California Blinds Company

It didn't go well. I waited 9 weeks for my new shades. When the installer finally came the measurements were off, he took off my old shades and left telling me that they would call me back to tell me when they would get the correct blinds. The owner or manager Cody was extremely rude to me, speaking over my voice and barely apologized. Do not hire these people.

It went horribly. I scheduled an appointment with a time window between 11am-3pm and was told I would be called 30 minutes prior to the arrival of the installer. The install, between 11am-3pm, I received no call, no installer, nothing. Half an hour later, 3:33pm, the installer, Paul, calls me to tell me he's 5 minutes away. I tell him that no one is there any more because it's passed the scheduled time range and people have gone back to work. He tells me that I will be charged a rescheduling fee for "wasting their time." So, they're a half hour late, and I am the one wasting their time. He tells me I need to get someone out there in a half an hour (because I was "being technical" when I told them that they were supposed to give a thirty minute call ahead of time. "You want to be technical, fine we can get technical" was his exact response). I immediately called the main office where Cody--who was the only reasonable person in the entire situation--apologized and said he'd take care of the situation. Unfortunately, Cody's boss and Paul insisted that because I didn't tell Paul that people had left (A. Yes I did, B. Doesn't matter, they were a half hour late) they would charge a rescheduling fee if they had to come another day. They ended up just leaving a blind (that was way too long) at my apartment that I would have to measure and cut myself. Paul was rude, impatient, insisted that his lateness was my fault, and projected all kinds of negative connotations onto my tone that weren't there. He also berated me for saying "Sure" instead of "Yes, affirmative", because saying "sure" made it "...sound like [I] thought [he] was wasting [my] time." I kid you not, this was literally what he said to me. Not only my tone had to be up to his standards, but also the words I used. One of the worst experiences I've ever had in any capacity. Never, EVER use this company!!