Konrad Roof Co

This is the second roof Konrad has done for me, but in the the two decades since he did the last one, the service has fallen off a cliff. Unresponsive and rude would be putting it mildly - and this with a repeat customer, who has referred other neighbors to him. Konrad was unable to do the roof the architect had specified, since he basically works with only one kind of material - it's either his way or forget it. And, after spending nearly $30K, when a little patch needed to be done, he charged me an additional $650 (this is for two guys, who were out there already, working for less than an hour. When I tried to discuss this with him, he hung up on me. I have no idea what my "warranty" is worth at this point, since his method of dealing with complaints is apparently to ignore calls and hang up, if you manage to catch him anyway. Not a way to run a business - nor will I be able to recommend him again in good faith.

They are very easy to work with and are competitively priced. They have been excellent with cleanup and follow up. We are getting ready to have them re-roof the rental next door and we would highly recommend them. .

We hired Konrad Roof Company to install a new flat roof on our house around 10/2015 - but after the first substantial rain, we noticed water was running down behind the gutters causing damages on the exterior and interior walls. It took several calls and visits for them to come back out and install a drip edge (which should have been installed before the roof was torched down). After last night's rain we noticed water is once again dripping behind the gutters (although not as bad as before). My husband and I climbed into the roof to investigate and found that the drip edge was installed too high so the water couldn't drain and was just sitting on the roof. What's worse is that the water is seeping through.. meaning there is a hole/leak somewhere on the roof where the water is pooling. Although we paid a lot of money to get this roof done, I have lost faith in this company and is sad to say that we will rather hire another company to come fix this mess.

Really good. The did some roof repairs for us about 10 years ago. The only thing that did not go really smoothly was the tear-off of the old roof, but even that went as smoothly as possible, There is no way to do a roof tear-off that is not messy and noisy.

Konrad Roof Co. was fast and effective keeping me informed as the work progressed. They were done in 2 days.

Konrad replaced our roof in November 2016. In the months after the work, we have had at least five sustained, heavy downpours. The roof looks great and we have had no problems. The Konrad crew did a great job.

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Great. The crew showed up on time and did a great job. Kept the area neat and clean.

It went very well. He was not the most expensive and he was not the cheapest. We were out of town actually when they did the work and we have not had any problems. They were professional, clean, and there were no mess.

I was very pleased with the job. Our entire roof was taken apart, the paper replaced and the tile re-installed. The crew was very professional and hard working. We had a significant amount of dry rot and the foreman, Rickey, was so conscientious that I felt confident that he found and replaced as much of the damaged wood as could be found. The owner, Konrad, was responsive to my questions. The price was not the lowest, but it was competitive. I would recommend them to my friends.

We had roof leaks originating around multiple dormers and vents. The contractor inspected the leaks and recommended that all of these be properly sealed (they had not been resealed for 14 years). They gave me a quote of $1,450 to seal all the vents and dormers, plus $750 for additional repairs to install sheet metal at the joint of the flat and slanted roof. They completed the job on time and I visually inspected that the sheet metal was installed. I didn't inspect the seals on the vents and dormers on the slanted part of the roof as it was too steep to climb there. The contractor assured us that this was done properly too. Less than a year later, we have another substantial rain. The roof appears to leak in all the same places. Every place where we had a bucket collecting water in the attic before, were leaking again. I called the company and had them schedule someone to come down for inspection. They didn't show up on the scheduled day. We called again, and they were able to fit us in one week later. A new rain storm was coming, so when they came back and we showed all the leaks (dried by then), they told us that we had to seal the dormers again. This time I went on the roof myself and discovered that nothing has been done to the old seals. They looks like they were decades old and the light was clearly shining through them. They guy put some temporary seal, since the rain was coming but told me that he would have to come back to scrape it off and put a proper seal in place (the one that I had already paid for the last time around). It has been raining all night long and the next morning (12/12/14), I saw major leaks in my office with damage to computers, furniture and walls. I called the company and talked to Tim. I explained to him what has happened. They have suddenly became very aggressive and told me that I was trying to "pin" what happened on them. They would not admit that the work has not been done and suggested that I hire another company.

They did a great job. After the first repair we had some additional leaking (no fault of theirs). I called and they came back out and completely repaired the entire roof. A much bigger job than originally anticipated. Very knowledgable, professional and capable team. I will use them in the future and would highly recommend them to friends and neighbors.

The manufacturer of the roofing tiles gave me the referral for Konrad. I had a written estimate within 24 hours, and work started about two weeks later. The crew parked their truck in my driveway AFTER they covered it with a tarp. They also covered my plants and grass before they removed the existing roof. We have lived in this home for almost 30 years and have remodeled and upgraded extensively. This was one of the best contractors I have ever used.

We had a few other contractors provide bids ranging from $10K to $4K to replace approx. 11 squares or approx. 900 sq. ft of my roof. After talking with the many roofers, I was able to learn and find out what exactly was wrong with my roof. Tim, who has been working with Konrad Roofing for many years was able to see all of the issues. Konrad was not the cheapest, but gave a very competitive bid and we went with them because they just seemed to be the most competent of the roofers we interviewed. The work was done in 2 days. The foreman and the crew had been doing this work for many years and were extremely efficient in tearing the old roof down and putting the new one up quickly. All in all, I am very pleased with the work Konrad Roofing performed on my house. The only knock on them was that in my opinion, they were not the most responsive at times. But, in totality, they did a very good job on my roof and I would definitely recommend them to my friends.

Very responsive from the first call. Owner came out and gave an estimate. Repairs were done as promised. We had another leak and they came back and repaired that as well. Great job. Very nice to work with.

We liked their quote and that's the company we may be using. The guys seemed very professional and honest about things, which was good. We've had so many roofers over and he said that we didn't need what the other said. He didn't give us more than we needed. The quote was approximately $6500 and they were one of the best quotes. We were getting $7000 and $8000. They were the best and were on time. They did what they said they were going to do.

I have had these folks do several roof repair jobs and would recommend them to others.

They had the lowest of three estimate prices (by a fair amount), and provided the most solid warranty. Very responsive staff. Willing to negotiate prices. Quick, clean work. Have had no problems with leaking since the roof was put in. Very positive experience. I would recommend them to anyone.

Great! They made recommendations and price was competitive. The crew was amazing and they were a precision team getting the job done on time!

They did an excellent job at a reasonable price. All the people I dealt with were very knowledgeable and were very nice to me. I intend to use Konrad roofing for all my roofing jobs from now on.

Best bid out of 4. Responsive to all questions. Came when promised and finished on time.

They did a great job! Did it in less than 24 hours. They came out while the rain was still coming down to look at a leak!! They were able to repair that no problem!! They never stopped working or take any breaks except to lunch during the re-roof. An excellent experience!

IT WAS TERRIBLE. THEY DID NOT KNOW WHAT THEY WERE DOING. AFTER REPAIRING THE ROOF, IT STARTED LEAKING LIKE WE HAVE NEVER HAD LEAKS BEFORE. THEY WOULD NOT MAKE GOOD ON THE DAMAGES THAT WERE CAUSED.