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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
3.0
professionalism
3.2
responsiveness
4.5
punctuality
4.5
Showing 1-3 of 3 reviews

Ranie S.
12/2012
5.0
computer repair
  + -1 more
I was greeted cordially at the entrance by the loss prevention/sales person. I requested direction to the camera section, which was promptly provided. At the camera section, the sales person was initially busy with another customer and after dispatching he promptly addressed my equipment questions. My concerns function, cost and size. I selected the Canon Power Shot and quickly made the purchase expeditiously through the checkout counter.
Description of Work: Purchased Canon Power Shot camera and carrying case.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Betty B.
01/2012
5.0
computer repair
  + -1 more
They were satisfactory. They did what I had requested. They were fine. They were prompt and they came at the time they were scheduled. They were knowledgeable and professional. I would use them again.
Description of Work: I used The Geek Squad at Best Buy for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHELLE K.
02/2006
2.0
computer repair
  + -1 more
The lady who helped said that it was not back, after they called and said that it was. The paper work is in disorder and they had a difficult time finding all the paperwork. She was rude and did not want to help. They told me husband to come back in a week, and then I went in and they found the computer. I received a credit for half of the amount.
Description of Work: Backed up files, cleaned out viruses, and re-installed software. Sent out to have motherboard replaced.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$162

    Contact information

    3700 Mandela Parkway, Oakland, CA 94608

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.6 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    3700 Mandela Parkway, Oakland, CA 94608

    www.geeksquad.com/repair