Better Buy Pools Supply

pool cleaning service

About us

We've been in business since 1991, providing honest, reliable and competent pool equipment repair and installation. All equipment is sold at wholesale prices with installation built into the sale price.

Business highlights

34 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.4121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
1%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.3
responsiveness
4.5
Showing 51-75 of 121 reviews

Bryce F.
02/2016
5.0
So impressed by the initiative and follow up regarding my initial web-search. I hadn't necessarily intended on using the service, but after two separate follow-up calls based on my initial HomeAdvisor inquiry and then pricing service from the local retail pool chain, I called back. Had an appointment the next day! Serviceman (Alberto) arrived exceptionally clean and well-groomed. Found the problem (primarily operator error...oops) and then rewired a circuit to prevent future problems. He was open and frank about future equipment replacement needs (not upselling work that didn't need to be done) and at a reasonable cost - the set inspection/travel fee quoted on the phone. Even reprogrammed the pool pump to make use of lower electrical off-peak rates. I've added him to my phone contacts and will be using him for all my on-site equipment service going forward. No more retail pool store overcharges!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen F.
02/2016
4.0
Quality work at very reasonable pricing.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Livia D.
12/2015
4.5
They gave a reasonable estimate, did not increased prize after seeing bigger problem then anticipated. Were on time, cleaned up after . Tom very knowledgeable and friendly. We did not fill up the pool yet but I am confident that the crack is closed. All around a pleasant experience

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron S.
01/2014
5.0
Aquaduck was responsive and easy to talk to. Though still early in the process, so far we are very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan D.
06/2013
N/A
So far so good! They just started maintaining our pool. They're very knowledgeable about pools, reasonably priced and very responsive. I hope the great care continues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene R.
05/2013
N/A
We just started with them, they asked us if they could drain the pool for a fresh startup, We agreed since the conditioner levels were high. Our service starts this week, we would like to revisit this rating in a few months to see if they service holds up. I have confidence it will

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

kandice s.
05/2013
N/A
I just started using this service. So far, I am very pleased. Scott took the time to speak with me about questions regarding my future pool maintenance. He was very straight forward and honest in his evaluation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nessa V.
08/2012
N/A
Scott and his team are very professional and highly responsive. Scott responded to my request within minutes and was here the next day at my request for an estimate. He is personable, patient and very knowledgeable. We agreed on costs on the spot and i was thrilled when work commenced over the 4th of July weekend. Scott's team fixed my very high end pool quickly and effectively, and continue to maintain it in better condition than ever. I like that all chemicals are included in the monthly maintenance charge, which is very reasonable. My pool and peace of mind cannot be in better hands! I recommend Aquaduck Pools without hesitation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel R.
05/2012
N/A
really good quality work. like the guy each week who does my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

charlotte h.
12/2011
N/A
i would recommend Aquaduck to my closest friends. They responded quickly and efficiently to every request we had and did the work from first contact to completion in 5 days. This was a complicated job that involved the installation of a complete system including filter, salt system, heater, new gas lines, trenching, concrete work. Everything is working perfectly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeff p.
09/2011
N/A
He was the only contractor that offered to come out and check the repairs without looking for a service charge. By doing so, he was the best price. He did the job extremely fast and did it perfect. I would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel R.
08/2011
N/A
Good service. I will use them year round.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel D.
06/2011
N/A
Scott called within minutes of our post. We scheduled an appointment. He was prompt, professional and solved our problem in minutes. He then provided suggestions on how to prevent our problem from occuring in the future. He's a great find!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas H.
06/2011
N/A
So far everything has been first rate.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Phyllis C.
06/2011
N/A
Scott was terrific to work with, when I thought there was a problem with something, he was right here to take care of it. His crew was also excellent. The leader was knowledgeable, and they were all courteous and punctual.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gilbert S.
05/2011
N/A
Aquaducks made an assessment and estimate for the repairs to my pool filter and heating system. The solution that was suggested was the proper course and was in my opinion a good value for our expenditure. WE now have an updated filter and heating system for our backyard pool that will provide us with quiet and efficient use of energy. Thank you, Aquaducks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike C.
03/2011
N/A
The heater replacement did not come out as planned due to the installiation requirements of the new heater, but it works fine. Had to redo some of the plumbing due to a plumbing joint failure and another leak. Contractor's response was quick and problems solved. Very happy with the finished product.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Scott M.
12/2010
N/A
They have done a great job so far and I hope they continue to do the same.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

P.O. Box 220308, Newhall, CA 91321


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
883872
Trade License Locale
CA
Trade License Expiration
10/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

pool cleaning service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Better Buy Pools Supply accepts the following forms of payment: CreditCard
Yes, Better Buy Pools Supply offers free project estimates.
No, Better Buy Pools Supply does not offer eco-friendly accreditations.
No, Better Buy Pools Supply does not offer a senior discount.
No, Better Buy Pools Supply does not offer emergency services.
No, Better Buy Pools Supply does not offer warranties.

Contact information

P.O. Box 220308, Newhall, CA 91321


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed