While the workers at Arborcare cut down our dead tree, they told us that they would haul the cut logs to the dump. Instead, they dumped the logs on a neighbor's lawn less than a mile away from us. When they came back the next day to finish the work, we told them they were fired due to their unethical behavior. We will not use them again.
Description of Work: We needed a dead tree to be cut down, the stump ground up, and the resulting logs hauled away to the dump.
Rating Category
Rating out of 5
Carolyn P.
06/2010
2.0
tree service
+ -1 more
Chris from Arborcare was trimming the neighbor's tree and came to our door to offer an estimate. His price was competitive to other quotes we have gotten in the past. We decided to let them do the work. From that point on I never saw Chris again. I was only able to contact him by phone. When the job was done, Chris said he would come back in 2 days to discuss the work and answer some questions, but he never showed up and he never called us back. We are never using them again.
Description of Work: Reshaped Mulberry back to knubs, clean plum tree, reshape 6 carrot woods, clean 3 birch trees, reshape Eucalyptus and remove ivy, remove all volunteers from hillside, set hedge back and clean 4 magnolia trees.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$850
Michael R.
12/2009
3.0
tree service
+ -1 more
I used them because they are in the neighborhood. Initially I had them trim the trees and then I had them remove one of the trees that was uprooting. The tree trimming was good but the tree removal wasn?t so pleasant. They cracked a brick that was in my family for about fifty years and then they tried to repair it. They supervisors left it up to the workers who did not speak good English so it was hard to communicate with them. It was getting frustrated because every time I mentioned something to do that was something reasonable and taking care of the things so that it wouldn't be damaged they wouldn't understand. They said that the chipped wood is good for the grass and they left it then I had to clean the garbage. I would not use them again and that is the bottom line. They damaged things in my house so I wouldn't recommend them.
Description of Work: I had Arborcare Tree Specialists trim some of the trees and remove one of the trees in September.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$3,000
IDA W.
07/2009
5.0
tree service
+ -1 more
Because they are such large trees, we wanted true professionals so no one would be hurt nor any property damaged from dropping limbs. Arborcare did a terrific job and the supervisor, Cesar, made sure we got exactly what we wanted and communicated with us throughout the job. The also trimmed back a magnolia tree hanging over our garage from a neighbors for a nominal fee and trimmed our mature grapefruit tree at no charge. Their work was very good and we will call them in 2 years when it's time to trim the trees again.
Description of Work: We have a huge 60' high sycamore tree in our front yard, and a 50' pecan tree in back. We wanted both of them trimmed significantly and the height brought down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
PATTY D.
12/2008
5.0
tree service
+ -1 more
They were fast, responsive and fairly good on clean up. I thought they did very good work.
Description of Work: The company trimmed almost 20 trees on my property, including oaks, sycamores, plums and birches. They almost removed a very tall liquid amber and did some ivy removal.
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Service Categories
Tree Service
FAQ
ARBORCARE TREE SPECIALISTS is currently rated 3.6 overall out of 5.
No, ARBORCARE TREE SPECIALISTS does not offer free project estimates.
No, ARBORCARE TREE SPECIALISTS does not offer eco-friendly accreditations.
No, ARBORCARE TREE SPECIALISTS does not offer a senior discount.
No, ARBORCARE TREE SPECIALISTS does not offer emergency services.
No, ARBORCARE TREE SPECIALISTS does not offer warranties.