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SPRINKLER SMART

Lawn Irrigation, Landscaping, Pavers and Hardscaping

About us

15 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. SERVICE CHARGES APPLY. LICENSE: # 778082. MAY CONTACT THROUGH EMAIL.

Business highlights

29 years of trusted experience

Services we offer

SPRINKLER REPAIR & INSTALLATIONS, LANDSCAPING INSTALLATIONS.

Services we don't offer

PLUMBING.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
33%
3
0%
2
7%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
4.5
responsiveness
5.0
punctuality
4.8
Showing 1-15 of 15 reviews

Deborah B.
08/2016
1.0
irrigation systems
  + -1 more
$100 service call regardless. Electrical outlet not working so plugged into another and was told that the timer for the sprinkler system was still not working and must be replaced. He ran the system manually and found a leak which later turned out to be a missing sprinkler head. Said valves needed replacement with much better quality parts. Was told that I needed $1,200 worth of repairs so decided to look elsewhere. Had system fixed by another company for $110.
Description of Work: System not working for awhile. Evaluate for needs

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0

$100

J K.
05/2014
2.0
irrigation systems
  + -1 more
There service call is 100.00 that can be applied to repair. I was told at time of first contact that all the parts are on the truck and they will take care of it. Within 5 mins after the technician arrival, I asked for a ballpark cost to replace 2 valves, labor only and was told around 180.00. I offered 20 dollars for the trouble and was denied. It turned out they didn't have the parts and would have to come back anyway. I spoke with Steve and said that the price was out of my range and could we work something out that would be fair . Denied. I mentioned to him that they didn't have the parts on the truck and he told me that I didn't tell him that I had 1" In the ground valves. I told him I did but I guess in Steve's world. The Customer is never right. I had no contract with them and could of just thrown them out but I said I would pay the 100.00. The technician was there for about 15mins more writing up a problem report and then I paid. I get a call from Steve the next day offering to replace two valves for a mere 480.00. These are not 15.00 valves but I have purchased them from the irrigation supply and it was around 50.00 about a year ago. I said that the report said it only needed one valve and the other was leaking, Probably a diaphram. I asked that just the diaphram be replaced and was denied. They would only replace the 2 valves. He said he couldn't guarantee just a diaphram repair and I said that was ok and again denied. I chalk it up to another learning experience
Description of Work: Nothing I declined Repair

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$480

Nader R.
08/2011
1.0
landscaping, irrigation systems
  + 0 more
They charge $100 for an estimate. I would never use a company that charges for an estimate even if they promised to apply the $100 towards the work when done. What if I selected another company?
Description of Work: I needed an estimate to replace a patch of grass along with new sprinklers.

Rating CategoryRating out of 5
value
1.0


Response from SPRINKLER SMART
The reason that we charge a service charge is because the majority of what we do are trouble shooting repairs, leak repairs, and emergency repairs. The service charge we have covers the first hour of the repair work or goes towards the estimate. An entire system check and analysis is done in addition to the hours work or estimate at no additional cost. Our company derives 80% or more of its business from repeat customers or referrals. If we did not charge for the visit, we would recieve a lot of calls from people who were looking for free advice and information of how to repair or install their sprinklers. By charging a service fee this enables us to keep our prices down and to provide a more complete and thorough service at a lower cost to the customer. We tell everyone up front about the charge and what it applies to. If anyone wants to call anonymously, they will learn how thorough we are in relaying the nature of the service and the cost for the visit.

Dale D.
08/2011
1.0
landscaping, irrigation systems
  + 0 more
I would not use them at all estimate I received was twice from what other estimates were over all. This Steve guy a real A**** in my option.
Description of Work: Ca;;ed add found in local PennySaver for an estinate to install complet new sprimker system. Taled to Steven and he said theycould do that and set up an apointment for that after noon around 1:00 PM. There people arive on time for the most part and tolld them what I wanted done. They gave me a verbal quote on the estimate. I asked them to put it in writing so if I used them I have a firm pricing. When they compled the estimate in writing I was asked to pay $75.00 for service call that was I was never informed about. Called back this Stevem and asaid I told you about it. I alwas tell people in advance about it. From what I have found out since then that not always the case. If your looking to get your sprimkler fied or installed stay away from Sprinkler Smart they price and paying for an estimate for them to do your repair is wrong. Even though I paid the $75.00 I did so becasue I not sure what could happen if I did not reading some peoples remarks about Sprinker Smart I guess I was wise to have done so. So do your self a big and smart favor call someone else first not them. Save your self greve and money. From what I found most have had to have there work done over and over becasue it was not done right.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$75

Response from SPRINKLER SMART
By using foul language in his complaint to Angies List, unfortunately, the member has betrayed his true nature. As all customers are told that we have a service charge, he was told as well in advance. Most of what our company does is trouble shooting repairs, leak repairs, and emergency repairs. Our service charge covers the first hour of the work or goes toward the estimate. It also includes an entire system check for analysis and repairs at no adittional cost. As we have a 80% or more repeat customer and referral rate, it is imperative that we charge for our visit and apply the charge to the work. If we did not do this, we would have a lot of people calling us out to obtain free information and advice of how to repair or install their sprinklers. By charging a fee, we are able to provide a more thorough and complete service to the paying customer. We are very clear about the nature of the service and the charge for the visit when people call in. If anyone wants to check us on this, I invite them to anonymously call in and they can find for themselves that everything is stated up front and out in the open.

Gentry F.
05/2011
5.0
irrigation systems
  + -1 more
We thought we just had a couple broken sprinkler heads...turned out it was much more than that. Truthfully, we had not done any sprinkler repairs since purchasing our house 2+ years ago...so we understood that this was 3 years worth of maintenance and repairs. They came to the house on Monday morning to do an estimate and although it was not good news, it all made sense and was explained to me reasonably well. The reason we had so many broken sprinkler heads was due to a high pressure system, our sprinklers were running at about 100 psi, instead of around 50-60. Due to the pressure we had at least one broken line in the backyard. There was also an issue with a commercial backflow device that was installed - this part I did not totally understand (plumbing and piping is not my arena), but I did get that the backflow and the system were not meant to work together and were mismatched. So, he said he would give me a flat rate estimate, which included a tune up of our sprinkler system in all 10 zones, installing a pressure regulator, removing the backflow, fixing all leaks, making adjustments to the heads for proper angling and watering, and a guarantee that the system would be in perfect working order before they left...meaning any other surprises or newly blow heads would be fixed, replaced, repaired, etc., and all for the cost of $1700.00. This was way more than we anticipated spending, but would help us not waste our water (with geysers in our lawn) and we might actually end up with plants and grass living through the summer. We decided to go forward, and scheduled them to come at 7:30 on Wednesday of that same week. There was a little confusion the morning they showed up, but once they were there, I was free to head to work. They worked until 4:30 and the job was done. I rushed home, and he walked me around the house and the yard to explain all the fixes, they had to remove some substantial branches from a shrub near the backflow to get access, which wasn't ideal, but it is not like the bush was ripped out of the ground. He ran through all 10 zones of the system and showed me that they were working. Overall, it seemed like everything was completed, our lawn did not look torn up, and he added a few little extras like adding in adjustable tops on a drip irrigation line to our potted plants, so they can be closed off if there is not plant there or it needs less water. There were no extra costs, and they were even understanding when I did not have my checkbook with me, since I ran home from work so quickly.
Description of Work: We anticipated a few broken sprinkler heads, maybe a few other issues we weren't aware of and perhaps some small tweaks to our system overall. Turns out we had a lot more going on than that. Overall, they did a major system tune-up; regulated the pressure of our sprinkler system, removed a commercial backflow unit; fixed all leaks and broken pieces of the system, made adjustments to the zones and sprinkler heads in regards to angles, heights of sprinklers, and planters; and they guaranteed that the system would be working completely by the time the job was done regardless of any additional issues found during the course of work. This was all complete in 1 day of work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Nicole B.
09/2010
4.0
irrigation systems
  + -1 more
Company was on time and fixed the problem. Not too happy that they charged me $85 for a part that I could have gotten from my local hardware store for $55
Description of Work: One of our sprinkler zones was not working properly, symptom was low water volume coming from sprinklers. The Sprinkler Smart (SM) representative identified the problem as being the sprinkler valve actuator and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167.43

KAREN W.
11/2009
5.0
irrigation systems
  + -1 more
They were prompt and professional. They cleaned up their mess and made sure my yard was back to it original condition. The job took approximately 5 hours to complete. Their work appears to be done correctly and the new configuration looks much nicer. Very professional looking. My only complaint would be that they would not provide me a breakdown of parts versus labor. Since I did not have time to get multiple estimates I am not sure if they were competitive in their pricing.
Description of Work: Replaced all the sprinkler values (7) with brass components. Replaced the pipe from the ground to the house with cooper piping (was galvenized pipe and had rust). Replaced and moved to a better location the run off sprout (was in a weird configuration and in an odd place). Verified that the water timer was hooked up correctly and "water protected" the wires (were exposed and sloppy from multiple replacements).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

STEVE B.
09/2009
4.0
irrigation systems
  + -1 more
I thought that they were prompt, professional, knowledgeable and reasonably priced. I thought they were good and I would use them again.
Description of Work: I used Sprinkler Smart a month ago to repair some sprinklers.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul B.
04/2009
5.0
irrigation systems
  + -1 more
Everything was all good.
Description of Work: Showed up promptly to repair broken sprinkler valves. Left to buy the parts and returned promptly to finish the job. Everything was all good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jonathan R.
10/2008
5.0
irrigation systems
  + -1 more
Overall we were thoroughly satisfied with the work. We believe we got good value for the money.
Description of Work: They performed two jobs for us. The first was inspecting and repairing an existing sprinkler system, the second was designing and installing a new sprinkler system. Both systems were fairly simple; 2 zones covering a 4 plex front, side, and back yard about 12 heads total. They showed up and worked without supervision the job was completed without our being there. Our gardener approved the work before we paid.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Carol S.
09/2008
5.0
irrigation systems
  + -1 more
They are really prompt about getting out here. They are very friendly and helpful. The one time that something went wrong and a valve was leaking again within the 5 year guaranty, they came out and fixed it again for no charge. The prices are fair, but I haven't compared them to other companies. One time, they came out to fix a manifold, and when I told them about another problem, they said it was a minor thing and they fixed it at no charge.
Description of Work: We have worked with them for about 10 years doing repairs on our sprinklers system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol S.
08/2008
5.0
irrigation systems
  + -1 more
I would recommend them in the future.
Description of Work: They repair the control box on our irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RIKI B.
09/2005
4.0
irrigation systems
  + -1 more
THE JOB PERFORMED WAS ADEQUATE. THEY ARE A VERY NICE COMPANY, HOWEVER THE SPRINKLER COVERAGE WAS REALLY NOT THAT GREAT AFTER THEY DID THE WORK. I PROBABLY WILL NOT USE THEM AGAIN ALTHOUGH I AM SURE IF I CALLED THEM THEY WOULD COME OUT AGAIN TO FIX IT TO MY SATISFACTION.
Description of Work: SPRINKLERS NEEDED TO BE ACCESSED FOR FULL WATER COVERAGE AND SOME SPRINKLER HEADS NEEDED TO BE REPLACED.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$133.98

KENYA R.
03/2005
4.0
landscaping
  + -1 more
WE ARE PLEASED WITH THE RESULTS. I THINK ULTIMATELY IF WE EVER NEED TO MAKE A CHANGE, WE WILL PURCHASE OUR OWN PLANTS, FLOWERS, AND TREES. THE WORK THAT WAS DONE WAS QUALITY, HOWEVER I AM STILL NOT SURE IF I LIKE THE WAY THE PLANTS WERE ARRANGED. IT'S VERY BASIC AND NOT AS DECORATIVE AS WE HAD WISHED. I HOPE WE WILL FEEL DIFFERENTLY, AS THE PLANTS CONTINUE TO GROW.
Description of Work: THE COMPANY HANDLED OUR TOTAL LANDSCAPING OF OUR BACKYARD INSTALLING GRASS, PLANTERNS, FLOWERS AND TREES, AND A FOUNTAIN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

KENYA R.
03/2005
4.0
hardscaping
  + -1 more
WE ARE PLEASED WITH THE RESULTS. I THINK ULTIMATELY IF WE EVER NEED TO MAKE A CHANGE, WE WILL PURCHASE OUR OWN PLANTS, FLOWERS, AND TREES. THE WORK THAT WAS DONE WAS QUALITY, HOWEVER I AM STILL NOT SURE IF I LIKE THE WAY THE PLANTS WERE ARRANGED. IT'S VERY BASIC AND NOT AS DECORATIVE AS WE HAD WISHED. I HOPE WE WILL FEEL DIFFERENTLY, AS THE PLANTS CONTINUE TO GROW.
Description of Work: THE COMPANY HANDLED OUR TOTAL LANDSCAPING OF OUR BACKYARD INSTALLING GRASS, PLANTERNS, FLOWERS AND TREES, AND A FOUNTAIN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    25275 Avenida Dorena, Newhall, CA 91321

    www.SprinklerSmart.com

    Service hours

    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    6:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Irrigation,
    Landscaping,
    Pavers and Hardscaping

    FAQ

    SPRINKLER SMART is currently rated 4.1 overall out of 5.

    Monday: 6:00 AM - 6:00 PM

    Tuesday: 6:00 AM - 6:00 PM

    Wednesday: 6:00 AM - 6:00 PM

    Thursday: 6:00 AM - 6:00 PM

    Friday: 6:00 AM - 6:00 PM

    Saturday: 6:00 AM - 6:00 PM

    SPRINKLER SMART accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, SPRINKLER SMART does not offer free project estimates.
    No, SPRINKLER SMART does not offer eco-friendly accreditations.
    No, SPRINKLER SMART does not offer a senior discount.
    No, SPRINKLER SMART does not offer emergency services.
    Yes, SPRINKLER SMART offers warranties.
    SPRINKLER SMART offers the following services: SPRINKLER REPAIR & INSTALLATIONS, LANDSCAPING INSTALLATIONS.
    PLUMBING.

    Contact information

    25275 Avenida Dorena, Newhall, CA 91321

    www.SprinklerSmart.com

    Service hours

    Monday:
    6:00 AM - 6:00 PM
    Tuesday:
    6:00 AM - 6:00 PM
    Wednesday:
    6:00 AM - 6:00 PM
    Thursday:
    6:00 AM - 6:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    6:00 AM - 6:00 PM