POORLY. Pete showed up in full force the first few days and then became scant. It was hard to know what was going on and whether or not there would be any progress on any particular day. He left debris and equipment all over the yard. The water feature turned out nice; but the patio completion was a nightware. The existing patio was dug up and left un-tended for days. When the existing concrete was being cut, nothing was picked up or covered, and everything, including the house, windows, grill, outdoor furniture, gutters, potted plants had a film of concrete paste on it. I practically had to beg him to finish the patio (he actually tried to ask for a longer extension since he had now picked up a bigger more lucrative job!). He did finish the patio but not to our satisfaction (too many large gaps in several spots; some gaps up to 12 to 18 inches wide, to name just one thin). He promised to come back to close up the gaps, but now 3 weeks later, has not returned a single call.
Description of Work: Reworking a existing but defunct landscape water feature (water fall and pond); re-tooling and extending a sprinkler system; replacing a concrete patio and replacing with a natural stone patio.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$9,000
PETE H.
05/2007
3.0
hardscaping
+ -1 more
We had a discussion on using cement so that I knew I would not have had to water the area and would have not weeds in between the flagstone. He told me that they could put in concrete with an additive that would not crack. The cement was put in poorly and is all over the rocks and is crumbling (not just cracking). I am very disappointed in how this has turned out. I have called him several times and he has returned one of the calls and set up an appointment to come out and look at the job. He came two hours earlier than expected, so we were not there when he came. He left us a note and told us he would be back at 8 am a few days later. He was a no-show for this, so my wife called him at 11:00 am and he told us he wasn't feeling good due to poison ivy. During this conversation, he told my wife that he had mentioned to me that there would be cracks and that he put in the concrete against his better judgment. This is not true and I am stuck with a sloppy job. No resolution yet.
Description of Work: He was install a patio with flagstone with cement joints.
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Service Categories
Pavers and Hardscaping,
Landscaping
FAQ
YARD BEAUTIFICATION SPECIALISTS is currently rated 2 overall out of 5.
No, YARD BEAUTIFICATION SPECIALISTS does not offer free project estimates.
No, YARD BEAUTIFICATION SPECIALISTS does not offer eco-friendly accreditations.
No, YARD BEAUTIFICATION SPECIALISTS does not offer a senior discount.
No, YARD BEAUTIFICATION SPECIALISTS does not offer emergency services.
No, YARD BEAUTIFICATION SPECIALISTS does not offer warranties.