Your City Rooter and Plumbing

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our mission is to provide quality and honest rooter and plumbing services at a fair price. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today.

Business highlights

Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Conventional and tankless water heater specialist, water line repairs and repipes, gas line repairs and repipes, sewer repairs and redrain, clean out install, camera inspection and location services, hydro jet services, bathroom remodel, kitchen remodel, etc.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.5
responsiveness
4.5
punctuality
4.6

Filter reviews by category

Showing 1-23 of 23 reviews

Chris W.
09/2024
5.0
plumbing
  + -1 more
Worked with Jake primarily as he did the plumbing portion, and another gentleman did the drywall. Good communication, prompt, very professional and overall pleasant to work with. Price is on the mid-higher end, but I felt very confident in the reliability of the finished job, plus they got the work done quickly. If I had to cite one small cosmetic negative it would be that the top edge of the box is a tiny bit less than level, though the walls in that laundry closet were never quite straight to begin with. Would go through them again and consider for other home projects in the future.
Description of Work: Replace laundry connections & drainpipe, install recessed box and proper shutoff valves for washing machine, patch wall area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Greg H.
08/2024
5.0
plumbing
  + -1 more
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Description of Work: Descale kitchen drain pipe
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael D.
04/2024
5.0
plumbing
  + -1 more
Process went well. Jake and Shane were very friendly, professional and knowledgable, doing extra to identify the issue. Given the severity of the issue, they got us on their calendar quickly. The problem was resolved. I'd definitely use them again!
Description of Work: Repair kitchen drain leak

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Aimee C.
02/2024
5.0
plumbing
  + -1 more
I highly recommend Jake and his team for any plumbing needs. Jake was friendly, knowledgeable, and got the job done at a reasonable price. I know how hard it is to find a good plumber and I have already sung his praises to some co-workers. He didn't just complete a task, he cared about doing it right and went above and beyond and cleaned up behind himself. We plan to use him in the future for other projects. He seemed honest and like an all around nice guy. I fully recommend his services.
Description of Work: Shower cartridge replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam B.
02/2024
5.0
plumbing
  + -1 more
It went great! This is the second time I have had plumbing work done by Jakes Plumbing and once again I was thoroughly satisfied. They were quick efficient and thoughtful! I def appreciate their attention to detail! I would def hire them again as well as recommend them to all my friends!
Description of Work: Garbage Disposal and Tubular Drain Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Bradey J.
02/2024
5.0
plumbing
  + -1 more
Jake and his team are amazing! Honest, reliable, quick and go above and beyond. Grateful we found them.
Description of Work: Kitchen clean out installation and liner
Rating CategoryRating out of 5
Yes, I recommend this pro

Xochitl G.
02/2024
5.0
plumbing
  + -1 more
I really never do reviews but I’m so happy with the work that was done. Jake was the one that did the work and was communicating with. He communicated everything he was doing and the price. They cleaned up after the job was done. I’m going to honest it not cheap but I know the job was done right. They will be my first call if I need there services again.
Description of Work: Kitchen drain reroute and clean out installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew B.
01/2024
5.0
plumbing
  + -1 more
Jake is my go-to person for any plumbing issues. He’s above all honest, knowledgeable, thorough, and very detailed.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Jasmine H.
11/2023
1.0
water heater repair
  + -1 more
they came but they left a mess. less than a year after they "did their work", we've had to hire someone else to fix everything else. he promised to help with the paperwork to get the permit, and then told me i had to handle it. and when it did not pass inspection, he said it wasn't his problem and he wasn't going to fix it. we had another plumber come to fix the new water heater he had installed < 1 yr ago. turns out he installed one that was too big for our house. it wasn't installed correctly and its loose and not fixed properly to the house. thank goodness there has been no major incident. he seemed fine initially. but f/u was very very poor.
Description of Work: installed water heater. redid the entire plumbing for the house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$42,000

Bradey J.
10/2023
5.0
plumbing, water heater repair
  + 0 more
Jake and his team are amazing. We had an insane water bill, but didn’t know what the issue was. Jake immediately figured it out that we had a busted water heater that was leaking. He quickly offered a quote with multiple options and got the job done quickly and without incident. He texted pictures of progress when we couldn’t be there and just went above and beyond every step of the way. He truly knows his craft.. he is so incredibly knowledgeable in his field. Grateful we found Jake and his team! Highly recommend!
Description of Work: Water heater replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Pam B.
09/2023
5.0
water heater repair
  + -1 more
I could not be happier! Jake did an amazing job! I would definitely use them again for any/all of my plumbing needs!
Description of Work: Water heater replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Elicia R.
08/2023
5.0
plumbing
  + -1 more
Highly recommend Jake at Your City Rooter and Plumbing. He is responsive, on time, and tidy. Through explanation of what work needs to be preformed. Upfront pricing, so no surprises. Great experience, very relatable and friendly.
Description of Work: Faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Ann Marie V.
08/2023
5.0
plumbing
  + -1 more
Shower cartridge replacement and tankless water heater flush
Description of Work: shower cartridge and tankless flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Kenaniah C.
08/2023
5.0
plumbing
  + -1 more
They did an excellent job! Very thorough and high quality work.
Description of Work: Sewer liner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginger K.
08/2023
5.0
plumbing
  + -1 more
Jake with Your City Rooter and Plumbing was one of the best home repair people we have ever encountered. He was so considerate, kind, thorough, knowledgeable, and trustworthy. Even though we have a home warranty, we hired and will continue to hire Jake instead of going through our home warranty for peace of mind that the job is getting done right, and Jake’s customer service is above and beyond. He is so quick to respond and answer any and all questions that we had.
Description of Work: Hydrojetter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Crystal S.
01/2023
4.0
water heater repair
  + -1 more
All was good except the work didn’t come with an warranty
Description of Work: Pilot ignitior replaced

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Crystal S.
01/2023
5.0
water heater repair
  + -1 more
All is gd my water works now
Description of Work: Water Heaters

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$470

Way C.
10/2022
5.0
water heater repair
  + -1 more
patient and Nice done job.
Description of Work: Water Heaters

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Miguel A.
06/2022
5.0
plumbing
  + -1 more
They were excellent and they took care of my needs pretty quickly. They were on time and quick. They were very professional.
Description of Work: They fixed the clogged sink.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

michael E.
06/2022
5.0
plumbing
  + -1 more
Very well..had our water up and running from when i called to a couple of hours.. not only is he very knowledgeable in his profession but has very good mannerisms in making one feel confident he will get the job done..my family and i are very appreciative of Jake and his skills and recommend him highly..thank you Jake!
Description of Work: Water service shut off rebuild/replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Celeste N.
05/2022
5.0
plumbing
  + -1 more
Jake had good communication with scheduling my toilet replacement. He was thorough and showed up 15 mins early. Efficient and finished the job in less than two hours. I will definitely be hiring him again if needed.
Description of Work: toilet replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Joselyn N.
05/2022
5.0
plumbing, water heater repair
  + 0 more
Very professional. Explained everything carefully and didn’t mind answering our questions again and again. Jake installed a tankless water heater in a matter of hours. Left the area looking better than he found it. Reliable plumber and reasonable/affordable pricing. Will definitely recommend Jake to all my friends.
Description of Work: water heater install
Rating CategoryRating out of 5
Yes, I recommend this pro

Vanessa E.
05/2022
5.0
plumbing
  + -1 more
Jake was a great plumber! Kept us updated and did a great job! We will definitely have him back for more work.
Description of Work: Whole house water repipe
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    11900 Excelsior Dr, Norwalk, CA 90650


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    126691
    Trade License Locale
    California
    Trade License Authority
    California: Contractors

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Natural Gas Lines,
    Water Filtration and Softening,
    General Remodeling

    FAQ

    Your City Rooter and Plumbing is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Your City Rooter and Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Your City Rooter and Plumbing does not offer free project estimates.
    Yes, Your City Rooter and Plumbing offers eco-friendly accreditations.
    Yes, Your City Rooter and Plumbing offers a 10% senior discount.
    Yes, Your City Rooter and Plumbing offers emergency services.
    Yes, Your City Rooter and Plumbing offers warranties.
    Your City Rooter and Plumbing offers the following services: Conventional and tankless water heater specialist, water line repairs and repipes, gas line repairs and repipes, sewer repairs and redrain, clean out install, camera inspection and location services, hydro jet services, bathroom remodel, kitchen remodel, etc.

    Contact information

    11900 Excelsior Dr, Norwalk, CA 90650


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed