Ken Colgan Plumbing & Rooter

I did not hire them. This firm bought out the business of a plumber I had used for 20+ years and retained his name: it is not the same. When I asked about their State contractor's license, I was given a number - but the name did not match the business or the person I was dealing with: he claimed he is authorized to use this other business's/person's license because they are "partners." I called the other business and found out Ken Colgan Plumbers misrepresented the situation is and NOT licensed. This is illegal. The only way they can operate under that other license is if they are doing a job that the other company brings them into. Buyer beware.

A pleasure to work with every time. Addresses all my needs in a timely and friendly fashion.

couldn't coordinate schedules, but I'll use Ken in the future.

I described pretty much everything above.

We will continue to use their service in the future.

Needed a new toilet installation, called and left a detailed message and never returned my call.

He did the job as promised, on time and was very neat.

He was professional and his pricing was very fair. Since my guest house was located in the back of my property, the drain line was pretty long and Ken spent the time to try to get as far out to the street as possible. We are happy with Ken's service and will use him again if we have any plumbing issues.

He ordered the part for the faucet that I had. He was pretty reasonable and very responsive.

Communication with Ken was excellent. If I didn't catch him on the phone he called me back immediately. He and David were on time and professional. They split up to tackle the different jobs separately so they could get done quicker. The price was more than fair and they both did an excellent job. I would have no problem recommending Ken and David to my clients and friends, and will definitely call them the next time I have a plumbing job.

Ken was great. I called Ken on a Friday evening suspecting I had a leak after receiving a extraordinarily high water bill. Ken met me at the house on Saturday morning and quickly found the leak. He was extremely knowledgeable and professional. He answered all my questions and thoroughly explained what needed to be done. Ken came by Tuesday morning while I was at work to replace the line. He did such a great and clean job that at first I thought he did not show up. Ken replaced the pipe without disturbing the sidewalk, walkway or fence and replaced the grass where he needed to dig. Only upon closer inspection did I even notice where the ground was dug up. Ken is honest and did a great job. I am planning on using Ken for all my plumbing needs in the future.

There was evidence that my existing pressure regulator was out (pipes whistling at faucets and toilet valves.) After confirm this with a pressure tester (150psi!), I gave Ken a call. He was able to stop by and take a look the next morning. I figure this was a good time to also have him check on my shower stems which, like everything else in my post-war house, were an ancient/out-dated design and could stand to be replaced (hard to turn off 100%.) Since I was pressed for time because of work, I was pleasantly surprised that Ken was able to go ahead and quickly replace my pressure regulator on the spot. While he was at it, he told me about and replaced the worn-out relief valve that was on the side of my house. He couldn't have been more friendly/ courteous and even suggested to hold off on replacing the shower stems, as the reduced water pressure might be enough to make the showers easier to turn off and not leak. That to me was a sign of good integrity as the stem job would require a good deal of work to do it right (replacing some old galvanized pipes in the wall and re-plumbing into copper lines in the crawlspace.) This positive experience is exactly why I prefer to do business with smaller operations like Ken Colgan Plumbing vs. the bigger operations, which seem to be more of a gamble.

My husband asked me to call a plumber and I didn't know what I was talking about (other than that the hot water heater was leaking) and Ken was very kind and didn't make me feel stupid. Ken scheduled an appointment at our convenience. He was great, showed up on time, was a really friendly guy and resolved our plumbing issues quickly. We'd definitely use him again!

I had the usual nightmare of debris and crud spouting out of my shower drain. I located Ken on Angie's List and he was able to come over within hours that afternoon and snake the line. Because I'm curious, I stood nearby and asked him questions, which he was happy to answer. The following week he came to scope the line, to cap an unused line under the house and to discuss putting in an additional clean-out at the front of the house. Based on a number of factors and Ken's detailed analysis, I decided that building the clean-out would be more trouble than it was worth.

Ken came by himself thinking that it would be a quick easy job. Our house is old and things usually do not go as planned. There were problems along the way. He had to replace pieces of pipe, etc. There was a gurgling noise that kept happening. Ken did not like it and spent about an hour just trying to figure that out. Everything seemed fine so he cleaned up and left. The next day the sinks backed up after I hit the disposal. I could hear through the wall where the problem was. Called Ken the next morning. He came right out and fixed it. Bravo! Thanks Ken!

Good experience and professional.

Ken is an AMAZING plumber who is detail-oriented, and takes pride in and responsibility for his work. My husband and I bought a fixer-upper, and decided to use all of our general contractors subs to make things go smoother... BIG mistake. After we renovated the house, I had to call Ken and have him check, redo and/or fine tune almost every plumbing fixture in the house. He is very friendly, patient, honest, and does great work. We have worked with Ken for years, and we will continue to call him for all of our plumbing needs.

I recommend him to everyone and people are always beyond pleased. I am an interior designer and when the job calls for it, I use him for that as well. He is reliable, punctual, trust-worthy and fair.

Execllent, excellent, excellent! The "tune up" on the existing toilet made it work better than when it was new! Installation plus private purchase of toilet cost about 15% less than previous toilet purchase and installation. On the dishwasher emptying problem, Ken also tightened the air intake valve and the faucet. Put a little caulk between stone countertop and tile backsplash. Recommended caulk in shower rather than re-grout due to the narrowness of the spacing. Looks great.