/2012
roofing
+ -1 moreEven though I didn't use them, he was excellent. He came out within the time frame he gave me. I had been quoted before to fully replace my roof for $9000 and when the general roofing company came out he told me my entire roof didn't need to get done. I could have a gutters done myself. Overall it was quality service even though I'm not a paying customer.
Description of Work: I had them come over to get estimates done.
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Yes, I recommend this pro
STEVE S.
01/2012
roofing
+ -1 moree informed The job went well from start to finish. The estimator(Dave) was present at the start of the job and checked on its progress throughout the process. The 2 man crew did a great job ,worked hard and completed the job in one day. They hauled the old debris away and did a great job cleaning up.
Description of Work: Tore off of 2 layers of old roofing ,replaced flashing and installed a fiberglass base sheet and a granulated new roof system and new metal nosing. The crew also tore old shingles off a mansard , repaired a small area of sheathing and installed new shingles and flashing .
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Yes, I recommend this pro
$3,000
N F.
01/2012
roofing
+ -1 moreOf the three roofing bids we received, this company has the highest credentials. The person who came to look at the worksite was a little too sure that he had the bid and did not seem to be interested in finding out how we wanted to approach the project. Other bidders offered options as to materials, costing and scheduling. Other than being the most expensive bid, we felt that we had to draw out information and ask all the questions. We were provided very fancy professional paperwork but didn't feel the connection.
Description of Work: None
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Yes, I recommend this pro
Helaine J.
01/2012
roofing
+ -1 moreI got four bids and they were around the same price range but they offered different stuff. I haven’t had the roof done yet.
Description of Work: I got a bid from General Roofing Company.
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Yes, I recommend this pro
Daniel C.
12/2011
gutter repair, roofing
+ 0 moreVery smoothly, took a little longer than expected.
Description of Work: Reroofed my roof and installed wood. Removed existing wood shakes and installed gutters.
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Yes, I recommend this pro
$17,000
Ranie S.
11/2011
roofing
+ -1 moreThe job was an eight hour endeavor. Two workers, a working supervisor with all necessary tools and materials work diligently through an approximate 8 hour interval. Their clean up exceeded my expectations with the patio area being cleared of any debris and even cleaner than when they arrived. General Roofing is truly a first rate contractor (a rarity), and as such, due to demand; scheduling may be subject to extension. Overall, given the quality of work and professionalism, the waiting period is well worth it.
Description of Work: General Roofing performed the following roof repair and related services with great professional. Below is a detailed workscope pertaining to the work performed: o Remove chimney flashing o Re-flash chimney by installing galvanized saddle and apron chimney flashing. Use 24 gauge galvanized material or better. o Cut groove into the mortar between chimney bricks and embed proper gauge galvanized counter flashing. Remortar embedded counterflashing. Mortar cut around chimney circumference to embed/secure flashing. o Shingles to be installed accordingly around chimney o Clean and remove all debris from work site o Replacement -with galvanized o Replace existing NE and SW down spouts with duplicate galvanized replacements. Prime and paint to match as closely as possible to existing color. o Remove and dispose existing downspouts. o Fabricate and install two (2) new galvanized steel downspouts (north). Secure them to sidewalks. Color to match house. o Paint downspouts o Partial removal of existing roofing materials - 4' into field of roof (width) from back corner of ridge and encompassing the chimney o Replace north to south fascia with new (+-40' X 2"X 8") primed redwood or similar. Secure them in place. o Remove/dispose of rear rake edge fascia and +-4' of rear eaves fascia (north side) o Reattach telephone line to fascia o Clean and seal existing gutters o Remove and dispose existing rear gutter. o Prime/paint as necessary. Color to match house. o Clean and seal existing gutters (south). o Remove and replace dry rot sheathing sections as inspected. o Thickness to 1/4" - 5/8" depending on existing plywood around chimney area. o Replace plywood sheathing along entire fascia length, if required - Discovery work? o Discovery work - provide quote ($85/hr plus material - cost+%) o Remove and dispose of exiting shingles adjacent to north-south fascia line o Install new 3 tab composition shingles by integrating them into existing roof system approximately 4' X 40' parallel to fascia line. o Shingles to be integrated into existing roofing system are to match or at least as close as possible o Provide 3/4" - 1" shingle overhand opposite fascia o Dispose of all debris shingles o Use 30 lb. felting/paper o Ensure Shingles extend over fascia by the required 3/4 "- 1". o Specify shingle life and felting weight. o Remove and replace 4" X 6" X 8' support post @ SW corner of house o Install new post mount to ensure non contact with concrete lower post foundation. Prevents moisture contact from surface.
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Yes, I recommend this pro
$2,600
James M.
10/2011
gutter repair, roofing
+ 0 moreThey're professionalism and Michael who is the owner of the company came in to actually do the proposal and I like the high quality products that they offer. They have entirely their own crews that will do all the work. They have competitive prices on top of that and the price overall was certainly lower prices.
Description of Work: General Roofing Company was used for a new roof and gutters.
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Yes, I recommend this pro
$17,100
ROSEMARY V.
08/2011
roofing
+ -1 moreThey came out on-time and did a thorough inspection on the roof. They gave us a fair price.
Description of Work: General Roofing Company gave us an estimate on our roof.
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Yes, I recommend this pro
Matthew J.
03/2011
gutter repair, roofing
+ 0 moreOverall they did a great job and we've had no leaks or issues since the job was completed in January 2010...
Description of Work: After getting quotes from three other leading roofing contractors, we went with Mike and Shane Walkering and couldn't have been happier with their work... We had an old wood shingle roof that required everything to be stripped down to the rafters and rebuilt... In addition we removed a false gable from the front of our house, installed roof insulation and replaced all of our gutters... The crew was very professional and cleaned up after every work day... I'm VERY picky about my contractors and was onsite every day of the job to monitor performance and progress...
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Yes, I recommend this pro
$30,000
AL L.
02/2011
roofing
+ -1 moreI had received a recommendation for 2 roofing companies from my local realtor. I wanted to collect 3 estimates and got 2, but General Roofing indicated that they would not be able to provide one for at least 2 weeks. I wasn't in a hurry (no active leaks) so I decided to wait. They called in approx 10 days to make sure i was still interested and they came out the very next day. Their estimate was the most expensive but by just a very small amount. They also dropped off a shingle sample sheet and provided the address of several houses that had similar shinlges to what I thought I liked to help me decide. I chose their company because they appeared to be the most professional and warrantied their workmanship. I was surprised after I accepted the proposal that they could get my job started with about 10 days. Was able to start and finish in 3-4 days sandwiched in between rain storms. Their crew was there by 8 am and was hard at work every time I checked in on them. I didn't know that much about roofing so I called a friend over and he confirmed that he thought they were doing a very high quality job based on the felt, number of nails etc. Seemed to all make sense but roofing is neither a hobby nor passion so everything sorta went in one ear and out the other. The crew cleaned up everything at the end of each day and was easy to communicate with. A roof is just a roof, but wow, it sure makes a difference in the overall appearance and I won't have to worry about a new roof for years. Very happy with the experience, ease of working with General Roofing and quaility of their work. Would recommend to anyone.
Description of Work: Complete roof replacement of 2-story 2,100 sq ft. home with detatched garage. Also repaired minor wood rot on front porch eves. Replaced with Landmark 40 year shingles and upgraded extended warranty.
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Yes, I recommend this pro
$10,000
- 1(current)
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Contact information
3309 Elmwood Avenue, Oakland, CA 94601
www.generalroof.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Gutter Cleaning
FAQ
General Roofing Company, Inc is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
General Roofing Company, Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, General Roofing Company, Inc offers free project estimates.
Yes, General Roofing Company, Inc offers eco-friendly accreditations.
No, General Roofing Company, Inc does not offer a senior discount.
Yes, General Roofing Company, Inc offers emergency services.
Yes, General Roofing Company, Inc offers warranties.
General Roofing Company, Inc offers the following services: All types of Roof Replacement, Repairs and Maintenance. Servicing Built-up roof systems, Single ply roof systems,Composition shingle roof systems, Wood shingles, Shakes, and Tile. Skylights: repaired or replaced. Gutter systems: repaired or replaced.
Not Applicable. We work on all roof related projects.
Contact information
3309 Elmwood Avenue, Oakland, CA 94601
www.generalroof.comService hours
Monday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PM