Southland Heating and Air Conditioning

Rudy the formosan was on time, reasonably price. Great price, friendly, efficient and thorough.

Fantastic. The crew members were all professional.

I met with Southland's representative, John Mattson. He was very thorough with explanations and developing an estimate. We spoke a couple more times before I actually made the decision to go with Southland, the team showed up – led by Willy. All were extremely courteous, neat and respectful to my property. They even helped me to build a little enclosure for my new outdoor unit. They did an excellent job all around.

The installers were punctual and the installation was done timely and neatly.

Southland Heating and Air Conditioning promptly called us back and scheduled a diagnostic service call. Mike S. arrived right on time and immediately went to work checking out our air conditioning system. He found a circuit board that needed to be replaced, probably damaged by a power surge. Although Mike did not have a circuit board with him, he called a local supplier and found the replacement part. What really impressed us was when Mike rearranged his schedule to pick-up the part and returned in a few hours to complete the installation. Amazing service! Very ethical, professional, knowledgable...everything you would hope to find in a 5-star company! Will keep Southland Heating and Air Conditioning on speed-dial in case we have another emergency during a heat wave :)

Very happy customer. Very professional crew-responsive, hard working, neat, etc.

Matthew Alba, owner, gave an estimate and explained clearly & professionally what was to be done. His work crew was professional & clean. The garden and house were left & clean.

The crew that came out to do the AC work or very professional they did a great job. They were right on time,and the whole installation was perfect. The asbestos removal company that they use was no good. They were going to charge me $700 without even looking into the Attic, without even looking at the job. I had already removed the asbestos pipe covering. Also the salesman said that they would set up the inspections for the city to come out and have the job inspected and signed off on. It has been 6 months and I have not heard back from them or receive any other Communications.

My AC unit started experiencing an intermittent problem after three and a half years of use. After some horrible experiences with other HVAC companies (read my other reviews for which companies NOT to use), it was Southland to the rescue. They scheduled an appointment for only two days later in the middle of a very busy season. The tech arrived promptly within the 4-hour arrival window and even called ahead of time to let me know he was on his way. He was easy to work with and had competent answers to all my questions as he diagnosed and fixed the problem. The final fee was very reasonable. I will definitely be calling Southland again, though hopefully it will only be for annual maintenance!

It went great. Southlands rep., John Mattson gave us a bid on a new AC unit. He explained what was wrong with the current system, offered us various options (all considerably less expensive than the competition) and even provided a short-term repair for free to tide us over, although we hadn't yet agreed to go with his company. I'm getting a bid from one more company, but I doubt I'll go with anybody else.

Ray from Southland supervised everything. He was very professional and explained everything in detail so I understood what was going on throughout the project. His crew is amazing, fast, punctual and very tidy. His prices are extremely fair and the equipment quality is top of the line. Everything was completed in one day and went super smooth. I've done a lot of projects for my house and I have to say this is the only one that went perfectly without even a hiccup. I highly recommend Southland Heating and Air.

Our home only had one gas wall heater, no duct work. So we needed a completely new HVAC system: furnace, AC, and ductwork. In fall 2015 we'd gotten bids from a few other well-rated companies that were extremely high. All were Lennox dealers. A few months ago I looked into other manufacturers like Trane, and discovered Southland, which had superb reviews on multiple websites. From my first meeting with Matt Alba, I knew the reviews were accurate. Matt was extremely professional, answering all of my questions in a clear, straightforward way, without any gimmicks or high-pressure sales tactics. Their bid was significantly less than the ones we received in the fall. And they were able to install the whole system in one day! Matt was similarly professional in finalizing our plan, scheduling our install date, and helping us coordinate with an electrician to have our electrical panel replaced the same day as the heating and AC install. The install day went extremely smoothly. Rudy, the site manager, was extremely professional, as was the rest of his crew. They worked very cleanly, covering our floors and furniture with tarps. They were very good at communicating their plans and their progress throughout the day. I found out at the end of the day they were down a couple workers, but were still able to get the job done on time with no hiccups. We've had the system installed for a few days and it works excellently! I wholeheartedly recommend Southland to anyone needing heating and AC work.

Excellent from start to finish. Everybody courteous & professional. Clean up great. I would recommend to anybody fantastic job.

I met with Matt Alba and he was on time, very professional and fair in price. He arranged for everything to get done from start to finish. All the works were also on time and very professional. All were very nice and easy to work with. They did an amazing job.

We had a terrific experience from start to finish – The crew were on time, very friendly & knowledgeable. They finished in one day – My house is already cooler! Thank you Southland!

Willie was great & the team was very efficient & accommodating.

John Mattson was our consultant. He was straightforward and nice. The crew did all work efficiently and in only one day. There were a couple of things to take care of ( i.e. a grate got missed) and Michael came out and took care of everything. I can't comment on the price; I left messages on 6 different web sites. One didn't do Long Beach, one didn't didn't respond until 2 weeks later, and the other three didn't respond at all. We didn't get any other estimates, but we are happy with the work done and we liked everyone involved with the job.

I contacted 5 vendors to replace our old attic furnace and install air conditioning in our home. After careful consideration, we decided to contract with Matt Alba and Southland Heating and Air Conditioning. We purchased a Trane XV18 air conditioning unit because it was the quietest. Our houses are close together and I didn't want to be "that neighbor" who has the noisy unit. We also bought the Trane XC95 gas heater, and the F100 Honeywell Air Purification system. The ductwork was R8 rated. A new air return was cut into our ceiling as well. Matt promised the work would be completed in one day, and it was. His crew was prompt, polite and professional. All permits were pulled prior to the job by Southland. The electrical hookups lines had cord covers and the crew painted them to match the house. There were some hiccups. We participated in the Home Energy Upgrade rebate programs recommended by Matt. As part of the rebate, we had some asbestos removed from the attic. Matt quoted that the other company would charge $350. When the company arrived, it was $450. I called Matt and he kindly reduced the cost of Southland's job by $100. The other hiccup was discovered after the job was completed. The Southland crew dinged one of our lacquered hallway cabinet doors and marked up the ceiling when reinstalling the attic access panel. I called Matt and once again, Southland paid for the damages in full. The last hiccup was during inspection. The furnace was missing an additional set of feet to pass installation and the electrical panel was not marked. A tech from Southland came out and fixed it. We are very happy with the unit and installation. Our neighbor didn't even know we got an air conditioning unit until we told him. I would recommend southland in the future.

Great experience knowledgeable and efficient staff. Answered all questions and completed job well.

A nice, hard working, friendly crew. The entire crew arrived & started at 8:00 AM, right on time. They covered furniture, floor, closet, with drop cloth and plastic. Finished ahead of schedule. They did an outstanding job.

Customer service was outstanding - we dealt with John Mattson. He was always reachable and responsive and earnest and went the extra mile. The project moved swiftly due to his care and follow-up

As a result of the professional expertise of Mr. Mathew Alba, a member of the family run business of Southland Heating and Air Conditioning and Mathew's clear explanation, good advice, honesty, customer friendly attitude, good suggestions, and help in obtaining energy rebates, enabled me to quickly eliminate other HVAC contractors to favor Southland Heating and Air Conditioning to perform and complete the work at my residence. On the day of the job the workers were prompt, very organized, and everyone worked non-stop until the work was completed. Mr. Willie Torres, lead foreman and everyone on his work crew, from Southland Heating and Air Conditioning performed high quality work, were very efficient, and installed everything in much less than eight hours. Considering the amount of work that needed to be done, I was very impressed. This major heating improvement has already made a difference in the heating comfort, and it is certain that the energy savings alone made this upgrade worth every dollar spent. As a customer, if I had to do this all over again, my first and last choice would be Southland Heating and Air Conditioning.

As a result of the professional expertise of Mr. Mathew Alba, a member of the family run business of Southland Heating and Air Conditioning and Mathew's clear explanation, good advice, honesty, customer friendly attitude, good suggestions, and help in obtaining energy rebates, enabled me to quickly eliminate other HVAC contractors to favor Southland Heating and Air Conditioning to perform and complete the work at my residence. On the day of the job the workers were prompt, very organized, and everyone worked non-stop until the work was completed. Mr. Willie Torres, lead foreman and everyone on his work crew, from Southland Heating and Air Conditioning performed high quality work, were very efficient, and installed everything in much less than eight hours. Considering the amount of work that needed to be done, I was very impressed. This major heating improvement has already made a difference in the heating comfort, and it is certain that the energy savings alone made this upgrade worth every dollar spent. As a customer, if I had to do this all over again, my first and last choice would be Southland Heating and Air Conditioning.

Pretty bad, I don't want to use them.

Very well. Our sales rep, John, is extremely knowledgeable, accommodating, honest, punctual and responsive. The whole installation took a day, no issues, and the team was very careful and clean.