C-Bek Tile & Stone Design Inc

This is now my third review for Carlos and C-Bek Tile, and it's obvious why I only work with him and his crew. From the time I contacted Carlos to the end of the project it was nothing but clear concise communication, stellar work and outcome, and prices that no one can match or beat. This last job with Carlos and Jose, who completed the fabrication, was beyond outstanding. Carlos came by the house within a couple of days of my initial call, took measurements, made a template, provided a quote shortly thereafter, and even made some great suggestions regarding where to look for striking, and yet reasonably priced marble. He invited me to meet him at the shop so that together we could plan the layout to best capture the most striking features of the stone. The stone was cut so that the vein matched perfectly as it wrapped from the far left across the front to the top. The result is a beautiful fireplace that my friends and family gush over each time they visit. Seriously, they gush! There really is no other choice in Los Angeles when it comes to anything to do with tile, marble, stonework, a contractor needed, and on and on as Carlos is the BEST there is in this space. Thank you once again, Carlos and Jose for a stunning fireplace remodel!!

Carlos gave us an estimate the same day we called. His staff started the next day and did a professional job that had to be modified and looks great. Even our plumber was impressed the quality of their work.

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Carlos Martinez and his workers were fantastic.  They were punctual and did excellent work,  They cleaned up after the job was done.  Carlos did exactly what he promised to do.  I would highly recommend him.  He did a shower stall at my rental about a year ago and that was also a fantastic job.  

This is my second review for Carlos and the crew at C-Bek Tile and Stone Design, and the work performed is even more stunning than our last install, if that is possible.  Carlos is one of those rare individuals whom you hope to meet when doing any construction or remodel work, and like lighting in a bottle, seems impossible.  He and his crew go above and beyond to create, design, and install a beautiful and functional bathroom at a truly fair price.  

Carlos provided a quote and start date, and within a few weeks created and installed a bathroom that is the envy of my friends and family.  His crew - some of whom are family members - are always courteous, polite, professional, and so thoughtful when working in our home.  They always cleaned up after the completion of each job, better than if I hired a professional cleaning crew.  If I had a question or concern during the process, Carlos would immediately reply back most times within a few minutes.  I am not aware of ANY company owner who devotes so much time, and personally cares about his clients and the outcome of the project.  He even knew other trades to refer - all of whom were excellent, and which he personally vetted and vouched for - to complete the project which looks as if created by a high-end designer.
 
There are many choices for tile work, countertops, shower install, and anything that would involve a bathroom or kitchen remodel, but only one choice if you want it done right the first time, for it to be quality work by someone who will stay in touch long after the job is completed.   The ONLY choice is Carlos and C-Bek Tile and Stone Design!

It went very well as planned.  Good timing.  They do very good work.

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This is our second project that has been handled by Carlos and his crew.  He manages his jobs in a very experienced way. I'm sure that we will use him again in the future. Bravo Carlos!

It was an excellent experience working with Carlos.  In setting up the work, Carlos was helpful and knowledgeable and we are extremely happy with the result.  He went out of his way to accommodate us and expedite the job.  Carlos made sure the work progressed every day, and he and Edwin were always available by phone to answer questions and make decisions.  Carlos carefully removed some tiles in order to access the plumbing.  After the plumbing work was done, Carlos' son, Carlos, Jr., did a fantastic job setting about 10 pieces of marble that we replaced in the shower.  The work was clean and precise.  Unless you knew about the work, you wouldn't know that any of the shower tiles had been replaced.  Carlos and his son are craftsmen.  

After the tile repair was completed, Edwin started the refinish work.  His worker was on time every day and refinished and re-grouted the shower in four days.  Edwin had helpful suggestions on marble finish and we found that following his suggestions resulted in a great job.  For the trim pieces, we didn't follow Edwin's initial suggestion. That was a mistake on our part.  We later saw that we should have followed that advice and asked to change the finish.  The only thing he and Carlos said about it was, "No problem."

We were very happy with the cost as well as the work.  It was a fair price for very good work.  Carlos and Edwin take personal pride in their work and producing a high quality result.  Carlos and Edwin are gentlemen who stand behind their work.  We look forward to having them back to do more as we continue to work on the house.

Carlos and his guys are fantastic.  Very professional, the work is always great and the price is very reasonable.
We first used Carlos to help renovate two of our bathrooms, re-tiling the floors, one shower unit and a bath/shower.  After he did such good work on the bathrooms, we got him back to do our kitchen.  Carlos' guys did all the tile and countertop work for the kitchen - flooring, backsplash and quartzite countertops.  The finished product looks amazing.

C-Bek Tile Company caught my eye because I noticed that they had almost perfect reviews. The few that weren't perfect were answered and explained by owner Carlos in the most understandable manner.

My project was the laying of 400 square feet of tile over a quite uneven floor-- he came to my home promptly and knew exactly how to handle every tricky situation. I chose the best tile and grouting from his store and his workers completed the job promptly.

Here's where it gets interesting; when Carlos returned to check the job (it was perfect) by my good fortune, two new kitchen appliances were being delivered-- but the appliance installers didn't know how to do the job.

Without me even asking, Carlos said he would take care of it.

He left and returned promptly with plumbing, electrical, flooring and other supplies. He installed the fridge ice maker; he removed the old dishwasher which required the use of a blowtorch, the removal and replacement of counter and floor tile, installation of new electrical and plumbing interfaces, and a new underfloor for the dishwasher.

He told me to have the appliance installers call him if they were confused as to how to complete the final hookup. When the installers returned the next day, they did call him and he did explain how to complete the job.

If all this wasn't enough, I told him I would like to have the tiled area painted. He said he would do it. He chose the paint (a perfect match for the tile)-- he wasn't satisfied with a single coat and launched into a second coat.

I expected that all the extra work would cost me many thousands of dollars extra (it certainly would have been worth it). Carlos simply asked me for the price of the paint (a quite nominal amount).

I have been in my home for 37 years and have seen many contractors come and go (and some have been good) but Carlos of C-Bek is the best. He is a prince, super competent and smart, efficient and effective, and very decent.

Dear fellow Angie's List members, you may think because of this good review that Carlos and I are related. We're not! He's-just-that-good.

I started with someone else who wasn't doing a good job so needed to find a new person to help with my bathroom.  Carlos and his team were great to work with.  He was not the lowest in price, but I always go with the saying, "you get what you pay for."   I went to the store and they helped me pick out tiles and a new vanity and marble top.  The installers were very punctual and friendly.  Their work was fast and perfect.  Everything exceeded my expectations.  I would work with C-Bek again and highly recommend them.

Carlos and his team were great! They were prompt, hard workers, professional and diligent. The quality of work provided was exceptional. We were provided with an accurate estimate and when extra work needed to be done, they let us know beforehand and helped us understand the reason for additional work. We felt very comfortable having them in our home. They made an effort to make our dog feel comfortable (they played with her!) which made us love them even more!

Dear Sir;
I employed C-Bek Tile from Angie?s List to install a new shower pan  in 2013.
Installing a new shower pan is an expensive project.
The entire cost of the project was $5200
A properly installed shower pan should last 20 to 30 years.
The new shower pan started leaking in 2015.
Carlos Martinez, owner of C-Bek came to my home inspected and admitted
the shower pan is leaking and should not be leaking. We plugged the
drain and poured water from a plastic bucket on to the shower floor
to prove that drain is working properly, the shower valves are
working properly. The only problem is that the shower pan is
defective. There are no cracked tiles, no evidence of further work
done in the area. Carlos and his HOT Mop subcontractor admitted that
their work is defective.
Both my plumber and the Hot Mop professional that C-Bek subcontracted to
do the work have inspected the leak. Both have said the entire job
has to be redone. Repairs of a Hot Mop job are not guaranteed.
The entire job has to be redone.
I am seeking restitution from Carlos Martinez owner of C-Bek Tile.
After I communicated to Carlos Martinez that I was seeking restitution,
Carlos said his Hot Mop subcontractor, APA, provided him with a one
year warranty on his work. If Carlos did knowingly subcontract
with a company that only provided him a one year warranty, that is
Carlos' problem not mine. Carlos is responsible for the work of his
employees and his subcontractors, I am not.
Also, after I communicated to Carlos that I was seeking restitution, Carlos'
misrepresented the truth by saying there is evidence that a pipe was
moved after he completed his work, which is total nonsense. The only
pipe associated with the shower pan is the shower drain. To move
the drain you would have to first dig up the tile and hot mop
surrounding the drain and then cut up and reconstruct the sub floor.
Carlos' claim is ludicrous and his misrepresentation would be
apparent to any Plumber or Hot Mop Professional.
I need your help  to persuade Carlos, to do the right thing, to take
responsibility for his defective workmanship, to provide me with the
funds to do the job again.
Thank You
Christine
Rapp
Angie's
List Member

Carlos initially provided me a quote to perform renovation on my bathrooms and tile work but due his customer service, technical skills and competitive pricing his scope of work expanded and he ended up performing all of my general contracting work. I found him to be fair, trustworthy, knowledgeable and reliable. He is quick to point out any potential pitfalls with any decisions I made and provide me cost sensible alternatives. As an added bonus, he also has a sense of pride in his workmanship and performance to ensure that you are pleased/satisfied with his work.

Complete demolition and rebuilding of a large master bathroom including tiling shower, floor, and one wall. Carlos and his crew at C-Bek Tile were always on time, meticulous, and hard working. Carlos was easy to talk to, accommodating, and scrupulously honest. Also, Carlos is a wonderful source of design and construction ideas, and he is masterful tile installer. The end product was stellar. We've had dealings with many contractors from Angie's List and Carlos is easily the best.

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Carlos is a really good guy. His time does good work and keep everything neat and tidy. 
The tile we chose was hard to hang, but the guys worked hard to make it look great.

The job couldn't have gone any smoother.  Carlos and his crew showed up exactly at 7a and were incredibly professional.  They did a beautiful job of putting new tile into my two bathrooms.  When they were doing the job they were very conscientious of keeping things neat and protecting areas that they weren't working in.  The final product looks beautiful and I highly recommend Carlos to anyone looking to do tiling in their home.

Project overview:
Because of my past several years' experience with Angie's list, I decided to act as my own contractor for a galley kitchen remodel. The project involved demolishing an existing Spanish tile countertop and backsplash, installing a new countertop, sink and stovetop and tiling a new backsplash. I decided the trades we would need were plumbing, electrical, wall & plaster, countertop & tile. We could have combined countertop and tile, but ultimately split it to two vendors. I gave myself a week to turn the entire project, from unhooking the plumbing to being ready to cook in the new kitchen.
I'll start this and the other vendor reviews for this project by saying that the overall experience was great. The project delivered on time, on budget, and with the help and support of the vendors and my wife/project creative - with awesome
results.
Of course it was filled with problems, as any multi-vendor, complex, sequenced project is... but armed with the Angie's List member community's excellent guidance and shared experience, I was confident in my vendor selection and that they would perform - because the community is watching. That is SO awesome!!!
I've owned a home for 40 years and am thrilled that today - with Angie's list - it is possible to do projects like ours (mid size, medium complexity) without paying an extra 30%-50% to a middleman. A note to the contractors...  you can bring a lot to the table on larger scale endeavors, but,  like doing your taxes, using technology and the internet, the small to medium size project is now firmly in the hands of anyone who is willing to be smart, diligent and patient.

C-Beck - Wall prep, install new backsplash, supply tile
Carlos came for a quick estimate the day I contacted him. This was prior to the demolition and so he provided a general estimate with a contingency based on what we would find after the demo.
He could have done the countertop also, but when going through the vendors on Angie's, I decided to split this to two specialists. My wife and creative director for the project was very concerned about the tile for the backsplash and how it would work with our Caesar Stone counter top. She did a lot of shopping, but when Carlos came back for the detail estimate (with the wall now open and exposed), he let me know that he also owned a tile supply company called Silver Stone & Tile, which his wife runs. So they all met at the shop and worked through the final selection the night before the install. My wife was VERY happy with the support, direction, and suggestions she got - and is very happy with the results, which matched the advice.
Carlo's team arrived the morning of the install, put down the paper and plastic to protect the newly installed counter top, sink and our hardwood kitchen floor then went to work repairing the back wall, prepping for tile and putting in the backsplash.
Tile is part art and craft. There are dozens of detail decisions to make in terms of how rows start and end, where and how end-pieces are used, what is center etc... Carlo's team was knowledgeable and had pride in doing the job right. What more could you ask? A good cleanup. And they did.
Near the end of the day, Carlos came by to tweak things into place, make sure I was satisfied and... Pick up the check, of course.
Bottom Line
They delivered a well advised, good, clean professional job. The boss was good, They boss' wife was good. The install team was good. The job and experience were good.
The price was fair, and I had some timing requirements that related to the other trades I needed to schedule. Carlos worked hard at matching into our schedule.
It is easy for me to recommend C-Beck Tile and Stone Design, Inc.

unknown

Carlos was amazing. We previously had a very bad tile job done from what we thought was a reputable contractor. We came home to a disaster. I called Carlos he came the very next day quoted us a great price to demolish and redo a marble backsplash. He had the job done within a day and a half. He did an amazing job.

They did a great job tieing in the new tile flooring with the old.g the n

C-Bek Tile & Stone Design Inc remodeled on my two bathrooms.  
First,  I will describe the state of my bathrooms prior to the remodel.  All the floor tiles had been removed from both bathrooms in order to excavate and replace cracked drainage plumbing running from the showers, bathtub, sinks, and toilets.  New concrete was already poured into the excavations, but only one bathroom floor was fully prepped for relaying new tile.   Both bathrooms had walls partially removed to repair damage from leaking  plumbing.   All the tiles had been removed from my stand up shower stall.
Here is everything C-Bek did in the process of remodeling my bathrooms.    The partially prepped floors were made ready for tiling.  I had a new tub installed in one bathroom.  All new floor tiles installed.  All walls were repaired.  All new tiling was installed for the shower and bath.  New toilets and vanities installed.  C-Bek adjusted the piping on the shower to fix problems he identified.   C-bek installed the shower door for the bathtub.   The shower needed a custom door, and C-Bek referred me a company that handled this job.  The bathrooms were all repainted as well.
C-Bek also, re-tiled my front porch while on this bathroom job,  since the stonework on the porch was crumbling.
This was forced remodel for me in a sense because of the plumbing issues, but once completed my bathrooms are better than they ever were.  I am completely happy with the work done.  I plan to use C-Bek again on future tile projects and would surely recommend them to anyone needing remodel or tile work.