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Ken Colgan Plumbing & Rooter

Plumbing, Drain Cleaning, Water Heaters,

About us

Small shop, personal service, skilled, knowledgeable & conscientious. Quality service at competitive prices.

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

All plumbing repairs & trouble shooting clear clogged drains & sewer line backups, kitchen & bathroom remodels, repiping, tank water heaters, tankless water heaters , faucets, toilets & sewer line inspection.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
5.0
Showing 1-19 of 19 reviews

judith L.
05/2017
1.0
plumbing, drain cleaning
  + 0 more
I did not hire them. This firm bought out the business of a plumber I had used for 20+ years and retained his name: it is not the same. When I asked about their State contractor's license, I was given a number - but the name did not match the business or the person I was dealing with: he claimed he is authorized to use this other business's/person's license because they are "partners." I called the other business and found out Ken Colgan Plumbers misrepresented the situation is and NOT licensed. This is illegal. The only way they can operate under that other license is if they are doing a job that the other company brings them into. Buyer beware.
Description of Work: Clearing of drain to street blocked by tree root.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jaclyn L.
06/2014
5.0
plumbing
  + -1 more
A pleasure to work with every time. Addresses all my needs in a timely and friendly fashion.
Description of Work: He has done a lot of work for me over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

shane B.
10/2012
5.0
plumbing
  + -1 more
couldn't coordinate schedules, but I'll use Ken in the future.
Description of Work: Unfortunately Ken was out of town when we spoke, but he made certain to really discuss my issue and even offered to have me call him back if I had questions about any other estimates from other plumbers. I'll be calling for sure when the need for a plumber arises again.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela M.
03/2012
5.0
plumbing
  + -1 more
I described pretty much everything above.
Description of Work: Ken re-did the copper piping throughout the house. He was gracious, professional on all levels and thorough. He spotted and corrected several things in the house, added a hose connection off the side porch for my poor wilting rose bushes at no added charge and has returned to unplug drains when I needed that done. We already discussed adding a gas outlet for the fireplace in the near future. I'd have Ken do any plumbing work anywhere in my house and his helper, David, is also great. They have done work over several years for me and I trust his work and his ethics enough that I've actually gotten some errands done while they were here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jason Y.
03/2012
5.0
plumbing
  + -1 more
We will continue to use their service in the future.
Description of Work: They just helped to hook up our washer and dryer and replaced our water filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

corinne T.
03/2012
1.0
plumbing
  + -1 more
Needed a new toilet installation, called and left a detailed message and never returned my call.
Description of Work: requested a new toilet install

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Loring G.
11/2011
5.0
plumbing
  + -1 more
He did the job as promised, on time and was very neat.
Description of Work: Replumbed a rental unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joanna N.
07/2011
5.0
drain cleaning, plumbing
  + 0 more
He was professional and his pricing was very fair. Since my guest house was located in the back of my property, the drain line was pretty long and Ken spent the time to try to get as far out to the street as possible. We are happy with Ken's service and will use him again if we have any plumbing issues.
Description of Work: My guest house' bathroom had a backflow issue. Ken came out to snake it as far out as the line allowed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Christina M.
05/2011
5.0
plumbing
  + -1 more
He ordered the part for the faucet that I had. He was pretty reasonable and very responsive.
Description of Work: He changed the diverter for the shower and tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul O.
04/2011
5.0
plumbing
  + -1 more
Communication with Ken was excellent. If I didn't catch him on the phone he called me back immediately. He and David were on time and professional. They split up to tackle the different jobs separately so they could get done quicker. The price was more than fair and they both did an excellent job. I would have no problem recommending Ken and David to my clients and friends, and will definitely call them the next time I have a plumbing job.
Description of Work: Kitchen: Installed a new strainer in the sink. Installed a new faucet. Removed old water filter system. Ran a water line to the refrigerator. Bathrooms: Replaced pop-ups in both bathroom sinks. Connected condensation line from air conditioner to drain. Snaked drain in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

Tommaso T.
02/2011
5.0
plumbing
  + -1 more
Ken was great. I called Ken on a Friday evening suspecting I had a leak after receiving a extraordinarily high water bill. Ken met me at the house on Saturday morning and quickly found the leak. He was extremely knowledgeable and professional. He answered all my questions and thoroughly explained what needed to be done. Ken came by Tuesday morning while I was at work to replace the line. He did such a great and clean job that at first I thought he did not show up. Ken replaced the pipe without disturbing the sidewalk, walkway or fence and replaced the grass where he needed to dig. Only upon closer inspection did I even notice where the ground was dug up. Ken is honest and did a great job. I am planning on using Ken for all my plumbing needs in the future.
Description of Work: Replaced water line from the house to the water meter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

chad W.
08/2010
5.0
plumbing
  + -1 more
There was evidence that my existing pressure regulator was out (pipes whistling at faucets and toilet valves.) After confirm this with a pressure tester (150psi!), I gave Ken a call. He was able to stop by and take a look the next morning. I figure this was a good time to also have him check on my shower stems which, like everything else in my post-war house, were an ancient/out-dated design and could stand to be replaced (hard to turn off 100%.) Since I was pressed for time because of work, I was pleasantly surprised that Ken was able to go ahead and quickly replace my pressure regulator on the spot. While he was at it, he told me about and replaced the worn-out relief valve that was on the side of my house. He couldn't have been more friendly/ courteous and even suggested to hold off on replacing the shower stems, as the reduced water pressure might be enough to make the showers easier to turn off and not leak. That to me was a sign of good integrity as the stem job would require a good deal of work to do it right (replacing some old galvanized pipes in the wall and re-plumbing into copper lines in the crawlspace.) This positive experience is exactly why I prefer to do business with smaller operations like Ken Colgan Plumbing vs. the bigger operations, which seem to be more of a gamble.
Description of Work: Replace 3/4" pressure regulator; Replace 3/4" pressure relief valve; Check shower stems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

JD C.
08/2010
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
I had the usual nightmare of debris and crud spouting out of my shower drain. I located Ken on Angie's List and he was able to come over within hours that afternoon and snake the line. Because I'm curious, I stood nearby and asked him questions, which he was happy to answer. The following week he came to scope the line, to cap an unused line under the house and to discuss putting in an additional clean-out at the front of the house. Based on a number of factors and Ken's detailed analysis, I decided that building the clean-out would be more trouble than it was worth.
Description of Work: Two visits 1. Snake 4" clean out for main line to street: $175. 2. Scope 4" sewer main w/camera, evaluate the necessity for building an additional clean-out at front of house, troubleshoot water leak under home, cap 2" ABS pipe from kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Annie P.
08/2010
5.0
plumbing, water heater repair
  + 0 more
My husband asked me to call a plumber and I didn't know what I was talking about (other than that the hot water heater was leaking) and Ken was very kind and didn't make me feel stupid. Ken scheduled an appointment at our convenience. He was great, showed up on time, was a really friendly guy and resolved our plumbing issues quickly. We'd definitely use him again!
Description of Work: Ken installed a regulator to fix our leaking hot water heater and a couple other small plumbing fixes we needed in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie S.
06/2010
5.0
plumbing, drain cleaning
  + 0 more
Ken came by himself thinking that it would be a quick easy job. Our house is old and things usually do not go as planned. There were problems along the way. He had to replace pieces of pipe, etc. There was a gurgling noise that kept happening. Ken did not like it and spent about an hour just trying to figure that out. Everything seemed fine so he cleaned up and left. The next day the sinks backed up after I hit the disposal. I could hear through the wall where the problem was. Called Ken the next morning. He came right out and fixed it. Bravo! Thanks Ken!
Description of Work: Kitchen/laundry sinks needed to be snaked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Adrienne F.
04/2010
4.0
plumbing
  + -1 more
Good experience and professional.
Description of Work: Ken came by and gave us an estimate. He was very informative and nice. We didn't go with his company because we found another plumber through Angie's List that was more affordable.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Ken Colgan Plumbing & Rooter
A gentleman met me at the building site and informed me that the building & safety department had “red tagged” the unit and would be by in the morning to inspect the work being done. Once a work site has been red tagged all work is halted and no work can proceed until it is inspected and approved by the building and safety department. At that time, I was informed that the homeowner’s association had also been trying to contact them to find out what work was being done. Their contractor had removed all the plumbing fixtures, tile, shower pans etc. and would be reinstalling everything as soon as they were able to resume work. They said they just needed me to pull a permit for raising a shower head. Something about this didn't seem quite right. I informed him that a permit to raise a shower head would not be enough to satisfy the building & safety department based on the work already in progress and that their contractor would be the best person to guide them through their current circumstances. Had they told me this situation over the phone I would have given them the same recommendation and not needed to go over there. Given the fact that I never even met the member, I don't know how she was able to judge my professionalism, as I was simply there to give an estimate and no work was ever performed.

Monica R.
04/2010
5.0
drain pipe, plumbing, drain cleaning, home remodeling, sewer cleaning, water heater repair
  + 4 more
Ken is an AMAZING plumber who is detail-oriented, and takes pride in and responsibility for his work. My husband and I bought a fixer-upper, and decided to use all of our general contractors subs to make things go smoother... BIG mistake. After we renovated the house, I had to call Ken and have him check, redo and/or fine tune almost every plumbing fixture in the house. He is very friendly, patient, honest, and does great work. We have worked with Ken for years, and we will continue to call him for all of our plumbing needs.
Description of Work: Repair and connect kitchen sink to faucets, water purifier, clean bathroom drains and replace valves that were too small, adjust faucet knobs to be more precise and not spin, get rid of "spurting" water and make flow even, get rid of annoying clicking noises when push toilet flush handle, and take care of constant dripping sounds with toilets, and deal with all of my plumbing manufacturers to give me new products and repair parts because they gave me faulty ones! Ken did so much work at the house uninstalling and re-installing fixtures, etc., and came back so many times, I don't know if I justly relayed everything that he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

RUTH S.
04/2010
5.0
drain pipe, plumbing, drain cleaning, home remodeling, water heater repair
  + 3 more
I recommend him to everyone and people are always beyond pleased. I am an interior designer and when the job calls for it, I use him for that as well. He is reliable, punctual, trust-worthy and fair.
Description of Work: Ken has been my plumber for 6 years. He has done everything for me from clearing out drainpipes, to completely repiping my guest house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elaine S.
02/2010
5.0
plumbing
  + -1 more
Execllent, excellent, excellent! The "tune up" on the existing toilet made it work better than when it was new! Installation plus private purchase of toilet cost about 15% less than previous toilet purchase and installation. On the dishwasher emptying problem, Ken also tightened the air intake valve and the faucet. Put a little caulk between stone countertop and tile backsplash. Recommended caulk in shower rather than re-grout due to the narrowness of the spacing. Looks great.
Description of Work: Ken has come twice - once in Dec 09 and again in Feb 10. The first job was to install a new toilet and "tune up" a second toilet. The second visit was to repair a dishwasher emptying leak under my kitchen sink and to patch up some grout in a stall shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

    Contact information

    11614 Burbank Blvd, North Hollywood, CA 91601

    http://www.kencolganplumbing.com

    Service hours

    Sunday:
    6:00 AM - 10:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Drain Pipe Installation,
    Lawn Irrigation

    FAQ

    Ken Colgan Plumbing & Rooter is currently rated 4.9 overall out of 5.

    Sunday: 6:00 AM - 10:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    Ken Colgan Plumbing & Rooter accepts the following forms of payment: Check
    No, Ken Colgan Plumbing & Rooter does not offer free project estimates.
    Yes, Ken Colgan Plumbing & Rooter offers eco-friendly accreditations.
    No, Ken Colgan Plumbing & Rooter does not offer a senior discount.
    Yes, Ken Colgan Plumbing & Rooter offers emergency services.
    No, Ken Colgan Plumbing & Rooter does not offer warranties.
    Ken Colgan Plumbing & Rooter offers the following services: All plumbing repairs & trouble shooting clear clogged drains & sewer line backups, kitchen & bathroom remodels, repiping, tank water heaters, tankless water heaters , faucets, toilets & sewer line inspection.

    Contact information

    11614 Burbank Blvd, North Hollywood, CA 91601

    http://www.kencolganplumbing.com

    Service hours

    Sunday:
    6:00 AM - 10:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM