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Reggie's Reliable Plumbing Service

Plumbing, Drain Cleaning, Water Heaters,

About us

License #: 1001568

Business highlights

17 years of trusted experience

Services we offer

*Drains and sewers unclogged *Kitchen Faucets repaired/replaced *Bathroom Faucets repaired/replaced *Gas and water line re-pipe *Toilets repaired/replaced *Garbage disposals *Tankless water heaters *Water heaters repaired/replaced *Shower Valves repaired/replaced *Ice Maker Lines *Water service *Sewer lines *Gas Lines * Trenchless sewer repair *And much more

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 47 reviews

Mike V.
09/2018
2.0
plumbing
  + -1 more
Plumber worked for over an hour, was unable to resolve the problem. Hired another plumber who was able to restore cold water
Description of Work: Restore water pressure to kitchen sink cold water line

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$240

Noelle K.
03/2016
5.0
plumbing
  + -1 more
Marvin was great. Did a great job, super respectful and even took a few minutes help me troubleshoot another issue I though I had. These guys are always super prompt and friendly. Reggie and his team are top notch!
Description of Work: Replaced utility sink faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
11/2015
5.0
plumbing
  + -1 more
It went smoothly and as you would hope.
Description of Work: Installed a water line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Chris V.
07/2014
5.0
plumbing
  + -1 more
Reggie was great, in line with all reviews I had read here. I will definitely be using Reggie again for plumbing tasks around the house. Highly recommended.
Description of Work: Replaced garbage disposal and fixed leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan B.
10/2013
5.0
plumbing
  + -1 more
I've called Reggie twice and he's come out to my home. The first time he fixed the pipes that had air in them and only charged me for parts. He also suggested several things that I could do myself. The second time he came, he told me that the leak in the irrigation system could be fixed by my gardener at a much lower rate that his. He didn't charge me for coming to my home. I have a call into him right now for some work on the shower in the master bath.
Description of Work: The first time he fixed the pipes that had air in them and only charged me for parts. He also suggested several things that I could do myself. The second time he came, he told me that the leak in the irrigation system could be fixed by my gardener at a much lower rate that his.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Tiana G.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
It was great! He listened to what I'd already tried, so didn't repeat that stuff, and got right to the work. He cleaned up well, and didn't do a lot of time wasting chatting, as I have experienced with others (with the clock running). I thought the charges were fair and the service very professional. I will definitely call them again.
Description of Work: I had a very slow draining line leaving the house under the sink, such that when the washing machine drained, it backed up in the kitchen sink and simultaneously overflowed onto the garage floor -- no where for the water to go. I had already tried to fix it with my own snake, and bottles of draino, to no avail. Miguel came very promptly and used a power snake on whatever the plug was and eventually broke thru the problem. He continued snaking for many more feet to make sure there was no other blockage. Then he fixed the long time slow dripping (bowl under to catch it) leak we had in our master toilet water supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David K.
04/2013
5.0
plumbing
  + -1 more
He was courteous, timely and reasonable.
Description of Work: I hired Reggie's Reliable Plumbing Service to replace a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terence B.
03/2013
5.0
plumbing
  + -1 more
I have a pedestal sink in the bathroom which needed to have the handles replaced. This meant that the sink had to be taken from the wall, the old handles removed, and new ones installed prior to replacing the sink on the wall and pedestal. Reggie completed the job and the sink is, once again, in great working order.
Description of Work: Replace the hardware on a pedestal sink in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Marit B.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
The job was fairly major and urgent, and we had received a bid from someone who was happy to take advantage of the situation. A friend recommended Reggie and from that point on we had a clear understanding of the job, a fair bid and a successful completion.
Description of Work: Reggie is how you wish every service provider could be. Honest, punctual, very nice and good at what he does. I would recommend him without hesitation and he will be my first call for any future plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jon S.
12/2012
5.0
plumbing
  + -1 more
Competitive price. Excellent work.
Description of Work: Installed new toilet, hauled away old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Andrew S.
11/2012
5.0
plumbing, drain cleaning
  + 0 more
Our kitchen sink was draining very slowly, it was time to have the line snaked. Unfortunately, our older home does not have a cleanout. I called Reggie and left a message, he called back promptly and set an appointment. Reggie arrived and diagnosed the problem quickly, took apart the pipes under the sink, used his powered drain snake to clean the line (apparently he had to go 40 feet). It worked like a charm and our sink is back to good as new. He gave us great recommendations on helping to keep our older drain pipes in better condition (lots of enzyme cleaners) and to thin about upgrading our sewer lines to plastic in the near future to prevent these types of blockages. At any rate, he was fast, fair and professional. And his rates were reasonable. I would definitely call Reggie again when we need a plumber.
Description of Work: Electric plumbing snake used to unclog kitchen drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Mike D.
05/2012
5.0
plumbing, drain cleaning
  + 0 more
We had had Reggie out to it once previously when he had been able to unlock it and had on that occasion made no charge for his visit and service since it was only a small job. This time we needed a new unit. Reggie provided it and fitted it on a second visit. His charges were very reasonable, and his work is guaranteed for two years. He was very pleasant and professional throughout.
Description of Work: The Insinkerator waste disposal unit failed. A new one was provided and fitted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon C.
05/2012
5.0
plumbing
  + -1 more
He was prompt and professional, and always very nice to my child. He also was cost conscious and has twice not charged me for small fixes. He is the kind of guy that inspires loyalty in a customer.
Description of Work: Reggie has done a few small to medium jobs for me (installed a new toilet, replaced my shower trim with some plumbing work and did some work on my kitchen sink and disposal).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MIKE H.
05/2012
5.0
drain cleaning
  + -1 more
They are excellent. They have became our regular plumber. We had a problem with the sink because it kept dripping. After they looked at it they saw a much bigger problem. They were the only ones that would come out and fix it. They are very reasonable when it comes to price.
Description of Work: He came out to fix a sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Lisa B.
03/2012
5.0
plumbing
  + -1 more
Reggie was professional, fast and with a Great price. His rates are resonable anyway and then he came ready and did the work fast. Some plumber said," It could be complicated, or Maybe 2+ hours..." Not Reggie, he got it done fast and resonably priced.
Description of Work: I had a simple leak in my shower. It only took a new cartrage. He asked for the model and year on the phone. He came with the correct cartrage. Got the work done quickly. Very helpful and pleasant guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Susan B.
01/2012
5.0
plumbing
  + -1 more
Reggie checked the water pressure and the pipes under the sink. He was going to replace a t-joint under the sink and then decided to change a piece in the faucet. He also noticed that my toilet ran from time-to-time. He replaced the floating device. He only charged me for parts; he didn't charge me for the call. Since Reggie was here, I haven't had any trouble with pipes or water presssure. I have noticed that other toilets in the house run and need to replace that part. I was very pleased with the whole experience and would recommend him to friends.
Description of Work: Pipe in the master bathroom was made hammering (banging) noise after showering. Water pressure changed from time-to-time. Reggie checked the water pressure and the pipes under the sink. He was going to replace a t-joint under the sink and then decided to change a piece in the faucet. He also noticed that my toilet ran from time-to-time. He replaced the floating device. He only charged me for parts; he didn't charge me for the call. Since Reggie was here, I haven't had any trouble with pipes or water presssure. I have noticed that other toilets in the house run and need to replace that part. I was very pleased with the whole experience and would recommend him to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Terence B.
12/2011
5.0
plumbing
  + -1 more
My initial call to Reggie was to fix a leak beneath the sink. Yet, at the back of my mind my wife and I really wanted to replace a faulty (and noisy) toilet. Reggie fixed the leak (which another plumber had worked on) in 5 minutes. It stopped and hasn't leaked since. I asked Reggie about a new toilet. He answered my questions, gave me a catalog, and quoted a price. When we called back my wife had questions. He addressed those he could and also referred us to the manufacturer's web site. After our research we made an appointment to have Reggie install the toilet. Reggie came, removed the old toilet, installed the new one, sealed a crack at the base of the toilet and, sealed the base of the new toilet. Reggie cleaned up and took the old toilet away. Reggie does superb work and is very honest. We are delighted to have found Reggie!
Description of Work: Reggie removed our old toilet and installed a new one. He also patched the cracked tile at the base of the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Glenn H.
10/2011
5.0
plumbing
  + -1 more
Reggie removed two toliets that had been there for decades. The two new toliets had different footprints. Incredibly the installation on stone tiles was made without any perceptible marks or stains on the floor. This exceeded expectations dramatically. Reggie is a gifted plumber--a person of integrity and charm--who charges less than he deserves.
Description of Work: Remove two toliets and install two new toliets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Judith F.
08/2011
5.0
plumbing
  + -1 more
informed me that it would save me money to buy items myself; expected life of the units, pros & cons of various brands, etc. Performed work in the time estimated. Cleaned the area he worked. Positive experience.
Description of Work: installed garbage disposal &water filter that I'd purchased. Checked kitchen faucet for possible leaks. Suggested ways to save money. Friendly, accommodating, prompt. Would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marc D.
07/2011
5.0
plumbing, drain cleaning
  + 0 more
Reggie was prompt and efficient. I felt his charge was very reasonable. He came from 30 miles away and waived the travel fee. I would use him again because I did not feel hustled and the work good. He also provides a warranty.
Description of Work: Reggie replaced the piping under a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

shari W.
06/2011
5.0
plumbing
  + -1 more
Called right back and talked me through how to un-jam it myself. Saved me from a service charge. Would definitely call him for other plumbing problems. He is the first plumber I have called in the past few years that didn't charge me by the second just to talk to him.
Description of Work: Called about a broken garbage disposal.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DANIEL L.
05/2011
5.0
plumbing
  + -1 more
I was experiencing a leak in my upstairs bathroom. When I first called Reggie's for an appointment, I was given some ideas on how to isolate the leak and perhaps fix the problem myself without charge. I was able to isolate the problem, but decided to call for help anyway. The plumber arrived promptly, figured out the problem leak quickly, and fixed it. As well, he was friendly and professional. I would absolutely return to Reggie's in the future if I need plumbing service.
Description of Work: The plumber located the source of a leak in an upstairs bathtub, described the potential causes and likely fixes. Luckily, the leak was located in the drain. The plumber removed the drain and replaced the putty and reseated the drain. That worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William V.
05/2011
5.0
plumbing
  + -1 more
Reggie has come out to help us several times for two jobs. He has always acted in our best interest. First of all, he saved us money when our water heater broke by walking us through the process of contacting the manufacturer re. the warranty. We would never have thought to do this, but he recognized the brand and figured it might still be under warranty, which is was. He also charged us so little compared to our last plumber that my husband gave him a tip! (He installed a new water heater.) The second time he came out when our sewer ejector pump stopped working. Reggie figured that it was clogged up from construction taking place on our street. Again, we wouldn't have assumed this, but he did and in the end, not only did he and his associates replace the pump (a big and complicated job for several reasons---old house with some pre-existingchallenges), but they had to do it twice because their supplier gave them the wrong pump which only came to light after it had been installed. This was clearly the fault of the supplier. Reggie's associates (really nice brothers) ultimately had to eat the labor costs of switching out the pump even though it was not their mistake. They truly made the best of a difficult situation. Finally, Reggie came out and unclogged the same pump for us (more clogs from the same construction) at no charge. Because Reggie tuned us in to the fact that our old and new pumps were most certainly being clogged by work done on our street's sewer, we contacted the city (S.F), made our case, and got reimbursed for the new pump and labor. He also answered several general plumbing questions along the way. Reggie is personable, professional and seems like someone who does not want to waste your time and money anymore than he wants to waste his own. Great guy.
Description of Work: Water heater replacement Sewer ejector pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Steven F.
02/2011
4.0
plumbing, water heater repair
  + 0 more
It went well over all. They are more expensive than others, but they got the job done fast. I would say they were professional. I don't think they are very interested in other smaller jobs, I think they just like the bigger ones.
Description of Work: Bought two on demand hot water heater. They installed them and took out the old heaters.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Lauren G.
02/2011
5.0
plumbing
  + -1 more
My wife accidentally dropped a plastic deodorant stick into the toilet and I couldn't auger it out. We called Reggie and he came out the next day to check it out. He quoted me a range of costs over the phone depending on how much work was required. He couldn't get it unblocked, so we needed a new toilet. He told me to pick one out at Home Depot and he picked it up 2 days later on his way over but did not charge any mark-up or for his driving time. We got the new toilet installed and the old one disposed of for a very fair price and in a short amount of time.
Description of Work: We called Reggie for a blocked toilet. He couldn't get it unblocked, so we needed a new toilet. He told me to pick one out at Home Depot and he picked it up on his way over but did not charge any extra for buying it or for his driving time. We got the new toilet($150) installed and the old one disposed of for a very fair price($200) and in a short amount of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2

Contact information

PO BOX 430, Novato, CA 94948


Service hours

Sunday:
8:00 AM - 5:00 AM
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Reggie's Reliable Plumbing Service is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 AM

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Reggie's Reliable Plumbing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Reggie's Reliable Plumbing Service offers free project estimates.
Yes, Reggie's Reliable Plumbing Service offers eco-friendly accreditations.
No, Reggie's Reliable Plumbing Service does not offer a senior discount.
No, Reggie's Reliable Plumbing Service does not offer emergency services.
Yes, Reggie's Reliable Plumbing Service offers warranties.
Reggie's Reliable Plumbing Service offers the following services: *Drains and sewers unclogged *Kitchen Faucets repaired/replaced *Bathroom Faucets repaired/replaced *Gas and water line re-pipe *Toilets repaired/replaced *Garbage disposals *Tankless water heaters *Water heaters repaired/replaced *Shower Valves repaired/replaced *Ice Maker Lines *Water service *Sewer lines *Gas Lines * Trenchless sewer repair *And much more

Contact information

PO BOX 430, Novato, CA 94948


Service hours

Sunday:
8:00 AM - 5:00 AM
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed