Frank's Water Heater Company

water heater installer

About us

Welcome to, Frank's Water Heater Company, proudly servicing California and the surrounding areas. Our goal is to complete your project to perfection. We look forward to building long lasting relationships with the customers that we serve. We look forward to serving you. Call us today! You will not be disappointed.

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 27 reviews

Joseph C.
03/2025
5.0
We lost our hot water late on a Friday. I called Trevor, sent him a few photos of my old equipment, and he arrived at my house an hour later, removing the old water heater and making preparations for the new installation. On Saturday morning, he arrived bright and early and installed the new water heater and made all the necessary upgrades in compliance with current building codes. Trevor was thorough, professional, conscientious, and highly skilled--and the quality of his work, from the premium parts to the final fit and finish, is truly outstanding. He did everything possible to get us back into hot water as quickly as possible, and he's easy to work with, too. Franks Water Heaters is, quite simply, the best in the business.
Rating CategoryRating out of 5

John S.
01/2022
5.0
Professional installation of a tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

albert b.
10/2021
5.0
Excellent installation. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Thomas P.
10/2021
5.0
Good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
05/2021
5.0
Good service, good job! My permit was signed off with no problems! I recommend this vendor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanne W.
05/2021
4.0
Weâ re great

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mollie J.
04/2021
5.0
I needed the repair work done by Friday and Alex came Thursday night to do an estimate and decided to do it on the spot. He did a great job and I was very pleased with the excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roberto E.
02/2021
4.5
Trevor is very knowledgeable and gave me great advice. The installation of a new Navien water heater became a two-phase project on his advice to see if a simpler installation would solve my problem of hot water delivery. Now that the new heater is installed with. recirculation valve, the system works to my expectations, hot water is delivered within seconds, not minutes. . Love the Navien. Thanks, Trevor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

Scott F.
02/2021
5.0
He was prompt and courteous and did what he said he was gonna do for the quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Steve F.
01/2021
5.0
This is quite simple: if you need a water heater replaced in Marin or Sonoma counties, us Frank's Water Heater Company. Frank's is a guy named Trevor. It's just him and his helper. They focus on water heaters, toilets and sink disposals. There is no fancy trucks or 800 number, it's just a hard working guy answering the phone himself and providing a great a service. I received quotes from two of the larger companies in the area for a rental property I own in San Rafael, they both charged to come out and quote, Trevor didn't. Their price for the exact same service and water heater model was at LEAST $1,000 more than Trevor's quote. His work was first rate. He was responsive, and he's a nice guy. Save your money, call Frank's!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,750

Winn E.
12/2020
5.0
Trevor responded to my request very quickly and sorted out the problem to our satisfaction. Enjoyed working with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Aditi D.
12/2020
5.0
Trevor is very knowledgeable about water heaters and did a thoroughly professional job of installing my tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leslie M.
08/2020
5.0
Trevor was on his way to the beach on a Sunday and interrupted his day to help me troubleshoot my tankless water heater. Thanks to Trevor, we can now take hot showers and therefore go grocery shopping without offending our fellow shoppers! 😍

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
06/2020
5.0
Trevor is honest, considerate of property, and does what he promises, on time. As a retired contractor I appreciate those attributes. Frank, the dog, on the other hand, although mighty handsome, doesn't do anything constructive at all. Well he does like being petted. Joking aside, if Trevor gives you a price that's even a hair over the next guys go with Trevor, you'll be happier. Oh, just so you know, he replaced two 40 gallon water heaters, took away the old ones, came in at 9:00 AM and was gone by 2:15. I was in a hot shower by 2:45.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David P.
06/2020
5.0
Very professional -went great ! Did a retro install of tankless water heater and had us up and running in 4 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arlene K.
06/2020
5.0
They did a great job installing a new water heater on Memorial Day, no less! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth R.
05/2020
5.0
Trevor was great- arrived on time, did the work quickly and perfectly after one problem with my piping, which he quickly resolved. Very nice young man, did an excellent job of installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Marien G.
03/2020
5.0
Trevor was professional, efficient, and a good communicator. I felt well taken care of. And he has a very sweet dog named Frank!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Terri M.
01/2020
5.0
Considering my issue was on a Sunday I am happy with everything oversll

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carol G.
12/2019
5.0
Trevor is incredibly professional. He went above and beyond. Was here exactly when he said he would be. I would definitely recommend him. Enjoyed Frank the dog as well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan H.
09/2019
5.0
I hired them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barrie M.
08/2019
5.0
Frank is the dog & the man is very nice. I would definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1515 Center Road, Novato, CA 94947

http://frankswaterheaters.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
1041954
Trade License Locale
CA
Trade License Expiration
07/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Frank's Water Heater Company accepts the following forms of payment: CreditCard
Yes, Frank's Water Heater Company offers free project estimates.
No, Frank's Water Heater Company does not offer eco-friendly accreditations.
No, Frank's Water Heater Company does not offer a senior discount.
Yes, Frank's Water Heater Company offers emergency services.
Yes, Frank's Water Heater Company offers warranties.

Contact information

1515 Center Road, Novato, CA 94947

http://frankswaterheaters.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day