Response from Pest Control Center Inc
Dear (member name removed) , Thank you for caring enough to take the time needed to provide your feedback on Angie's List. We are relatively new Angie's List members. Although your interaction with Pest Control Center was more than a year ago, I saw your review for the first time today. Probably because we joined after the review was submitted and I therefore didn't get any notice regarding it. As you can see from the majority of reviews or our company, on Angie's List, we strive to give the best service possible to all of our customers, and I am concerned about the treatment you said you received from one of our managers. I am also very concerned about the lack of professionalism and knowledge you say your observed on the part of the Technician who visited your home. Would you be so kind as to assist me in improving our service? Would you please provide me with any additional details regarding your experience that may prove beneficial in that regard? Sincerely, Harry Case Sales & Marketing Manager