DEFINED ENTERTAINMENT DESIGN

Love Mark and the crew. We have been working with them for the past 4 years and would not trust anyone else to touch/set up our devices. They are super knowledgeable and very patient when their clients ask really stupid questions!! Recommend them 100%.

Amazing!!! All of it!!! Defined Entertainment Design is more than just an A/V company, they're truly a white glove service that cares about the client and always stands by their commitments with state of the art output. I was lucky enough to find this company a couple of years ago when I moved to Westlake Village. The home I purchased was basically "wireless". Mark, Jeremy and the team have done an absolutely fantastic job getting my house up an running with 4 TV's, whole house WiFi, Sonos with perfect/seamless connection/signal in all corners of my home including outside by the pool where they installed an amazing outdoor wireless Sonos system with amplifier. Beyond just their incredible skillset, the team at Defined Entertainment Design really cares, if something goes down, Mark is always quick to call to help resolve the issue either over the phone or send someone over. I could go on and on, but what's most important to me is that this company does incredible work, quickly and efficiently, at very reasonable prices with a personal touch. You can trust them to always have your back. Feel free to private message me if you need any more detail.

I needed a home entertainment system done right and quickly. Peter and Mark and the guys from DEFINED ENTERTAINMENT DESIGN could not have done a better job. Now wife and family are happy because everything just works!! 24/7 service contract is worth it.

They sent 3 men to handle the job and everything went beautifully. This is the second job I've had them do for us. Everyone at this company is friendly, professional, proficient and very helpful. I wouldn't use anyone else!

Friendly customer-service and very resourceful technical solutions. Owners and techs were all top notch: polite, punctual, professional, and willing to go to great lengths to satisfy our needs. Excellent value. Would be happy to use them again in the future.

They were on time, and explained everything to us, it was a perfect job.

Awesome experience Peter was prompt with estimate and guys did a great job left everything clean and done on time

Excellent.