Crystal Oak Builders

Kitchen and Bath Remodeling, General Remodeling

About us

Crystal Oak Builders is a full-service residential, eco-friendly construction and interior design company. We create beautiful, fresh and affordable interiors throughout the Bay Area. Hi My Name is Heidi Charles. I am the General Contractor / Owner of Crystal Oak Builders. Thank you So much for Reading Our Page. I look forward to the Opportunity to work with You. We are truly excited and passionate about working with our clients every step of the way. From the initial design phase, to product selection, to demo and construction, your happiness is our main goal. We will ask for you to share your budget information and will make every effort to work within those parameters, incorporating everything on your wish list. Included in the cost of your project is our Design Care Coordinator, who will meet with you and help you to choose everything needed for your rennovation. Our computer generated drawings will help you to envision your completed space and make sure it is exactly what you want. Also, our Project Manager will oversee your project from start to finish. We want this process to be as smooth and enjoyable as possible.

Business highlights

28 years of trusted experience
Women Owned & Operated

Services we offer

We offer Design/Build services. Taking your project from conception to completion. All internal remodeling. Kitchens, bath, flooring, painting all as a part of the hole. With projects as small as just a kitchen with bathroom Combo. Windows as part of the bigger project. As well as specialty projects, such as ADU and Junior ADU… Garage conversions. If you have questions about other projects, please feel free to call us. After having An in-depth conversation about your project we can determine if we are a good fit for you.

Services we don't offer

Roofing, Windows, exterior framing, foundation. Generally anything to do with the outside of the house. Some of this work can be completed as part of a kitchen remodel… So it’s good to discuss it over the phone or in person. If you have questions in regards to whether or not, we may be able to take the project. Feel free to give us a call. In regards to video or phone estimates. We may able to provide some preliminary information on a phone call or video call… But definitely the best. Most accurate detail of a proposal will be an in person visit.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

please ask about senior



Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
5.0

Filter reviews by category

Showing 1-5 of 5 reviews

Dave R.
03/2025
5.0
home remodeling
  + -1 more
Working with Heidi made our kitchen remodel so much easier than we had anticipated. She did a lot of the design work and we couldn’t be happier with the way our kitchen looks now. Her contractors were great to work with as well.
Description of Work: Kitchen/bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill L.
03/2025
5.0
remodeling
  + -1 more
Working with Crystal Oak builders was a wonderful experience from start to finish. They always kept everything clean and was easy to work with. Everything came out beautifully all their work was top-notch. I work with again in a second.
Description of Work: Flooring painting some tile work
Rating CategoryRating out of 5
Yes, I recommend this pro

Gwen B.
08/2019
5.0
home remodeling
  + -1 more
It was fantastic. They helped me get all the permits and helped me to approved correctly, they have a decorator to make my bathroom beautiful, and they did everything on time and on budget.
Description of Work: They did a remodeling of the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Joseph K.
07/2019
5.0
closet systems, countertops, remodeling, garage builders, marble & granite, architect, home remodeling
  + 5 more
Quality work, craftsmanship and design was outstanding. Very cost conscious and materials selected truly turned a mid century home into a craftsman style gem. Both Byron and Angel and the owner Heidi ran professional teams and provided outstanding value for contracted services. Look at Zooey’s and property address 202 San Carlos Way in Novato CA. Property sold above listing price.
Description of Work: Complete Home Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150,000

Franco R.
07/2019
5.0
home remodeling
  + -1 more
It was wonderful and they did a great job, very easy to work with, on budget and happy to work with.
Description of Work: They did a kitchen remodeling service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    28 Pamaron Way Unit G, Novato, CA 94949

    https://www.crystaloakbuilders.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    1082111
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    Crystal Oak Builders is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: Closed

    Crystal Oak Builders accepts the following forms of payment: Check,Financing Available
    Yes, Crystal Oak Builders offers free project estimates.
    No, Crystal Oak Builders does not offer eco-friendly accreditations.
    No, Crystal Oak Builders does not offer a senior discount.
    No, Crystal Oak Builders does not offer emergency services.
    Yes, Crystal Oak Builders offers warranties.
    Crystal Oak Builders offers the following services: We offer Design/Build services. Taking your project from conception to completion. All internal remodeling. Kitchens, bath, flooring, painting all as a part of the hole. With projects as small as just a kitchen with bathroom Combo. Windows as part of the bigger project. As well as specialty projects, such as ADU and Junior ADU… Garage conversions. If you have questions about other projects, please feel free to call us. After having An in-depth conversation about your project we can determine if we are a good fit for you.
    Roofing, Windows, exterior framing, foundation. Generally anything to do with the outside of the house. Some of this work can be completed as part of a kitchen remodel… So it’s good to discuss it over the phone or in person. If you have questions in regards to whether or not, we may be able to take the project. Feel free to give us a call. In regards to video or phone estimates. We may able to provide some preliminary information on a phone call or video call… But definitely the best. Most accurate detail of a proposal will be an in person visit.

    Contact information

    28 Pamaron Way Unit G, Novato, CA 94949

    https://www.crystaloakbuilders.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed