Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Impeccable Cleaning Service

House Cleaning, Homebuilders, Office Equipment Repair

About us

We are family-owned and have been serving San Francisco and the North Bay from our home in Marin County for more than 10 years. Our services are customized to meet your needs and your schedule. We offer a variety of options, including daily, weekly, bi-weekly and monthly visits. We focus on the details so we are the ideal choice for regular cleaning or move-ins and move-outs. Our staff is bonded, insured and thoroughly trained. We are strongly motivated to provide the highest standard of customer service. Your complete satisfaction is our primary concern. Try us just once and you’ll find out why we have so many repeat customers. Call for on-the-spot quotes or we will drop by your property if you like and send you a quote. We pride ourselves on servicing all clients with the best service and very reasonable rates. All jobs are guaranteed to meet with your satisfaction. We aim toalways meet and exceed expectations.

Business highlights

26 years of trusted experience

Services we offer

Commercial/ Residential Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
7%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 27 reviews

Olivia D.
11/2017
5.0
house cleaning
  + -1 more
They arrived on time, and did an amazing job. Very sweet ladies... We hired them to come every 2 weeks. I would recommend them to all my friends. Hands down, the best house cleaning service we’ve ever had.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Impeccable Cleaning Service
I really appreciate your review! Our type of business, it is very important to know how satisfied it is our customers. Also we grow based on customer's satisfaction. Happy Thanksgiving! We are certainly happy to have you as our customer!

Mark D.
11/2017
5.0
house cleaning
  + -1 more
They showed up exactly on time an did a great job -- even getting into some of the more gnarly corners of bathroom tile. A bit pricey but well worth it. Will definitely hire again!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Christine A.
09/2017
5.0
house cleaning
  + -1 more
Very well. The team arrived on time, were professional when I walked the team leader through the house, and did very complete work. I then hired them on a bi-weekly basis going forward. They work in teams of 2. I arranged for 2 hours each time.
Description of Work: Thorough deep cleaning of entire home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Impeccable Cleaning Service
I appreciate your review! It is very important for us to have you as a customer and your support here is the reason why we are on business as well.

Sarah P.
10/2016
5.0
house cleaning
  + -1 more
More precise than any cleaner we have ever had
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Barbra T.
07/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: Vacuumed, dusted, moped, cleaned top of appliances and cleaned the bathroom. I requested that my steps be sweep/moped it was not done. No vacuming under ANY furniture. Laundry room wasnt moped.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

C A W.
08/2014
5.0
house cleaning
  + -1 more
I was impressed with them from the outset, they do what they say will and do a very good job.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jennifer G.
07/2014
3.0
house cleaning
  + -1 more
The people are so very nice and professional. The customer service is awesome. Communication is so easy and setting up the appointment was a breeze. The ladies who came were so nice and professional. I think they were rushed though. The cleaning was superficial, and they left several lights and exhaust fans on after they left. I really want to like them.
Description of Work: 3200 sq ft, 2 story, 4 br, 31/2 ba

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$160

Allison H.
06/2014
5.0
house cleaning
  + -1 more
The first team wasn't up to par but they were quickly re placed and we couldn't be happier with our ongoing team and their work.
Description of Work: Full house cleaning weekly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Celeste V.
01/2014
5.0
house cleaning
  + -1 more
Making the arrangements for my initial cleaning was a smooth and pleasurable process - I was clear on what to expect and the company's process. The two housekeepers arrived with their supervisor slightly later than than the anticipated time (within 10 minutes and given that it was the first time the crew came to the house, I didn't find this disconcerting; though I do hope that moving forward, I can count on punctuality.) We did a room-by-room walkthrough of the house and I had the opportunity to point out priority needs and any idiosyncratic preferences for what needed to be done. The supervisor is clearly experienced and anticipated what I would have communicated to the cleaners as instructions - she instructed them in types of products to use (or not use), the order in which items should be done, and things to be especially careful with. The supervisor is fluent in English and Spanish, thus could give clear instructions; both of the young ladies are Spanish-speaking, but through their English-speaking skills, my Spanish-speaking skills, and universal gesticulations, communication was sufficient. I was pleased that they were willing to ask questions when necessary. They also had the option to call their supervisor (via cell phones) for clarification on any items. Their work was efficient and thorough and the two ladies worked quietly, communicating when they needed each other's help. The supervisor returned near the end of the designated work time for a quality check. I was very pleased with the results. My house smelled clean (but not like disinfectant) and the vast majority of dust had been dealt with. Spot checks of window sills, the tops of picture frames, top shelves on bookshelves yielded satisfactory results; granite countertops were clean and shiny and kitchen appliances sparkled. I am optimistic about using this company for regular housecleaning services.
Description of Work: My house was in need of a thorough cleaning, especially of the wooden floors, baseboards, windowsills, tile floors, and lots of dust bunnies needed to be eliminated. In 5.5 hours, two very diligent housekeepers worked non-stop to clean a large home (3 bedrooms, including a very large master BR suite, living room, sun room, kitchen, 2.5 bathrooms (one of them a large master bath suite) with lots of dark wood floors and many windows. They weren't able to tackle a guest house (two small rooms and a bathroom) but that was understandable given the amount of work required for the main house. Our goal was to get the place at a baseline level to commence regular cleaning (every other week.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Kristi Y.
03/2013
2.0
house cleaning
  + -1 more
I work from home and made sure to let the company know that I needed the cleaning to be completed by a certain time. The cleaners were 1.5 hours late due to car problems. I understand that these things happen but no one called to let me know or to give me the option of rescheduling the cleaning at the time of the appointment. I requested a deep cleaning and was very specific about this. The resulting work seemed adequate for a weekly cleaning but did not meet my expectations of a deep cleaning. For example, the master bathroom shower wasn't fully cleaned (the cleaning only extended to the bottom half of the shower) and I had specifically asked for attention to be paid to this area. It seemed that there wasn't any communication between the person who came to give me an estimate on the work and the people who actually did the work.
Description of Work: A deep cleaning for a house was requested.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$180

Eraina V.
02/2013
5.0
house cleaning
  + -1 more
Due to scheduling difficulties with my contractor, I was desperate when I contacted Impeccable cleaning service inquiring into fees and availability. My carpets were scheduled to be installed the next day and the post construction clean up had yet to be arranged. I was greatly relieved by the costs, availability and customer service afforded me by Impeccable cleaning service. An appointment was scheduled for the next day (they fit me into a tight schedule because they understood my predicament and were willing to help!). The cleaning team arrived on time and did a thorough job. My carpets were installed the next day and the construction went on without a hitch. Thank you Impeccable cleaning service for your consideration and professional services.
Description of Work: Impeccable cleaning service did a thorough post construction clean up on my three bedroom, 2 bath rebuilt town home style condo-including removing light debris from floors to enable next day carpet installation, washed windows, cleaned grout from bathroom and floor tiles, cleaned out dust from drawers, cabinets and walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Paul H.
06/2012
5.0
house cleaning
  + -1 more
They were on time but they didn't have time to clean the whole house because it was very messy. They said they would come back next week and honor the deal. They did a great job and were very nice people. There was a little misunderstanding about the big deal advertisement, but they were able to work out a deal and they still honored what they said would do.
Description of Work: They cleaned about half of our house in four hours.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATIE M.
06/2012
2.0
house cleaning
  + -1 more
I made it clear to them that I didn't' want loads of laundry left and thats what happened. I was not happy.
Description of Work: I hired them to clean my whole house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Robert S.
05/2012
5.0
house cleaning
  + -1 more
Two ladies come out and they are outstanding in cleaning than other people. They are really great.
Description of Work: I use Impeccable Cleaning Service for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

V-Anne C.
04/2012
5.0
house cleaning
  + -1 more
When the team finished, our house smelled and looked great. I've just scheduled another of what will probably become regular appointments, and my bad back is grateful!
Description of Work: A team of two cleaned our large house, which had not had a thorough cleaning for many months. They mopped, vacuumed, dusted, and scrubbed: tile floors, carpets, bathrooms, tubs and showers, sinks and toilets, window sills and bookshelves. They did all this work in three hours without interrupting our daily routine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Edward K.
03/2012
5.0
house cleaning
  + -1 more
A gentleman came out to look at the house and he told me how much it would cost. He sent out a young man and woman to clean inside and out. They made the place sparkle. They did an extraordinary job. I paid him $400 and asked him to give each of them a $20 tip. I ran into the young man a couple of months later and asked if the man had given them the tip and he said no. The gentleman has cancer so it may have slipped away. The work they did as a company was extraordinary. These kids worked so hard. They were both from Guatemala and I speak Spanish fluently. The girl was so short and when she walked into the shower she said she was going to have a problem so we found her a step ladder. She scrubbed it so clean. They were so sweet. I would recommend their services in a heartbeat.
Description of Work: I used Impeccable Cleaning Service for housecleaning for a house that I sold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Robert S.
02/2012
5.0
house cleaning
  + -1 more
They are the most perfect company in the world. I’ve never seen anything like it. I can’t tell you how happy I am about it. I can’t wait for them to come back.
Description of Work: Impeccable Cleaning Service came out a couple weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candace D.
12/2011
5.0
house cleaning
  + -1 more
They do an excellent job. They are very careful. They speak english well.
Description of Work: We hired on bi-weekly basis. They do an overall cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mario D.
12/2011
4.0
house cleaning
  + -1 more
I got a discounted coupon from Angie's List. I might continue to use their service in the future.
Description of Work: I used Impeccable Cleaning Service for housecleaning service about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Jason A.
11/2011
5.0
house cleaning
  + -1 more
Over all the service is great. It's wonderful to walk into a clean home! Update: 2015 - We've moved across the country and wish that Flavia and Valmi were here. We've yet to have the reliability, attention to detail and friendliness that they provide to their customers in Northern California.
Description of Work: We used Impeccable Cleaning for a move-in cleaning and they were great. Not only did they thoroughly clean the interior of our home but they also cleaned every window (interior and exterior). Valmi was very responsive to my initial call. He arrived to our initial meeting on-time, he was professional, detail oriented and a good communicator. His estimate was very reasonable and detailed. We have hired his team to clean on a regular basis as a result. The team is always on-time and professional. We're very pleased with our decision to hire them! To clarify: The field that asks "Approximately how much did you spend?" has a $0 because they don't have a flat-rate for every home. Also the "Approximate service date" is incorrect because this is an on-going service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo R.
10/2011
5.0
house cleaning
  + -1 more
They really look for things to clean!
Description of Work: Cleaned house. Our house is so nice to come home to now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sabrina O.
08/2011
4.0
house cleaning
  + -1 more
See above...I was not able to copy and paste. Move out clean, wash windows also.
Description of Work: I choose Impeccable Cleaning because of the good reviews. I was initially pleased with the communication but did not know I was dealing with a sub-contractor. Apparently owner of business called this couple who came out because he had too many jobs. The Guatemalean couple who came out, were late but they had car trouble and let us know the night before, which was fine. The couple were nice but didn't speak English very well (male, Nacimiento, spoke better than the female). Since I did not have time to clean out the refridgerator, I asked that they do it and would pay them extra for it. The initial quote was for $425 (I believe) and I ended up paying the couple $250 extra as tip and extra work but since I had to leave before they were done, I found out later that once I paid them, they didn't completely clean the kitchen as I thought they would. I came back the next morning and found some cupboards that hadn't been cleaned which really disappointed me. The recycle cabinet, especially needed cleaning, and that was ignored. They did clean the refridgerator, which was good. Naciemiento washed the windows but was unable to get the screens off the windows for some reason, the outside windows were not clean where the screens were. I did try to tell him that you could remove the windows from inside to clean him but he did not understand. I also had a second story bay window which I told Nacimiento about prior to them coming but it did not get cleaned because they didn't have the proper equipment. Since we were still trying to move things out when they arrived, it was frustrating because Naciemiento would move stuff out of rooms and pile them in living room which made it harder for me to manage. I also was taken aback when I gave the extra money to Naciemento and asked if that was good, he repied with a shrug, "It's okay" which bothered me because I felt I was being very generous. He kept saying it was "OK" and then his wife, said "No, it's good". All in all, the original price was good but I expected a better cleaning job and not to have cabinet areas neglected and windows completely cleaned. I feel that once we left, then they took off too without completely finishing the job, since we were not there to check.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$650

Candace D.
07/2011
5.0
house cleaning
  + -1 more
We found the service through your list. They answered our message immediately and set up an appointment to estimate the job. He gave a reasonable estimate and we committed to a weekly service. We have used them twice a month and we are completetly and utterly satisfied. They are fabulous!
Description of Work: Their service is just like its name, impeccable. They are family owned, have a tremendous work ethic, and do a fabulous and thorough job of cleaning. Above and beyond the usual, by a long distance. The owners are extremely personable and very professional and speak perfect English.. We use them for our home on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kathryn E.
04/2011
5.0
house cleaning
  + -1 more
Vladi the owner came to the house to give me an estimate of the work to be done. he was prompt and professional. He underestimated the job, but I did ask for a lot of work. he thought 3 ladies for 4 hours and it took them 7! But they needed it. They did everything I asked and were very friendly. Brought all their own equipment and products. Asked me several questions about how I would like things done. They are a Portuguese family business. Owner and head housekeeper spoke excellent english. I may actually have them come on a regular basis although they are a bit more expensive than my present housekeepers.
Description of Work: Housecleaning. Deep clean after bathroom remodels. Cleaned everything, cupboards, moved furniture, fireplaces, dusting, vacuuming. House is 5,000 sq ft. I called them after reading another review on Angie's list

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Elsie P.
03/2011
5.0
house cleaning
  + -1 more
Overall it was fantastic. I couldn't ask for anything more. When they left after their second time with us, I actually had tears as I walked through the house....it had been so long since the house has looked so good. I would recommend them to anyone looking for high quality cleaning service at a very reasonable price. In listing the price I averaged the deep cleaning 4 hour first clean, with the rate for the every two week service that we have signed up for. They were extremely responsive. I found them from reviews on Yelp and called to ask for an estimate. Valmi came the next day and took a thorough walk around the house, asking many questions about what we wanted to be done on a regular basis and on a deep clean. He e-mailed me an estimate the following day. He was very good in working around our schedule, of medical appointments.
Description of Work: First visit, deep cleaning of majority of 1500 sq ft household. It had been several years since we had been physically able (age and illnesses) to do many of the strenuous cleaning jobs, plus high windows, high cabinets,and floors. We couldn't believe how two people, in less than four hours, accomplished so much, leaving everything sparkling....windows, cabinets, exhaust fans, washing machine (inside and out), carpets, floors, many shelves (with many too many knick knacks..many antiques all handled with care) all dusted, waste bins cleaned, shower, tub, sinks, counters, photos, computer...everything!!!! The second time was supposed to be a regular cleaning for two hours. But, I had tried to take 10 years of built up wax off the kitchen and entry floors (tile and ceramic), and only had accomplished making a huge mess. Flavia, co owner, immediately started working on my "mess"...hands and knees, scraping away for two hours. Her able assistants, cleaned away on the rest of the house, getting every dust bunny that had been lurking in corners, moving heavy cabinets and doing the walls and floors behind them. Flavia called her husband Valmi and he brought some industrial strength wax solvent and the three women worked scraping and rinsing until the 45 year old floor appeared from below all the accumulated wax and grime of years of neglect. ...miracle workers! Besides, they were so kind, I'm sure that is not how they planned to spend their time that day...we hadn't discussed "wax removal". I was just so inspired by seeing the wonderful job they did the first time, I wanted it all to be perfect. From now on, I will leave it ALL to the experts...Impeccable Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145
    • 1(current)
    • 2

Contact information

29 Harding Dr, Novato, CA 94947

www.impeccablecleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Homebuilders,
Office Equipment Repair

FAQ

Impeccable Cleaning Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Impeccable Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Impeccable Cleaning Service offers free project estimates.
No, Impeccable Cleaning Service does not offer eco-friendly accreditations.
No, Impeccable Cleaning Service does not offer a senior discount.
No, Impeccable Cleaning Service does not offer emergency services.
Yes, Impeccable Cleaning Service offers warranties.
Impeccable Cleaning Service offers the following services: Commercial/ Residential Cleaning

Contact information

29 Harding Dr, Novato, CA 94947

www.impeccablecleaningservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed