Around The Clock Heating & Air Conditioning Inc

Description of Work: The a/c unit was blowing warm air only. The technician checked the fuse boxes and then went to the roof to diagnose the problem. He found and replaced a faulty part ("runcapositor" I believe).

Description of Work: Performed routine Heating and A/C Maintenance.

Description of Work: Around the Clock did an outstanding job of correcting a previous company's service. The company installed two state of the art air purifiers.

Description of Work: Tech. came at 3 pm. (estimate arrival was between 2.30 to 4.30 pm.). Troubleshoot the a/c and fixed it on site. The price is very reasonable, will recommend this company.

Description of Work: Around the Clock replaced our furnace, added a/c and an attic fan, replaced the ducting in the entire house and contracted asbestos removal.

Description of Work: Install new zoned central Heating and AC in our 4 bedroom 1,400 sq ft home. Below is exactly what I got: Equipment Components: Install (1) Signature Series Model 80% AFUE Two Stage Variable Speed Gas Furnace By Lennox M # SL280V Install (1) Merit Model Energy Star 3 Ton up to 16 SEER Two Stage Hi Efficiency Condenser unit By Lennox Model 14ACX Install (1) 3 Ton Horizontal Coil With Expansion Valve Install (1) Healthy Climate #16 Install (1) Two Zones Zoning system by Lennox M # Harmony III Install (2) Touchscreen programmable thermostats By Lennox M # 5000 Duct System: Design New Duct System Per ACCA Manual D Design Guidelines to accommodate two zones Install new R-6 high efficiency silverjacket Metalized Flexible duct system with reinforced vapor barrier Install manual airvolume control dampers in all accessible final branches for air balancing Cut new supply opening in m.bedroom and bathroom Install all new bar type delux register grills Seal all metal to metal joints with duct mastic Insulate all exposed sheet metal with 1.5” insulation Secure all new ducting with 1 ½” galvanized hanger straps per code Additional Work: 1) Install new vent pipe for furnace 2) Enlarge attic access 3) Install new stainless still flex gas line with new shutoff valves in the attic 4) Install new properly sized insulated refrigeration lines to be run under house from attic and to a/c unit 5) Install new electrical to new equiptment, and add platform and light in attic 6) Use drop clothes to protect floors and furniture 7) All work to be performed in a neat and professional manner sweeping, dusting and vacuuming will be accomplished at conclusion at each day of work (2days) and all debris and old equipment will be removed from the premises 8) Start-up system and cycle to verify proper operation according to manufactures specifications 9) All required labor ,tax and City Permits for the above mentioned job are included in price 10) Job includes 2 years maintenance program for the above mentioned system ( 2 visits per yr)

Description of Work: They installed central air conditioning in our 2,200 square foot house. They also replaced the old furnace, which works with the AC. They replaced all the ducts, which had been original to our 1956 house.

Description of Work: Installed new thermostat.

Description of Work: Around The Clock Heating installed a central heating and air conditioning system on the 17th of last month. They came out and did an adjustment a few days ago.

Description of Work: Installed a furnace & a/c unit for the upstairs in our home, removed the old equipment.

Description of Work: He repaired the furnace by fixing the loose parts that were causing the noise and problems with fan.

Description of Work: A problem with the gas furnace in my parents' home was correctly diagnosed as a faulty ignition control module. A new module was installed and the furnace started up. The technician also installed a new filter at no extra cost.

Description of Work: Our A/C would not shut-off and the fan was running continuously for 2 days no matter what setting it was put on. We were worried that the fan motor would blow out or that the unit pipes would freeze up from the constant running.

Description of Work: My new-ish gas wall heater's pilot light couldn't sustain itself and didn't connect with my thermostat control. He found that some of the wires were not connected correctly and put in a missing screw. The consultation fee was $85. Since there were some labor and small repairs it bumped up to $125. But since Angie's list customers get $20 off, the final bill was $105.

Description of Work: Removal of old furnace amd asbestos. Installed furnace in the attic, central air with two thermostats, and an air filter.

Description of Work: The company salesman came to my home and familiarized me with elements of a high efficiency central heating and A/C system. He proposed 3 Lennox systems that qualified for the federal tax rebate, bracketing low, medium, and high end. He left me that day with 3 written quotes. The installation crew removed the old heating system, disposed of it, and cleaned up after themselves. They completed the installation (internal furnace and A/C coil, external A/C unit, filter, germicidal UV light, insulated ducting, vent plates and digital thermostat). They tested the system and provided test result documentation for city inspection. They showed me the completed system, how to operate the new digital controller, and left me with the paperwork required to submit state and gas company rebates, and to document compliance with federal tax credit requirements. The front office scheduled city inspection after coordinating the time with me, scheduled rework of minor inspection squawks, and ensured that the inspection passed and the installation complied with city code.

Description of Work: They installed central air conditioning and replaced the furnace.

Description of Work: Around the Clock replaced our 20+ year old furnace and air conditioning compressor with new units from Lennox. I went with a "Merit" series compressor and an "Elite" series furnace that is 95.5% efficient.

Description of Work: As December 2010 approached I decided I wanted to replace my existing A/C unit which was 18 years old and seemed to need repairs every season. It did its job but was time to move on. Additionally there were Federal Tax rebates that I could qualify for. Time to get bids. What I had 3 ton A/C Rheem split system with unknown manufacturer coil. I have a townhome with the blower and heater in an attic space that can only be described as small. Condenser is on roof of townhome. The bidding process I asked my existing contractor who had been servicing my unit for 6 years, since I bought the property, along with two other contractors who were listed on Angie’s list as top two HVAC contractor’s in area to bid. The first contractor: (my existing contractor) After performing a repair I asked contractor to bid on a new unit. We talked a little and then his office sent me the following 4 bids. BID 1: TRANE Condenser of XL16, 2 stage; Model #T4TTX60481000A. TRANE Furnace of XV95, Horizontal in attic; Model #TTUH2C100A9V4VA. Coil; Model #ACE48D442. Digital Touch Screen Thermostat. $10,975.00 (Qualifies for Federal Tax Credit) NET would be per their docs less $1500 Federal Less $400 consumer rebate) thus: $9075 Bid 2 RHEEM Condenser, of 16 SEER, 2-stage; Model #RARL042JEZ. RHEEM Furnace with Variable Speed, horizontal in attic; Model #RGTMO7NRBGG. ADP Coil; Model #RE50648. $8975 (Qualifies for Federal Tax Credit) NET would be per their docs less $1500 Federal Less $800 consumer rebate) thus: $5675 Bid 3 TRANE Condenser, 13 SEER; Model #T4TTBO42D100A. TRANE Furnace, XB 80 Horizontal in attic; Model #TTUE1B080A9481A. Coil; Model # ACE48D441 $6650 (no rebates) Bid 4 RHEEM Condenser of 13 SEER; Model #RANL043JAZ. RHEEM Furnace, 80% Horizontal in attic; Model #RGPN07NAMGR. ADP Coil; Model #RE35648. Cost $6250 (No Rebates) All pricing included installation Remove and dispose existing old equipment and Ducts. Acoustic plenum supply and return, Secondary drain pan, New flex Ducts with metal jackets. PVC wall flue vent. (1) Stainless Steel gas flex connection, New disconnect box and Condensation. Crane service and electrical work also included in price. Not included was Los Angeles City Permit which they said would be $500 more but representative of company said I didn’t need (Not true) Second Contractor: (From Angie’s List rated #1 by reviews in my area) NAME: Around the Clock Air Conditioning and Heating, Inc. I contacted company via number listed on Angie’s list. They answered phone professionally and setup an appointment for a person to come out and provide quote. I received call from Bob who then setup exact time. Bob showed up did a quick walk around and then sat down with binder and started quoting me Lennox equipment. Bob did not go onto roof or view equipment inside unit but just looked up at attic where system was installed. I asked him about Rheem and Trane but he skirted around a direct answer but kept coming back to we are a Lennox dealer and can provide best pricing on Lennox. I asked various questions which he seemed to answer but it was obvious he was the salesperson not the technician. I later found out he is the traveling salesperson for the company. His job is to quote the job and then the Around the Clock staff take over after the bid is accepted. Not necessarily bad but not necessarily good either from my point of view. The bids Bob placed 4 different bids on paper that more or less matched types quoted by first contractor. What Bob did differently is that he showed me all the qualifying rebates available to me. I asked him to quote me the one that qualified for Federal rebate, California rebates etc.. It also had a $200 rebate from Lennox. Bid Condensor 3 Ton 16 Seer, 13 EER Lennox Model 14ACX Coil Furnace 80 AFLUE Lennox SL280V Included connect to exisiting drain line, connect to existing vent pipe(s), Connect to existing refrigeration piping, install stainless steel gas line w/safety shutoff valve, inspect all accessible ducts and do minor sealing if needed, connect to existing electrical supply, install electrical switch box, City permit/State Duct Certificate, disconnect existing equipment and remove from premise, install safety shutoff switch to prevent water damage, (Install high efficiency air cleaner AC16 if possible, install violet air purification system Sterile Air), Crane service, first year A/C and heating tune up included. Warranties 10 years parts and labor ($500 to extend labor warranty to 10 years through Around the Clock). All other equipment had 10 year warranty with 20 years on Heat Exchanger. Gross Pricing $10,250 Discounts $2000 (didn’t say on quote what these discounts actually where) Before Xmas discount: $500 Angie List discount $100 Net before Rebates $7650 Rebates available DWP $300 Lennox $200 Federal $1500 State of California $1000 Net if all rebates available ** $4850 Pay $7650 to Around the clock and then apply for rebates on own. State of Cal is based on availability of funds from limited pool. Check with accountant about Federal. NOTES: Had to complete all processes by 12/31/10 for State of Cal can be sent in and then cross fingers that got paperwork in before money runs out or my net after rebates goes to $5850. I won’t know until about 1-2 months later if I got it in time. As you will find out I chose this contractor but when I did I was told the Lennox rebate was no longer available. I also later found out that I actually qualified for $360 from DWP so that help a little. Additionally, a week later Al the owner came out to the property and actually did a full inspection of my installation as I was also asking if I could zone my unit as I was getting wild temperature fluctuations between floors. After inspection Al informed there was not enough room in my attic to properly configured the duct work to allow for zoning. I had heard this from other contractors also. But he also said there was not enough room to install the high efficiency air cleaner and the violet air purification system. The air cleaner because it required 18” to be pulled out and I didn’t have the room and the air purification system because there was not enough clearance on the roof line. I understood all of this to be true. I called Bob back and asked for discount but was informed that the company was throwing these in as extra’s as they got them on very low special pricing from manufacturer. I was a little upset about this but now I was up against a timeline to complete process because of rebates and it still ended up they were offering the better price. Third Contractor: (From Angie’s List rated #2 by reviews in my area) I contacted company via number listed on Angie’s list. Phone was answered professionally and a time was set for a representative of their company to come out and review my HVAC requirements. I forgot name of person who came out but I think was owner. He looked at my system for about 15 minutes and then said I can’t do this project because I can’t offer you a price that will be competitive and still make money as he felt it was too difficult to do the work. The location of my equipment inside my unit is in a very awkward place. I thanked him for his honesty and then asked him about Around the Clock. He said he bid against them frequently and they were a very reputable company. The Research process Now I have bids from two companies and running out of time to qualify for the Federal and other rebates so I immediately jumped on web and to research Trane, Rheem and Lennox. Well I was in for a rude surprise. Not only could I not find solid information I couldn’t even find pricing to compare what I had been quoted. What I found out is it is like trying to compare prices on mattresses. You can’t. I found out the dealers guard their prices and bundle them into installation prices. Additionally there are so many combinations in a split system that it is impossible to get price comparisons. Example is the manufacturer may make the Heater/blower and condenser but the coil is made by another company. The bidding contractor configures the systems with different combinations to get desired product for customer. Note: I sent Angie’s list a request to startup a HVAC section so consumers can compare prices not only contractors. If they don’t do it I may have to as I found this frustrating that couldn’t compare between brands and even within brands I couldn’t compare and get pricing comparisons. Choosing the contractor After much soul searching I chose Around the Clock based on two factors. 1) Their reviews on Agie’s list, 2) the package they put together and the subsequent net cost after rebates, and 3) the first contractor indicating I didn’t need a city permit so I could save money. Go back to their bid section for pricing information. Product I chose and pricing I chose the following configuration: See section on bid as that is what I chose and the pricing is also indicated that I paid.

Description of Work: Around The Clock Heating & Air Conditioning Inc replaced the existing heating and air conditioning system about two weeks ago.

Description of Work: They came in and fixed a mistake another company made. He fixed my system so my heating worked properly.

Description of Work: There was no service performed because the customer service agent very rudely told me they weren't interested.

Description of Work: I wanted a mini-split installed.

Description of Work: My A/C unit stopped cooling. The air was circulating, but no cool air was coming out of the vents.

Description of Work: They repaired a sensor in the heating unit that makes it work a little better.