Brothers Sheetmetal

Came on agreed date and installed new gutters on the house and garage. The next day it rained and everything worked as expected. No problems.

An awesome job, they did all custom miters with the box gutters and smooth downspouts.

I called Ralph and made an appointment at 8:00am, he showed up on time and gave me a quote in 20min after measuring the house. the drains were already there and I had taken out the old gutters myself when I had the house painted so this was a relatively easy job. I had another appointment the next day for another quote from the competition. they quoted me 20% higher price for the same job. I called back Ralph and made an appointment to start the job. they came on time they worked the whole day but they could not finish it the same day and they came back the next day and finished the job. they knew what they were doing, they did a clean job and I was very happy. I would highly recommend them. when I talked to Ralph, he was very honest and I did not feel like he was trying to sell me anything.

The quality of workmanship seems very good though it hasn't been tested in a rain yet. Will report back once the job has seen its first rain.

I interviewed two companies for the project, both where comparable in price. I chose Brothers to do the job because Ralph Flores the owner who came out and accessed the job really analyzed the water flow on the property. He showed me the best way to move the water flow away from the house and advised ways to move it to the plants and lawn. I was in the process of putting a new roof on the house. Ralph pointed out that one of the exit doors needed a channel to be installed by the roofer so that when the gutters where installed Ralph could attach a unit above the door to divert the water away from the exit. Ralph spoke to the roofer and discussed what was needed. It was an all day install job the workers showed up on time. The crew worked diligently and cleaned up when they where finished. When the actual work was in progressed it turned out that some extra gutter material and labor was needed to finish the job Ralph was kind enough not to charge me extra, by the way the extra work was needed because of something I changed. in the new year I will be using Ralph to install some extra gutters that are needed on another property that I own.

We were having our old house repainted, and I really wanted the finishing touch to be the replacement of the rain gutters that had rusted away some fifty years ago. I knew that copper would look great, but I feared it would be unaffordable. The first estimate from a Pasadena competitor at over $17,000 almost made me give up on this idea. But after meeting with Ralph from Brothers Sheet Metal, and reading his great reviews on Angie's List and beyond, I received his estimate, and was more than pleased that it was more than 60% lower than the previous bid. The job was tricky, as they had to fit the gutters over existing notches in the rafter tails, and several of the seamless gutter sections were so long that three men were needed to lift them. The job took three days instead of the anticipated two, because of the idiosyncrasies of our old house. The timing was almost too good to be true: Just about an hour after the job was completed, the first rain of the season started in earnest, breaking our long drought. We sat on our front porch and watched as water rushed down the two decorative copper rain-chains that had just been installed at each of the front corners of the house. And because we decided at the last minute to purchase these two rain chains, Ralph voluntarily reduced the price of the job by $480 because of the copper he had saved on down-spouts. In a nutshell, we had an exceptional experience with Brothers Sheet Metal, and can recommend them wholeheartedly to all!

I was happy with the service and material provided by Ralph and his crew. Ralph was prompt to provide an estimate, which included a diagram showing the location of the downspouts. The job included complete fabrication and installation of new gutters and downspouts. I had requested heavier gauge aluminum be used. Although it was a special order, Ralph was able to quickly find what I was looking for and gave me a fair price. In addition, he was able to accommodate our tight deadline so not to interfere with any of the other work that was in progress. His crew was nice and answered my questions during the installation process. They hauled away the old material and left the work area clean.

After seeing strong reviews on Angie's List, I called for an estimate; a machine answered, but someone called back and said that an estimator would call the next day to make an appointment. I never heard back, so I called again about a week later, and was told the same thing. A week later, I called and mentioned that this was the third call, and had yet to hear from anybody; the woman who answered the phone apologized and said she would look into it and get someone to call back. Still no call back, so I gave up and called someone else on Angie's List, who unlike Brothers, did everything right and got the job.

I called Dec.11th and was told someone would get back to me the next morning. I did not receive a call. I called again on Dec 18th and asked why I haven't heard back. I was told that they would look into it. When I asked when I would get a call back, I was told "sometime this week" because we have a lot of people on our list. I asked where I was on the list, given that I called either the 10th or the 11th, and she said she did not know, but would check. When I asked when I would hear back from her, she said "probably tomorrow". Very bad customer service.

Ralph was great to work with -- knowledgable, conscientious, and warm. His crew was also very nice to work with. I'd definitely recommend this company.

Ralph scoped out the work and was very knowledgeable. My main concern with the existing gutters was that they were starting to pull away from the roof because the ends of the wooden rafters of the house were deteriorated to the point that the nails were too loose. Even if I hammered the nails back in, a light rain would easily cause the gutters to pull away again and sag. Ralph pointed out additional issues, including poor drainage, which was causing long-term damage to the integrity of the house and surrounding concrete. He pointed out how you could see sky between the roof and the old gutters. He proposed new positions for the downspouts to improve drainage, and also suggested the hidden hangars, which would eliminate the need to use nails or replace the rafters. We ultimately went with Brothers because other estimators would have required replacing and painting the rafters, which would have led to a delay in installing the actual gutters. On the day of the installation, Ralph called to reschedule because one of their fabrication machines jammed... while trying to unjam the machine, they ended up breaking it. Replacement parts were not available until the following week. These things happen, so I did my best to be understanding... nevertheless, I had to telecommute two days instead of just one, which had a negative effect on my own job. I don't know much about gutters, so I asked more than my share of silly questions. Ralph got a bit testy. He scoffed at my idea of test-driving the gutters by pouring actual water down them. This is So Cal and we're in the middle of a serious drought... I didn't want to have to wait potentially several months to find out if there were any flaws. He cited several times his many years of experience as a reason enough for a physical test drive of his product to be unnecessary. Also, it was important for my wife that he personally be there, at least initially, to kick off the installation. Perhaps that's unusual, but he did agreed to do this. However, he never showed up and left some explanation message as to why. Once the job got started, the crew was very professional and did a great job. (Unfortunately, the overall professional rating has to be a "B" because of the previous two paragraphs.) Very pleased with the outcome - the gutters are beautiful. It did in fact rain a couple of weeks after the installation, and they performed perfectly. The ground next to the walls of the house remained bone dry. This is kind of irrelevant, but I must share an unexpected moment of pure and utter joy that was a direct result of our new gutters. Now, I need to explain that my neighbor's cat loves to poo in my front yard. When I first discussed the problem with my neighbor, he just shrugged it off as though it was not his responsibility. Since direct confrontation didn't seem to be effective, my passive-aggressive solution was to scoop it up and leave it in a pile next to his driveway. While the growing pile was still on my side of the property line, I had hoped that my neighbor would at least be able to partake in the visuals and aromatics of it all. Such was the state of things for the past few years. Well, the morning after the first rain, I ran outside to see how the gutters did. Again, they did exactly what the were supposed to do. But to my surprise and delight, the newly positioned downspout also managed to wash the entire pile of poo clean away, and right onto my neighbor's driveway. HOORAY FOR BROTHERS!!

We interviewed a couple companies for the job. There is a vast difference in the quality Brothers Sheet Metal provided and the other companies. Their competitors wanted to sell us cheap white aluminium for comparable costs! Ralph took one look at our house and began to make suggestions, even walking us to different homes in our neighborhood to point out examples. Ralph delivered samples not once but TWICE until we found the right one. The crew that installed the gutters was on time, well organized and very professional. The gutter style and color blend seamlessly into our roof line and we are eagerly awaiting the first rains!

SEAMLESS is the word that keeps coming to mind to describe our interactions with Brothers Sheetmetal. -- The estimate and bids were seamless because Ralph arrived on time and gave us a quick but thorough estimate on the spot followed by a final price promptly by email after we made a couple of adjustments. -- The scheduling was seamless as we were given lots of advance notice and the job happened exactly as planned after Ralph confirmed that the color and type of metal we chose had arrived on time. -- The work process was smooth and seamless. Jairo and his brother quietly, carefully, and expertly crafted beautiful gutters and downspouts that actually add a nice trimmed-out look to our home. -- The gutters themselves -- one over 50 feet long -- are seamless, not to mention strong and sleek. So this means they will perform well and live up to the lifetime warranty provided. These guys are total pros and I can't think of a single thing that I would want to improve in the work process, the finished product, or the paperwork. If you need gutters, go to Brothers Sheetmetal. You'll have a seamless experience too!

No response, very unprofessional.

The gutters provide a significant part of the aesthetic value of my home. After reading all the positive reviews about Brothers Sheet Metal, I met with Ralph regarding the gutters. Ralph arrived on time and immediately understood the look I wanted. He also offered constructive suggestions that I followed. His workers also demonstrated the same high level of professionalism and executed exactly what I wanted. The gutters look beautiful and we have been receiving complements from the neighbors about them. Ralph?s team also fabricated some custom flashings for me during a last minute crisis (for something unrelated to the gutter installation). I really appreciate them coming through for me like this. After the gutters were completed, I approached Ralph to see if he would be able to fabricate a custom copper chimney shroud. I was pleasantly surprised to learn that this something else that he has vast experience in. My experience with Brothers Sheet Metal was most positive. I will recommend them to anyone I know and look forward to more projects with them.

They were very good. They were fast and did a good job. They knew what they were doing and it was exactly what they said they would do.

Ralph had provided the estimate some time ago and when I spoke with him recently, he was able to quickly bring up the details over the phone. He was very helpful to me in providing advice regarding the proper color to select. Jairo (the supervisor) and the rest of the team arrived on time. Everyone was polite. Jairo and I reviewed the work order and the premises and confirmed the layout of the extensions. The team completed the work in a timely manner. I am very happy with the result. I tested the gutters and they work fine. Well done.

Everything was done in a timely manner. Very professional and the gutters look great. The thing I like about this company was that they were able to do all the fabrication including the flashing. Most other companies only do the gutters. It saved me money to because they were able do both. Greta Job!

I dealt with the owner Ralpsh Flores who was prompt and on time. He was very helpful getting hangers installed as he had to work around a complicated roofing job that was filled with twists and turns that impacted his scheduling. He was cool with all the changes and insisted that I go with a quality product, not just the cheapest. Installation day went very smoothly - he sent a professional crew of guys who were experienced and centered, which results in a better outcome. You can tell these guys are sheet metal pros who fabricate and set gutters all the time. This job was a little crazy since I was coordinating numerous trades at once (I'm a homeowner, not a genral cont) and Ralph was patient and easy to work with throughout. Brothers will not be the lowest bid you receive. In a less crazy job, I would have insisted on a slightly lower price, but given the hoops they went through, it was worth it and they earned every penny. Thanks again, Ralph.

They did a very good job with everything we asked them to do. They got the colors and style right and the workmanship was very good. My wife had an issue with one of the areas they were working on and they were quick to come up with a solution that satisfied her and made us all happy. They did it and did not add any extra charge.

They were excellent! They showed up at the time they promised and the work they did was well done.

In our new home we had discovered serious drainage issues after the last substantial rainfall. We had flooding and finally figured out why we had so much wood rot. Sigh. We thought we would have make a lot of structural and landscape changes in order to keep our home from being destroyed by rain. We have a house with a flat roof that dumps onto an addition that also has a flat roof. The garage has a flat roof too. Water would sheet off of all these structures and end up pooling in the same place and seeped into the doors of the addition. Ralph came to give us an estimate and gave us fantastic suggestions. This one area we had NO clue as what to do and he suggested a rain barrel. We had not even thought of that! This solution appealed to us on so many levels. He told us in detail how all the gutter system and rain barrels would and could work. He quickly and accurately accessed our problems and come up with money, energy and water saving solutions!! The work took only 1/2 of a day. His workers showed up and started working from a detailed map. Ralph showed up about an hour later to make sure the work was going well and to answer any questions we may have had. We are thrilled with the result. We know everything works because we had to pressure wash the roof in order to apply some Henry's reflective coating to cool the house the following week of gutter installation. We are EXTREMELY happy with Brother's sheet metal and would definitely hire them again. FYI: We bought the rain barrels and Brother's sheet metal installed. They do not carry rain barrels.

They did an outstanding job! The miter cuts on the rain gutters are perfect. The downspouts were placed in the best locations possible. We were concerned with the locations of the downspouts relative to the rain barrels we had purchased, however, Ralph came up with innovative solutions that work great! They finished the entire job very quickly. The quality of the product and workmanship are excellent! We were extremely pleased and recommend them highly!

Met with Ralph at the Apt building as scheduled. He was very informative and provided a color chart to select the gutter & down spout colors. The installation went smoothly. When asked if leaning a two story ladder against the gutters would damage them I was assured that the grade of the sheet metal they used would not be damaged. A subsequent test by my painting contractor proved them correct. The workmen were very accommodative in making minor changes to down spout exit point locations. I was very happy with the workmanship. I would highly recommend Brothers Sheet Metal to anyone who is interested in high quality gutters.

Ralph came out and arrived on time, and gave an estimate. He is very knowledgeable and easy to talk to. He explained everything thoroughly and answered all our questions. Installation day his crew arrived on time. He has a wonderful crew. Very professional and nice guys. The day of install I started worrying about one area that has been a problem for 20 years for us. I thought maybe I needed another down spout. His crew said it wasn't necessary but they had Ralph call me. He also said it wasn't necessary, but because he could tell I was still haunted by the old problem, said he would install another down spout, at no cost to me. Also told Ralph that my daughter, who lives nearby, can't get the leaves off of her high-pitched roof and he said for $40 he would send the crew over to her house, after my job and take them off. Was so nice of him to do that for such a minimal amount of money. He really values his customers. They did an excellent job with a very difficult roof. Would highly recommend this company to anyone.